1. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Who’s Your Back-Up? Succession Planning with multiple generations in the workplace. Presented by: Bill Harris, Director of Purchasing, University of Kentucky Kevin Stevens, Director of Procurement Services, University of Alabama Missty Kennedy, Manager of Procurement Services, Auburn University

2. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Objective: Learn tips on managing multiple generations and creating a successful succession plan for the younger generations that are the future leaders of your institution.

3. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Succession Planning: What is it? Succession planning is a process for identifying and developing internal personnel with the potential to fill key or critical organizational positions.

4. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Succession Planning: Questions Leaders Should Ask What are the key areas which require continuity and development of the people within your department? Who are the key people you want to develop and nurture for the future? What tools should you use to nurture different generations?

5. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Succession Planning: How do you get there? Understand the different generations Focus on the strengths of each generation Leaders should be “we” focused Establish mentoring opportunities Document processes and procedures Provide opportunities for younger employees

6. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Succession Planning: How do you get there? Promote participation in NAEP and Regional associations Continue to improve technology Benchmark processes with peers Provide training and professional development Review operations as a team Invest time and money Give feedback

7. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee The Four Generations GenerationBirth Year RangeFactors that shaped the generations TraditionalistsBorn before 1946Great Depression, WWII Baby Boomers1946-1964Vietnam War, Civil Rights, Women’s Liberation Generation Xers1965-1981Single Parent Homes, Latchkey Kids, MTV, Personal Computers Millennials1982-2000Technology Explosion, 9/11, Hip Hop, 24-hour News

8. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Workplace Characteristics TraditionalistsBaby Boomers Work Ethics and Values.Hard working Adhere to rules Workaholics Question Authority Work is…An obligationAn adventure Leadership StyleDirectiveConsensual Interactive StyleIndividualTeam Player CommunicationsFormal MemoIn Person Feedback and RewardsNo news is good newsMoney and Recognition How to MotivateNeed your experienceYou are valued Work and Family LifeSeparateNo balance Work to live

9. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Workplace Characteristics Generation XersMillennials Work Ethics and Values.Eliminate the Task Want Structure and Direction Multitask Tolerant Goal Oriented Work is…A challengeFulfillment Leadership StyleChallenge Others*TBD Interactive StyleEntrepreneurParticipative CommunicationsDirect and ImmediateE-mail/Voicemail Feedback and RewardsHow am I doing? Freedom Whenever I want it Meaningful work How to MotivateDo it your wayWork with other creative people Work and Family LifeBalance

10. 90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Something to think about….. Each leader needs to ask him or herself: “Is who I am as a leader today sufficient for me and my business to succeed in the years ahead?” Robert Hargrove E-Leader