 7% is verbal (words)  38% is vocal (volume, pitch, rhythm, etc.)  55% is body movements (mostly facial expressions)

 Eye-contact  Facial  Body Posture  Appearance  Physical Contact  com/watch?v=5brSO 79RfyI&list=PL0ACE1 BF0A435FAEA&index =17&feature=plpp_vi deo com/watch?v=5brSO 79RfyI&list=PL0ACE1 BF0A435FAEA&index =17&feature=plpp_vi deo

 Direct gaze that establishes your focus.  Not necessarily for a long time.  Can convey emotions: anger, care, etc.  Eye contact means there is interest in the conversation  You intend to take away something significant from the conversation.

 Reveals characteristics of a person  Usually a change of visual pattern over time but a still face, photo, or static painting can express mood or capture a sentiment as well.

 The way you walk  The way you hold your head  Bearing  Stance  Subtle movements

 Conveys your background  Your age  Your professionality

 Personal space  Emotions conveyed through touch  Social Cues

 Barbour, A. (1976). Louder than words: Non verbal communication. Merrill.  Non-verbal communication tools : What is non-verbal. (n.d.). Retrieved from O79RfyI&list=PL0ACE1BF0A435FAEA&in dex=17&feature=plpp_video