What DoIT Can Do for You What DoIT Can Do for You Presented By: Christine Lupton, M.S. Manager, Engage Division of Information Technology

What is DoIT? Division of Information Technology Your Campus Computing Source Provides support and services to many departments and colleges across campus –Services range from network support to learning technology support

What is DoIT? Where are we located?

SERVICES

Services DoIT’s services span these areas: Advise Connect Learn Purchase Help

ADVISE

Advise Purchasing Advice: DoIT Showroom Staff will work with you to: Gather Information Analyze your Situation Identify Needs Suggest Solutions Provide advice even if a solution outside of DoIT is best

Advise Instructional Advice –Free assistance on the effective use of technology On-line Courses Streaming Media Presentations Animations Simulations Course Management System:

Advise Instructional Advice –Services also include: Course Design Software Development Evaluations and Assessment * These services are fee-based

Advise We are here to assist you in the delivery of curriculum content while enhancing the learning environment with technology

CONNECT

Connect Net ID My UW-Madison Kiosks Wireless Computer Labs Services Telephone Access Security

Connect NetID –NetID is a unique identifier –Used to log into most net activities –First thing to do is activate your NetID

Connect My UW-Madison

Connect

My UW-Madison Teaching Resources

Connect 19 kiosk locations on campus –My UW-Madison, Internet access, and Web-based

Connect Wireless Networking –21 access points

Connect Computer labs –13 general-access computer labs –Variety of hardware and software –Course-specific offerings –Printing for a small fee

Connect Services –WiscCal, free calendaring software –My WebSpace, 200 MB file storage web surveys for a fee –WiscMail, manage your

Connect Telephone –Centrex Five digit dialing within UW- Madison –Long distance –Voice Messaging Messages via , fax or pager

Connect Security –Pick up Security Starter Software CD at Tech Store or go to –Take four basic steps: Install security software Update operating patches Recognize scams Know copyright rules

LEARN

Learn Use a Computer Lab –New Media Center State-of-the-art Media Design Lab Loaner equipment (video & laptops) Assistance with using the technology

Learn Free training for students by students in your classroom on a specific topic for a degree credit course Scheduled classes students can attend outside of class Incorporating technology into the curriculum

Learn Professional Technical Education Cost-effective technical training classes Topics range from the latest software to basic applications On-one-one tutoring available Lab rentals available

Learn Student Technical Training –Designed to provide undergraduate and graduate students with the technical and service skills to support UW-Madison IT departments Core IT Web Design

Learn Engage Program –Transforming teaching & learning through technology –Innovation & Adaptation –

Learn Engage website

Learn Engage website-Awards

PURCHASE

Purchase Excellent free advice –Showroom staff –Stop in, try the products, ask questions Ways to purchase –In-person – –Phone –Web

Purchase Tech Store purchases –Hardware, software, accessories, services Hardware deals –Great deals through the Tech Store direct or with Higher Education discount programs WISC software discounts 75-80% –Available online: –At the Tech Store

HELP

Help Technical Assistance Installation and Repair Class Lists and Information

Help The Help Desk is available 24 hours, 7 days a week To answer - Technical Questions - Refer you to the right expert

Help Getting Individual Help –Phone 264-HELP – –Walk-in 1210 W. Dayton St –Web

Help

Help Installation and Repair Services –Installations and repairs for desktop systems –Support for network and telecommunication systems

THANK YOU Christine Lupton M.S.