 A project is “a unique endeavor to produce a set of deliverables within clearly specified time, cost and quality constraints”

 Unique  Timescale  Budget  Resources  Risk  Change

 “Project Management is the skills, tools and management processes required to undertake a project successfully”.

 Set of skills › Specialist knowledge › Specialist skills › Experience  Suite of tools › Templates › Registers › Planning Software › Modelling Software › Audit Checklists › Review Forms

 Evaluate  Plan  Design  Implement

 Identify problem/opportunity  Define business case › Provide various solution options › Conduct feasibility study › Recommend final solution › Approve solution › Initiate project  Complete Project Charter › Outline objectives, scope and structure of the new project, › Appoint Project Manager › Recruit project team › Establishes a Project Office › Approval to move into the detailed planning phase.

 Define problem / opportunity  Analyse solutions › Risks › Costs › Benefits › Issues  Recommended solution  Generic project plan

 Provide staff with clear goals  Strengthen shared values  Create common goals  KEY › Gain competitive advantage  PERFORMANCE › Clearly measured  INDICATOR › Leading information on future performance

 Vision  Objectives  Scope  Deliverables  Roles  Responsibilities  Summary of activities  List › Risk, issues, planning, assumptions, constraints

 Organogram  Job descriptions  Appoint team

 Location  Communication  Documentation  Tools  Meeting rooms  Training rooms

 Project Plan › outline activities, tasks, dependencies and timeframes  Resource Plan › List labor, equipment and materials required  Training Plan › List labor, equipment and materials required  Financial Plan › identify labor, equipment and material costs  Quality Plan › provide quality targets, assurance and control measures  Risk Plan › highlight potential risks and actions taken to mitigate them  Acceptance Plan › List criteria to be met to gain customer acceptance  Communications Plan › List information needed to inform stakeholders  Procurement Plan › identify products to be sourced from external suppliers  At this point the project has been planned in detail and is ready to be executed.

 Detailed task list  Resource allocation  Single ownership  Daily updates  Distribution  Version control

 Detailed plan › Type › Quantity › Roles, responsibilities › Equipment › Materials › SME’s

 Competencies  Time frame  Training detail  Delivery modes  Record of prior learning  Identify super users / train the trainer

 Total costs › Labour › Equipment › Material › People  Expense schedule

 Customer needs  Project needs  Business needs  Targets  Standards  Time, Cost, Quality, Change, Acceptance, Communications

 List of risks  Preventative actions

 Customer acceptance  Communication of each project stage  Sign off.

 Identify type of information  Methods of distribution  Stakeholders  Frequency of distribution  Assign responsibilities

 Identify elements from external suppliers  Detailed product description › Goods and services  Justification  Procurement schedule

 Methods › Brainstorming, Fishbone Diagrams, Critical Path Analysis, Flow Diagrams, and Gantt Charts.

BFCG Project brainstorming and initial concepts, ideas, structures, aims, etc***** Gathering and identifying all elements, especially causal and hidden factors****** Scheduling and timescales ***** Identifying and sequencing parallel and interdependent activities and stages* **** Financials - castings, budgets, revenues, profits, variances, etc******* Monitoring, forecasting, reporting ****** Troubleshooting, problem identification, diagnosis and solutions******** 'Snapshot' or 'map' overview - non-sequential, non-scheduled***** Format for communications, presentations, updates, progress reports, etc *****

 Free thinking  Random technique  Facilitated by correct person

 Scheduling  Budgeting  Reporting  Presenting  Communicating progress  Not good for critical path analysis

 Critical path analysis › Process flow diagrams › Pert Charts  Detailed procedures

 Indicated status at a given point in time

 Execute each activity/task  Manage processes to monitor and control the deliverables

 Identify changes, risks and issues  Review deliverable quality  Measure each deliverable against acceptance criteria.  Closure

 Update on a daily basis  WHO  Project Manager

 Regular  Review all project plan elements  Detailed minutes  Distribute  Version control  Steering committee meetings › Schedule updates

 Strategic planning and management tool › Aligns business activities to business vision and strategy › Full strategic planning and management system › Daily “marching orders”

 Identify costs  Approve  Pay  Expense register  Cost tracking › Financial / project plan

 Formal  Customer realises benefits  Asses completion of criteria  Identify outstanding items  Produce hand over plan  List activities required for hand over  Communicate closure to all stakeholders