1. ELECTRICITIES – INTRO TO AMI Brad Kusant – Area Manager 8/19/2014

2. WHAT IS AMI? What does AMI mean to you?

3. AMR DEFINED »AMR: Automated Meter Reading, one-way communications technology to collect data from the meter via PLC, RF or other communication technology. 3

4. WHY AMR? Utilities look to AMR to: »Improve safety »Improve access to meters »Reduce operational costs »Provide accurate monthly read data »Improve theft detection »Easily justify a business case for automation.

5. AUTOMATED METER READING Basics »Hand held w/ radio; Mobile; PLC Safety Hard-to-Access Operational Improvements: accuracy; labor; meter to cash Expanded »Fixed Network; PLC Advanced read data: TOU; Critical Peak Pricing; RTP Outage Management: Outage/ Restoration Messages Off-cycle reads: move in/ out; service reads

6. WHY AMI? »Advanced meter data Support advanced rate structures - Interval data (for CPP, PTR, TOU, etc) Enhance engineering and power purchase efforts »Service switch integrated in meter Collections Load limiting Enable prepayment »Two-way communication to meter and other devices More frequent data collection Communicate to HAN devices Communicate to load control devices »CVR/IVVO »Optimize Distribution System

7. POPULAR AMI TERMS »2 way (bi-directional) communication »Remote Disconnect (Switch) »Network (fixed communications) »WAN »LAN (NAN, FAN, RAN) »HAN »Interval Data »Firmware Downloads »Configuration updates (downloads) »Conservation Voltage Reduction (CVR) »MDMS »OMS »CPP, RTP, PTR, TOU »PEV, PHEV »Smart Thermostat (PCT) »Demand Response (DR) »Load Control (LC) »Distribution Automation (DA) »Smart Meter/Advanced Meter »In-home display (IHD)

8. AMI AMR Smart Grid AMR & AMI – ASSESSMENT RECAP Open Standards, Two-way Communications to smart meter Open Standards, Two-way Communications to smart meter Fixed Network Meter Reading Fixed Network Meter Reading Utility and Customer Benefits Technology Integration Mobile Meter Reading Mobile Meter Reading Handheld Meter Reading Handheld Meter Reading Costs – Value Chain Simple consumption readDistribution ReliabilityInterval Meter Data Meter Shop Enterprise Cost per read Transformation Low Meter Reading Costs Operational Efficiency Revenue Cycle Improvement Security Revenue Protection Outage/Restoration Notification Voluntary TOU CPP Rates Mandatory Time Based Rates Remote Disconnect/prepayment Mass Market Demand Response Home Automation Distribution Management

9. SMART METERS What makes a meter smart???

10. WHAT MAKES A METER SMART??? »Two Way Communications »Multiple channels interval data 15 mins (5 mins for commercial) »Voltage monitoring »Integrated switch to support Disconnect & reconnect Load limiting Prepay »Outage Notification »Firmware Download »Configuration download »Security »HAN 10

11. TYPES OF AMI COMMUNICATION NETWORKS How many can you name???

12. TYPES OF AMI COMMUNICATION NETWORKS »Wireless Mesh »Wireless Point to Point »PLC »Cellular »Hybrid

13. RF MESH NETWORK

14. WIRELESS POINT TO POINT NETWORK

15. PLC NETWORK

16. CELLULAR NETWORK

17. 17 THE CELLULAR MARKET HAS CHANGED

18. DEPLOYMENT SCENARIOS

19. »Mass »Surgical Regional Solve an Problem - Remote disconnect - Demand customers - Net metering - Pre pay - Gap fill for AMI networks Commercial and industrial smart metering - Interval data for billing and web presentment - Voltage monitoring - Sub metering - Gap fill for AMI networks

20. DEPLOYMENT SCENARIOS »Why consider a surgical/strategic deployment? Capital Pareto principal - 80% of your profits come from 20% of your customers* - 80% of your complaints come from 20% of your customers* - 80% of your profits come from 20% of the time you spend* - Therefore, many businesses have an easy access to dramatic improvements in profitability by focusing on the most effective areas and eliminating, ignoring, automating, delegating or retraining the rest, as appropriate.* - * Source - Wikepedia

21. OUTSIDE THE METER

22. AMI APPLICATIONS & COMPONENTS »Meter Data Management System (MDMS) »Head End/Collection Engine (CE) »Home Area Networks (HAN) Enable customer participation in energy management Support Demand Response (DR) »Support Outage Management (OMS) »Support Distribution Automation (DA)

23. HAN Other Systems WAN LAN Gas Meter HVAC TStat FAN Smart Meter Meter Data Management (MDMS) In-home display AMI System Collection Engine (CE) DA DR

24. HAN Other Systems WAN LAN Gas Meter HVAC TStat RAN Smart Meter Meter Data Management (MDMS) In-home display AMI System Collection Engine (CE) DA DR MDM: Meter data management, a system designed to handle the data gathered from usually a large number of meters, and make available to utility users, utility systems, and utility customers.

25. METER DATA MANAGEMENT (MDM) »Serves as the repository for all data collected AMI means massive amounts of data »Provides standard interfaces to upstream systems Billing; OMS; GIS »Common point for Validation, Estimation & Editing (VEE)

26. WHY MDMS BECOMES IMPORTANT Meter Reading Today’s »1 read/meter/month »12 reads/meter/year »Assuming 10k meters »120,000 meter reads/year Meter Reading with AMI »4 reads/meter/hour »96 reads/meter/day »2,880 reads/meter/month »35,040 reads/meter/year »Assuming 10k meters »350,400,000 reads/year

27. HAN Other Systems WAN LAN Gas Meter HVAC TStat RAN Smart Meter Meter Data Management (MDMS) In-home display AMI System Collection Engine (CE) DA DR CE: Collection engine – the system that manages communications between the utility systems and the meter in the field.

28. HEAD END/COLLECTION ENGINE (CE) »Software Application for data collection: Schedules data collection »Orchestrates and manages data collection: To & from all system components »Head end software applications vary widely from vendor to vendor: Data storage Meter Operations Outage Managed Service vs. locally supported

29. HAN Other Systems WAN LAN Gas Meter HVAC TStat RAN Smart Meter Meter Data Manage ment (MDMS) In-home display AMI System Collecti on Engine (CE) DA DR  HAN: Home area network, the link to the customer for information passing and control of devices within the home.

30. HOME-AREA-NETWORKING (HAN) »In-home display Customer notifications »Programmable thermostats »Load control switches Water heaters HVAC »Smart appliances »Support demand response Thermostat In-Home Display Gas Meter Home Gateway Smart Appliances AMI Meter

31. OUTAGE MANAGEMENT (OMS) »Positive outage notification Last gasp messages »Power restoration notification Time stamped restoration messages »Meter ping and on-demand reads to verify service OMS Customer service »Event logging For reporting

32. BUSINESS CASE: NEEDS, WANTS, DESIRES, UNKNOWN »What problems are you trying to solve right now? »What data do you need? Interval data – for every customer? Billing data only for some customers? Daily read data for non-meter reading needs? »Remote disconnect; pre-pay? »Load control? »What will future requirements be? »Are there other business drivers? 32

33. THANK YOU www.itron.com ITRON, INC. 2111 N. Molter Road Liberty Lake, WA 99019 509-891-3296