Prepared for: Seller(s) Name Property to be marketed: Insert Address Here Property Address Presented by: Agent Name CENTURY 21 Beutler & Associates Insert Property Photo Here

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. My Professional Experience My philosophy –“Customer relationships are at the heart of what I do. If you don’t feel that I’ve built a strong relationship with you by the time we’ve sold your home, then I haven’t done my job”. My credentials and education/training My background My awards Page 2 Insert Agent Photo Here

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. The Value 85% of sellers used a broker or agent to sell their home* 90% of sellers who used a REALTOR placed their home on the Internet with the assistance of a real estate agent* 77% of buyers found their home with the help of a REALTOR* 90% of buyers looked online first in their home finding process* Page 3 The value and importance of real estate professionals has not changed! *2009 NAR Profile of Home Buyers and Sellers

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. CENTURY 21® Beutler & Associates My company’s strengths –20 + Years of experience –Over 250 Agents in 4 offices across multiple market areas Strength of the CENTURY 21 brand –Millward-Brown results CENTURY 21 ® continues to be the most recognized name in real estate* –CGRN/worldwide Page 4 *Source: 2009Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90% confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization.

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. CENTURY 21® Beutler & Associates Page 5 Company 2006 Market Share 2009 Market Share Year over Year Difference Tomlinson North10.62%10.07%-.55% Windermere/Manito LLC6.9%7.35%+ 0.45% Windermere RE Valley Inc6.3%5.61%- 0.69% Windermere North Spokane5.73%5.47% % John L Scott4.84%6.01% Coldwell Banker NW5.81%4.8% % Keller Williams Spokane8.1%9.21% Century 21 Beutler & Assoc.1.54%6.31%+ 4.77% Tomlinson Valley6.55%4.81%- 1.74% Tomlinson South4.84%5.31%+ 0.47%

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 6

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 7 Coeur d’Alene – # 1 OFFICE IN THE WORLD 2009 #3 OFFICE IN THE WORLD 2008 #1 OFFICE IN THE WORLD 2007 Spokane & Liberty Lake – Double Centurion Office 2009 –# 2 office in the Northwest by AGC –# 2 office in the Northwest by Units Lewiston – –#9 office in the Northwest by AGC –#8 office in the Northwest by Units 2009 National and Regional Rankings

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. A History of Proven Results Awards achieved Company’s market share statistics List price to sales price ratio Average days on market stats vs. MLS average Page 8

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Get More with CENTURY 21® Standard Services Multiple Listing Service Local Advertising Yard Sign Agent and Office Preview Open House Required Property Disclosures Competitive Market Analysis Featured on National Website Customized Services National Advertising Global Referral Network Seller Service Pledge Quality Service Survey Other Internet Websites Page 9

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 10 Most Recognized Name in Real Estate Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90% confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization. Consumers continue to identify the CENTURY 21 brand as “the most recognized name in real estate.” Forty-two percent of adults surveyed singled out CENTURY 21 as the most well-known brand, with the nearest competitor trailing by a substantial 14 percentage points. Q “Which of these agencies, if any, is the most recognized name in real estate?”

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Marketing Plan (National Advertising)

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Marketing Plan (Local Advertising)

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 13 Complete property websites Virtual Tours Hi-Def Panoramic Virtual Tours Mobile Phone Property Website Property Text Messaging w/Call Capture! One-click posting to Craig’s List Voice Over Property Info Feedback System And More…. Check it out for yourself at Insert screen shot of one of your epropertysites websites here

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Every Listing is enhanced on REALTOR.com Enhanced Listings get top placement More Photos More Tools More Views Marketing Plan (Continued)

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Limited Description Limited Contact Information Basic Listing Benefit of NAR Membership Benefit of NAR Membership Free Free Limited Photos Basic Listing On REALTOR.com

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Headline 25 Jumbo Property Photos Custom Property Description Showcase Listing Agent and Company Contact Information Open House Alerts Other Listings School & Community Info Contact Form Special Message Century 21 Broker Showcase – Listings Detail View

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Targeted Local Marketing Open Houses – Actively promote open house showings for Brokers and Buyers Direct Mail – Just Listed cards, Open House cards and other targeted mailings E-Greetings – Online greeting cards directed to potential buyers Local Advertising – Newspaper and local magazine MLS – Place your home with the local Multiple Listing Service to make it available to all local Brokers Internet – Century21.com allows internet users to get information and photos of your home Page 17

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. The CENTURY 21 Lead Router™ Product Consumer Inquires Online Lead Router Process 2. Lead Router Finds Agent by Cell Phone 4. Software Requires Agent Accountability 5. Managers and Brokerage Monitor All Leads 3. Agent Contacts Lead from Anywhere

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Referral Services World’s largest referral network (based on the number of offices worldwide) brings you: –More buyer opportunities for your property With over 8,000 offices and 140,000 sales associates worldwide CENTURY 21® Global Referral Network, an Internet based referral system for distribution of referral leads from around the globe Page 19

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Selling Your Home with the Help of Century21.com The Century21.com web site averages more than 2 million visits per month Consumer Leads Property Listings Registered Users Top Search Engine partnerships; Google, Trulia and Yahoo Page 20

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 21 Online Marketing Tools that help us Sell Your Property Slide Shows & Virtual Tours Visually highlight the best features of your home; automatically created when you have 6 or more pictures Neighborhood Profiles Important information about this and other neighborhoods Mortgage Calculator s and financing information Slide Show

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Your Listing on Century21.com Page 22 Up to 20 listing Photos can be included Detailed property descriptions (English and Spanish) Floor Plans Slide Show Virtual Tours Open House schedule [For Lead Router Offices Only] CENTURY 21’s exclusive Lead Router technology directs online inquiries regarding your property directly to your agent within minutes

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Competitive Market Analysis Establishing the perfect price for your home! [Insert Complete CMA Here] Recent Sales Current Listings Under Contract Expired Listings Page 23 How do you stack up against the competition? What will help your property sell faster? How much will you have after closing?

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Home Warranty The CENTURY 21® Home Protection Plan offers home sellers and buyers protection against costly, unexpected repair bills that may occur after closing. Page 24

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Seller Service Pledge – My Personal Commitment 21 points of differentiation –Commitment to service –Agreement between you, the seller and my CENTURY 21® office. Page 25

Thank you! I look forward to selling your home! Page 26 Agent Name CENTURY 21 Beutler & Associates