AMR Technology then and now Metering, Billing CRM/CIS Middle East February 2, 2005 Jason Lewis & Amos Tsikayi

Profile FirstPoint Energy Corporation (FirstPoint) transforms energy, water, natural gas and sub metered interval data into efficiency solutions that maximize resource and cost savings. The technical solutions include an enterprise-wide data management warehouse platform; data acquisition and management services; energy information services via Web-based presentation, and automated meter reading (AMR) including remote interval meter data collection hardware and software. The company boasts more than a dozen patents related to AMR and is one of the pioneers of telephone-based data collection technology. FirstPoint is managed and staffed by energy and utility professionals, and it is one of the few companies in the U.S. certified as a meter services provider (MSP) and meter data management agent (MDMA). Additional services include advanced metering, site evaluations, and demand-side consulting services. From the corporate headquarters in Portland, Oregon, FirstPoint runs the development, engineering and manufacturing of its COMPASS Data Management Warehouse, DAS Data Acquisition Services, EIS Energy Information Services, and AMR Automated Meter Reading. FirstPoint is owned by TSG Equity Partners, LLC, located in Stow, Massachusetts.

Experience FirstPoint is unique in that its product offerings incorporate all phases of the data acquisition and management process. The company ' s portfolio includes AMR meter-interface hardware and software, proprietary data acquisition, management and warehousing software, and specialized metering services that facilitate data acquisition and system implementation of leading customer information systems. FirstPoint's products are known throughout the industry for accuracy, flexibility, scalability and value. FirstPoint has more than 500,000 installations (patented hardware technologies) worldwide of its automated metering technology and software solutions. Its customer base exceeds 100, and includes utilities, energy service providers, organizations, institutions and end-users. Among users of the FirstPoint’s product are: Portland General Electric, APSES (Arizona Public Service Energy Services), The Portland (OR) Water Bureau, Strategic Energy, Kroeger Foods, the City of San Francisco Public Utilities, Eugene (Ore.) Water and Electric Board, City of Ipswich Mass., City of Longmont CO. and EPCOR Water Services.

Old Paradigm Customer reviews weeks laterUtility reads meters once a month day 1day 30 Utility records monthly consumption, assembles information, issues monthly bills.

30 reads later Monday AM – Consume energy New Paradigm Tuesday AM – Have Answers Utility retrieves interval data in support of billing, load research, demand side management, etc. Resulting benefits: Reduced cost, accelerated cash flow, increased customer retention, and increased billing accuracy

FirstPoint Mission FirstPoint is dedicated to providing hardware and software solutions that enable utilities and end use customers to make vital business decisions, reduce cost, and increase revenue through interval data.

Strategic Partnerships Al Yamama Davies Northern SLC/RIO Kells Innovations nPhasys AMR Systems Datamatic

Representative FirstPoint Clients (Electric, Water, and Gas) IOUsMunisEnd Users PGEIpswichKroger PPLSioux CityAPSES PG&EHartford MDC Johnson Controls

Only FirstPoint provides a family of products and services that effectively bridges the gap between you and your data…and delivers it when and how you need it. Hardware SoftwareServices

An AMR leader for more than a quarter of a century Holds more than a dozen patents for AMR technology Deployed the first community wide system in the U.S. Developed the first dial inbound system Hardware SoftwareServices

Monitors gas, water, electric, and sub-meteringMonitors gas, water, electric, and sub-metering Cost-effective – one device serves up to four independent metersCost-effective – one device serves up to four independent meters Self-powered with field replaceable batterySelf-powered with field replaceable battery Universal meter compatibilityUniversal meter compatibility General purpose I/O ports to support remote connect/disconnectGeneral purpose I/O ports to support remote connect/disconnect Multi-host capabilitiesMulti-host capabilities Multiple communication options (Telephone, Radio Frequency, Ethernet, Power Line Carrier)Multiple communication options (Telephone, Radio Frequency, Ethernet, Power Line Carrier) Built with flexibility in mind: Hardware SoftwareServices

A new generation of AMR products TDS-2 TDS-4M Hardware SoftwareServices

Telephone Ability to read up to four meters with one device Compatible with all major electric, water, and gas meters (pulse and encoded signals) Collects interval data down to 5 minutes Patented off-hook detect circuit allowing for shared line applications Offers real-time power outage and tamper notification MV-90 compatible Hardware SoftwareServices

Ethernet Provides real-time access to meter data Compatible with all major electric, water, and gas meters (pulse and encoded signals) Available Wi-Fi capability   Auto-sensing integrated 10/100 Mbit network interface (RJ-45)   Power over Ethernet Hardware SoftwareServices

Radio Frequency Highly scalable with multiple configuration options (walk-by, drive-by, fixed area network, or combination) License free band Collectors can be used as Wi-Fi access points for laptops, PDAs, etc. Hardware SoftwareServices

Remote Connect/Disconnect 50 to 200 Amp service Extended service life (over 50,000 cycles) Fully integrated into AMR Software Optional pager driven technology Hardware SoftwareServices

Power Line Carrier Two-way communication Can be embedded into electric meter for rapid deploymentCan be embedded into electric meter for rapid deployment Compatible with RF reading software allowing for mixed technologies that can be read with a single softwareCompatible with RF reading software allowing for mixed technologies that can be read with a single software Hardware SoftwareServices

Hardware Features Summary TelephoneEthernetRadio Frequency Power Line Carrier Read up to 4 Meters Interval Data Two-way Communication Demand Read Field Replaceable Battery Hardware SoftwareServices

FirstPoint offers a suite of software applications that handle data acquisition, storage and distribution. These products include: Compass Mozart/TDM SRAC nPointe Services Hardware SoftwareServices

COMPASS Provides customizable interval data processingProvides customizable interval data processing Creates centralized meter data management system enabling easy accessCreates centralized meter data management system enabling easy access Integrates all energy information requirements for you and your customersIntegrates all energy information requirements for you and your customers Secure access for internal use and external data accessSecure access for internal use and external data access Supports multiple ‘ head-end ’ meter polling softwareSupports multiple ‘ head-end ’ meter polling software Supports multiple data publishing needsSupports multiple data publishing needs Delivers performance reporting and process status reportingDelivers performance reporting and process status reporting Hardware SoftwareServices

Hardware SoftwareServices

FirstPoint PGE Install Hardware SoftwareServices

Mozart/TDM Versatile data acquisition softwareVersatile data acquisition software Supports multiple communication types (Telephone, TCPIP, Satellite, and Cellular)Supports multiple communication types (Telephone, TCPIP, Satellite, and Cellular) Support inbound and outbound communicationSupport inbound and outbound communication Easily exports data into other systems (Billing, CIS, Load Management)Easily exports data into other systems (Billing, CIS, Load Management) Hardware SoftwareServices

SRAC Developed to support outbound telephone reads Scalable to read several hundred thousand meters Utilizes cutting edge technology to manage and route outbound calls Eliminates need for specialized telephone company equipment Hardware SoftwareServices

nPointe Complex billing system designed exclusively for electrical utilities, energy service providers and large Commercial and Industrial (C&I) customers Ideal for all utilities in need of a structured C&I billing engine, for rate prototyping and what-if scenarios, and C&I customers for supplier auditing purposes Hardware SoftwareServices

Billing Engine GUI Customer Information Rates Schedule TOU Schedule Meter Read And/or Consumption TOU MV-90 Interval MV-90 PRN Determinants Data & Reports Archive Export To External Systems Bill nPointe

FirstPoint offers the following services: Data Acquisition Services Data Acquisition Services Energy Information ServiceEnergy Information Service Software Support ServicesSoftware Support Services Installation ServicesInstallation Services TrainingTraining Hardware SoftwareServices

Data Acquisition Services (DAS) In-house meter operations expertiseIn-house meter operations expertise Daily reads web-based for instant accessDaily reads web-based for instant access Brand-able web-sites for your customers’ convenienceBrand-able web-sites for your customers’ convenience Secure data access via PINSecure data access via PIN Certified and tested capabilities meet all utility standards in CA, AZ and other states as they deregulateCertified and tested capabilities meet all utility standards in CA, AZ and other states as they deregulate Uses proprietary and MV-90 softwareUses proprietary and MV-90 software Results in billing-quality dataResults in billing-quality data Data storage for minimum 3 yearsData storage for minimum 3 years SoftwareServices Hardware SoftwareServices

Web Based EIS Web-based EIS data presentations Brand-able platforms Reliable delivery of accurate and secure usage information to end-use customers 7X24 Raw meter data becomes dynamic information leading to effective energy managementRaw meter data becomes dynamic information leading to effective energy management Creates a web-based presence for your companyCreates a web-based presence for your company Becomes a value-added service that strengthens your customer relationshipsBecomes a value-added service that strengthens your customer relationships Hardware SoftwareServices

Data becomes a dynamic tool for you and your customers through EIS! Hardware SoftwareServices

Summary FirstPoint products and services offer the following benefits: Reduce demand Conduct dynamic load profiling Provide value-added products & services Create a branded e-business presence Manage curtailment better Improve asset utilization Enhance meter reading accuracy & frequency Increase cash flow Improve customer response & relations Reduce data collection costs Increase operational efficiency