1. Nonverbal Communication
Muhammad Aamer Yasin
Fa 2011/MSc.EM/025

2. Nonverbal Communication = Communication without words
What is nonverbal communication?
Nonverbal Communication = Communication without words
Nonverbal communication is a process of communication through sending and receiving wordless messages.

3. Power of Nonverbal Communication
Nonverbal communication is the most powerful form of communication. More than voice or even words, nonverbal communication helps to create your image in others mind and even you can express your emotions and feelings in front of others, which you are unable to express in words.

4. Forms of Nonverbal Communication
Eye Contact
Facial Expressions
Posture
Haptics or Touch
Gestures
Personal Space

5. Eye Contact
Eye contact, a key characteristic of nonverbal communication, expresses much without using a single word.
Eye contact also establish the nature of a relationship.

6. Facial Expressions
Facial expressions are the key characteristics of nonverbal communication. Your facial expression can communicate happiness, sadness, anger or fear.

7. Posture
Posture and how you carry your self tells a lot about you. How you walk, sit, stand or hold your head not only indicates your current mood, but also your personality in general.

8. Haptic or Touch Haptic communication is communicating by touch.
Touch or Haptics is the characteristic of nonverbal communication and used when we come into physical contact with other people. .

9. Gestures
A gesture is a characteristic of nonverbal communication in which visible body actions communicate particular message.
Gestures include movement of the hands, face, or other parts of the body.

10. Personal space
Personal space is your "bubble" - the space you place between yourself and others. This invisible boundary becomes apparent only when someone bumps or tries to enter your bubble.

11. Interpretation of Non Verbal Communication

12. The Palm

13. Open palm in upward position- gesture signifies appeal or request to others

14. Open palm facing outward or downward-a gesture that indicates desire to stop or hold something down

15. Handshakes
Three basic attitudes are transmitted through the handshake:
Dominance
Submission
Equality

16. Dominance is shown by turning hand so that palm is facing down during the handshake.
Fig. 9

18. Submission is shown by turning hand so that palm is facing upwards during the handshake
Fig. 10

20. Equality is shown by turning palm so that it faces neither up nor downwards.
Fig. 11

22. The “Glove” Handshake
-Demonstrated by initiator clasping both hands around the recipient’s hand.
-It is intended to give impression of companionship and warmth.
-Sometimes referred to as “politician’s handshake”.
It is intended to give impression of companionship and warmth.
Sometimes referred to as “politician’s handshake”.

24. The Hands

25. Hand clenching not next to body is a signal of frustration or negativity.

26. Hand Chop
-An aggressive gesture that speakers sometimes use when they want to accent what is being said.
-Although this is a forceful gesture, it does not have the violent connotation as does the chopping fist with extended finger.
An aggressive gesture that speakers sometimes use when they want to accent what is being said

27. Hand Steepling Used by individuals who feel confident.
-When steepled hands are in raised position, the individual is usually speaking (offering ideas, comments, etc.).
-When steepled hands are in lowered position, individual usually is listening.
-Used by individuals who feel confident.
-When steepled hands are in raised position, the individual is usually speaking (offering ideas, comments, etc.).
-When steepled hands are in lowered position, individual usually is listening.
-Researchers have noted that women tend to use the lowered steeple position more than the raised position.

28. Hand-Holding Behind the Back
When individual holds both hands behind back, this signals confidence
-When individual holds both hands behind back, this signals confidence.
-Note that this position allows individual to expose trunk of his/her body and signals unconscious act of fearlessness.

29. Fingers & Hand To Face, Head, & Neck

30. Finger(s) to Mouth
A signal that he/she is under pressure or feeling insecure
-A signal that he/she is under pressure or feeling insecure.

31. Hand to Chin & Cheek Indifference/Boredom Gesture
-Resting jaw and cheek against hand as though to support weight of head.
-The more assistance from the hand, the greater degree of boredom.

32. Gesture of Interest
-If the hand is closed and resting on cheek with index finger extended towards temple (and not used as head support), this indicates interest.
-Men tend to hold their head in a vertical position, whereas women tend to tilt their head when using this gesture.

33. Forming a Decision Gesture
-One hand moves to lower jaw and begins chin-stroking.
Fig. 31

34. The Eye Rub
A subconscious gesture that is used when a person is intentionally trying to deceive others
-A subconscious gesture that is used when a person is intentionally trying to deceive others.
-Whereas a teenager will obviously look down at his/her feet when trying to deceive, an adult might rub the corner of his/her eye which allows a break in eye contact.

35. The Ear Rub
A subconscious gesture that indicated the individual is perplexed about what he/she is hearing.
-A subconscious gesture that indicated the individual is perplexed about what he/she is hearing.

36. Foot Tapping or Wagging
Repetitive tapping or wagging of the foot is an indication of impatience, boredom, or nervousness
-Repetitive tapping or wagging of the foot is an indication of impatience, boredom, or nervousness.
-The redundant foot movements are said to reflect a latent desire to run away.

37. Let see some most common gestures

43. Thank You