Motivating and Connecting Experienced Older Leaners 1 Intel Corporation – Global – 107,600 employees Fabrication facilities (Fabs) – Global – 19 facilities Organization – Oregon – Die Prep Individuals – 350 employees, 24/7, various educational backgrounds Goal – Engage experienced workers who are not trying to climb the corporate ladder so that they can make meaningful contributions to the learning landscape Data – Interviews, direct observation, trainee feedback, manager feedback Outcome – Master Trainer program Sustaining Activities – Instructors, mentors, continuous improvement Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All rights reserved.

Group Activity Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All rights reserved.

Traditionalists ( ) Baby Boomers ( ) Generation X ( ) Millennials ( ) Generation 9/11 (2001-Present) Work Ethic and Values Hard Work Respect authority Sacrifice Adhere to rules Workaholics Work efficiently Personal fulfillment Desire quality Eliminate the task Self-reliance Want structure and direction What’s next Multitasking Goal oriented More recognition and feeling of achievement Variety/Multitasking Work Is…An obligationAn exciting adventureA difficult challenge A contract A means to an end Fulfillment Saving up for an unknown future Workplace and Skill Building Training happens OJT Newly developed skills benefit the company, not the individual Skills are an ingredient to success but they are not as important as work ethic and “face time” Amassed skills will lead to next job, the more they know the better. Training is important and new skills will ease stressful situations. Motivated by learning; want to see immediate results They are new to the workplace; their views are unknown at this time Interactive StyleIndividualTeam playerEntrepreneurParticipativeCollaborator These generations reflect sociological patterns of attitudes and behaviors of populations now in the US workforce Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All rights reserved.

These generations reflect sociological patterns of attitudes and behaviors of populations now in the US workforce * Traditionalists ( ) Baby Boomers ( ) Generation X ( ) Millennials ( ) Generation 9/11 (2001-Present) CommunicationsFormal MemoIn personDirect Immediate Voice mail Texting Feedback and Rewards No news is good news Satisfaction in a job well done Don’t appreciate it Money Title recognition Sorry to interrupt, but how am I doing? Whenever I want it, at the push of a button Meaningful work Appreciative of jobs Just want to get foot in door Messages That Motivate Your experience is respected You are valued You are needed Do it your way Forget the rules You will work with other bright, creative people Your contributions matter Work and Family Life Ne’er the twain shall meet No balance Work to live Balance Increased family involvement Inclusion and community Environmental and social consciousness Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All rights reserved.

Group Discussion 5 What are the characteristics of your business? What are ways you could reduce barriers? What jobs/task would you have Master Trainers do in your organization? Identify meaningful incentives and rewards for your experienced employees? How could you keep your experienced employees engaged? Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All rights reserved.