Seetec JobPath Event Partnership Presentation Thursday 23rd January

Contents Seetec Overview Why is Seetec bidding for JobPath? JobPath Overview – what we know Seetec’s approach to JobPath Key Considerations and expectations Working with Seetec Partnership approach Expression of Interest process Q&A Session 2

Seetec Overview 3

Seetec Overview 4

Seetec’s values Organic growth, independent Social purpose organisation Values - We respect and value others - We empower people to take ownership and achieve - We support and encourage - We are open and honest - We work collaboratively 5

Why is Seetec bidding? 6

Why is Seetec bidding? Leading provider of welfare services in UK Apply transferable expertise Labour market, business, cultural similarities Strongly believe we can make a positive contribution Help drive down long term unemployment 7

JobPath Overview – what we know 8

JobPath Overview – the facts First programme of its type procured via Department of Social Protection Designed to offer additional support for long-term unemployed to move into sustainable employment 6 key client groups include those in receipt of jobseeker benefits for less than 12 months, 1-2 years, 2-3 years, 3 years or more, at risk of becoming LTU, currently part-time Single provider contracts will run for 4 +1 +1 years with a 2 year run down for each area. 9

JobPath – Key Milestones Each client must complete a Personal Progression Plan (within 20 days of referral) PPP regularly reviewed (every 20 days) CV development, employability skills workshops, interview skills, job search activities, specialist interventions Job broking Referral to external training/work experience “stops the clock” Provision of in Employment Support for minimum of 13 weeks 10

Payment Model Bidders submit pricing and performance offer for each Referral Group Registration fee on satisfactory completion of a valid PPP 13, 26, 39 and 52 weeks job sustainment fees Job start within 52 week period and over 30 hours p/w. Employment rate discounts (4 - 16%) 11

JobPath – the geography Lot 5: Lots 1 & 4 Lot 6: Lots 2 & 3 12

Volume Breakdown 13

People Recruitment, retention, training and development Flexible, scalable staffing structures Performance management framework Example key functions: Personal Advisor (PA) Employment Consultant (EC) Job Broker (JB) Administration Centre Manager (CM) 14

Seetec’s approach to JobPath 15

Our Approach – Delivery Model Currently in development Input from potential supply chain is critical Building on ‘what works’ from existing programmes Refreshingly new; delivering results Key elements of the personalised client journey: Motivation and empowerment - behavioural change Employability support and job brokering Employer led Service brokering and advocacy Specialist interventions and complementary services In work support and career development 16

Our Approach – Local everywhere Aligning services to local labour markets Working with local providers and community organisations Creating local networks Capacity building 17

Our Approach - IT Provider Enterprise – customer management system Qlikview business intelligence software Customer Resource Manager ‘Employability Cloud’ E-learning – innovative delivery Information Security Hosted Managed Services 18

Our Approach – Revenue Payment made on development of PPP; Payments on outcomes – job sustainment of 13, 26, 39, 52 weeks Supporting evidence for engaging banks 19

Key considerations and expectations 20

Key risks Working capital and cash flow Referrals/volume fluctuations Performance and labour market downturn Reputation/publicity Resourcing/capacity 21

Resources Size and facilities (delivery hub/peripatetic delivery) Business-like environments, open plan Separate 121 and group inductions Resource planning within specification (we will share our assumptions) Public transport links, easy to find, easy access (60 minute travel time) Provide transport costs 22

Processes/ IT Compatibility Drives efficiency Client tracking Management Information – using data to drive performance Audit and compliance – Some UK competitors failed at this which resulted in fraud Information Security requirements/Data Protection 23

Subcontracting approach 24

Who do we want to work with? End to End providers – manage the entire client journey from referral to employment outcome Specialist Intervention partners: provide services that address specific client needs such as education, training, employment experience or specialists e.g. managing health conditions Skills: providers of ‘complementary’ provision e.g. basic skills, Apprenticeships Referral partners: provide complementary support including financial management, skills, addiction support, and housing advice. 25

Partnership – What you can expect Seetec will deliver JobPath using a Prime Contractor model Successful organisations will be part of a team which has: Access to our state of the art IT systems Access to online resources and delivery materials Daily dashboard Management Information that enables you to performance manage effectively Support and capacity building Sharing of best practice across the network Ability to maximise outcomes by working together with employers. 26

What you can expect (2) Treated like a Seetec centre Dedicated point of contact Detailed profiles and targets Schedule of performance, quality and compliance reviews and site visits Performance and quality improvement plans Administration support Helping you understand cost base Levels of intervention proportionate to performance 27

Partnership Approach 28

Expression of Interest process 29

Expression of Interest process Sections: 1 – Contact Details 2 – Current service delivery 3 – Organisation overview/ capacity 4 – Training Providers 5 – Employment Related Services 6 – Charities/ complementary services 7 - Contract history 8 – Geographical coverage 9 – Quality practices/ policies 10 – Financial data 11 – Sign Declaration Seetec JobPath EoI 30

Key JobPath Dates ITT was released 13th December 2013 Deadline for submitting Expression of Interest form is 10am Wednesday 29th January Short-listed partners informed by W/C 3rd February Partner negotiations to take place between 31st January and 14th February. Presentations/ demonstrations may be required Referrals commence in October 2014 and continue for 4 years 2 year rundown 31

Next Steps Access our EOI at: http://www.seetec.ie/partnership-opportunities-in-ireland Or contact us at: bizdev@seetec.co.uk Speak to: Claire O’Callaghan – Business Development Manager Ireland on +353 86 8210145 or Peter Walkerley on +44 7771 353 729 32

Q&A 33