1. Implementation of ShipManagement Systems Project Management Prepared by Lana Al-Salem Director of Projects Management SpecTec Ltd.

2. Agenda ShipManagement Systems ShipManagement Systems Implementation Success factors Implementation Success factors Project management (PM) Project management (PM) Implementation Phases Implementation Phases Deliverables Deliverables Future Future

3. ShipManagement Systems: An Integrated Solution Operations PurchasingMaintenance Crewing Chartering Accounting System Quality Management Equip. Inventory

4. How Does ShipManagement Systems Create Value? ShipManagement systems link together entire organizations operations such as crewing, chartering, planned maintenance, and purchasing, with shared data & visibility across the business. ShipManagement systems link together entire organizations operations such as crewing, chartering, planned maintenance, and purchasing, with shared data & visibility across the business. ShipManagement systems connect the organization to its vessels, owners and suppliers. ShipManagement systems connect the organization to its vessels, owners and suppliers. ShipManagement systems employ use of Best Practices ShipManagement systems employ use of Best Practices ShipManagement systems provide real time information ShipManagement systems provide real time information

5. Implementing ShipManagement Systems Implementation is a critical activity for many shipping companies. Implementation is a critical activity for many shipping companies. Many unsuccessful implementation projects Many unsuccessful implementation projects unutilized systems (offshelf) unutilized systems (offshelf) leaving companies with delivery problems leaving companies with delivery problems frustrated employees frustrated employees unjustified expenses and cost (no ROI) unjustified expenses and cost (no ROI) unsatisfied management unsatisfied management

6. Critical Success Factors For Implementation Top management support Top management support Project champion Project champion Dedicate & committed team Dedicate & committed team Software house/customer partnerships Software house/customer partnerships Project management Project management Use of consultants Use of consultants Data analysis and conversion Data analysis and conversion Business process reengineering Business process reengineering Change Management Change Management Training Training

7. PM for Implementation PM is a process that spans the full cycle of a project, from inception to completion. PM is a process that spans the full cycle of a project, from inception to completion. Planning, executions, and control of all resources, tasks, activities, necessary to complete the project. Planning, executions, and control of all resources, tasks, activities, necessary to complete the project.

8. Project Management Project Plan Risk Management Signoff criteria Project Charter Project Phases Resources

9. Whos responsible for implementation? Implementation Team (Leaders/Members): ShipManagement System Provider: ShipManagement System Provider: Project Manager Project Manager Consultants Consultants Programmers Programmers Shipping Company: Shipping Company: Project Champion/Manager (IS Department) Project Champion/Manager (IS Department) Module/Business leaders (subject area experts) Module/Business leaders (subject area experts) Individual team members Individual team members

10. Project Phases For Implemation Define Project Test Configure the System Blueprint Business Processes Train Go Live

11. Phases Walkthrough Definition of the projects scope Elicitation of the ShipManagement's business processes. Configuration of the system to meet the ShipManagements needs. Validate the configured solution Build in-house knowledge on the ShipManagement system Project Definition Testing System Configuration Business Process Training

12. Sample Plan

13. Deliverables 123456789 Months System Configuration Blueprint Business Process Go-live Project Definition Testing Project Plan Project Charter Training Plan Communication Plan Business Process Model As Is Documentation Setting up Business Workflow Populating initial data Configuring Security Training Material Training

14. Go Live Go live entire business at once. Go live entire business at once. Implement one business unit at a time and make sure its right. Implement one business unit at a time and make sure its right. Implement one business unit until its right and then implement the rest all at once. Implement one business unit until its right and then implement the rest all at once.

15. More Recommendations Define clear objectives Define clear objectives Users - from start to end! Users - from start to end! Evaluate business process Evaluate business process Dont go live till youre ready Dont go live till youre ready Define signoff criteria Define signoff criteria

16. The Big IF IF you have... A Good ShipManagement system A Good ShipManagement system Commitment of Management and Team Commitment of Management and Team Solid implementation methodology and plan…then ShipManagement system will pay off big for your organization. Solid implementation methodology and plan…then ShipManagement system will pay off big for your organization.

17. The Future Successful/Failed Implementation! Successful/Failed Implementation! Satisfaction/frustration in the industry! Satisfaction/frustration in the industry! Trust/ Doubt of ShipManagement Systems role in helping shipping companies in: Trust/ Doubt of ShipManagement Systems role in helping shipping companies in: Improving business process Improving business process Reducing workload Reducing workload Complying with continuous regulations Complying with continuous regulations Reducing cost Reducing cost

18. Thank You for Listening. Questions?