Overview of OLAO Contracts Office of Logistics and Acquisition Operations

Agenda Office of Logistics and Acquisition Operations 1.Contracts Overview 2.Benefits of OLAO Contracts 3.Organizational Chart 4.Descriptions of Each Contract: Long Term Administrative Support (LTASC) National Institutes of Health Conference and Travel Services (NIHCATS II) Public Information and Communications Services (PICS) 5.Task Order Process 6.Resources 7.Contact Information

LTASC can be used by NIH to procure administrative services for a period of at least twelve months on a task order (TO) basis. Currently, LTASC is the only means to procure long-term administrative support within NIH. NIHCATS II provides a wide range of administrative, meeting, conference, and travel support services to National Institutes of Health (NIH) and other Federal agencies. It was recently recognized as an HHS- wide strategic sourcing contract. PICS was designed in conjunction with the Communications community to provide and maintain high quality performance in the areas of media, communication, and information dissemination and technology by purchasing superior communication goods and services. Contracts Overview Office of Logistics and Acquisition Operations

Benefits of OLAO Contracts Office of Logistics and Acquisition Operations Provides NIH with a streamlined mechanism for the acquisition of services otherwise not available within the Government Provides cost-effective services through competition among a pre- screened group of qualified vendors Helps to increase NIH-wide efficiencies Promotes the small business goals set forth by NIH Relieves the customer from completing an HHS Small Business Review Form Eliminates need for a full acquisition plan Reduces the risk of protest Lessens the burden on the customer by making debriefings optional Available for use by all of NIH

Organizational Chart Office of Logistics and Acquisition Operations Anthony Brown, CO Jeff Klein, COR Lisa Adams, CO Jeff Klein, COR Susan Cortes-Shrank, CO Jeff Klein, COR Susan Cortes-Shrank Section Chief - Team 4 Special Contracting

LTASC Overview Office of Logistics and Acquisition Operations ID/IQ contract with 24 small business contractors Awarded February 1, 2010 with one base year and four one-year options Developed for the acquisition of long- term administrative support services only with each task order being at least one year in duration Not bound by the “120/240 day rule” that deals with temporary support Services range from Entry Level Administrative Assistants to Executive Assistants

LTASC Services Office of Logistics and Acquisition Operations Entry-Level Administrative Assistant (Admin 1) Administrative Assistant (Admin 2) Senior Administrative Assistant (Admin 3) Executive Assistant (Admin 4) Performs the most basic level of administrative functions including generic clerical activities such as greeting and directing visitors, fielding phone calls, and scheduling meetings. Additional duties may include filing and faxing. Performs administrative and office support activities with an ability to multi-task and assist multiple NIH employees at once. Word processing, spreadsheet management, and advanced internet- based search are three key activities at this level. Performs complex administrative tasks and will typically be supporting senior level staff at NIH. Advanced computer skills and internet research skills are required. Prior work in a scientific research environment as well as a firm knowledge of business administration is desired. Performs all tasks described above as well as show an ability to work well with all levels of management and staff.

NIHCATS II Overview Office of Logistics and Acquisition Operations ID/IQ contract with 19 contractors (10 small and 9 large businesses) Awarded on November 15, 2011 with one- year base and four one-year options Available to the NIH as well as HHS and other federal agencies Offers conference; documentation; administrative; website design, development, and maintenance; and travel support services

Travel Support Meeting and Conference Support Documentation Support Administrative Support Website Design, Development, and Maintenance/ Internet Support Arrange and provide for travel (domestic and international) for program participants, escort services; Translation and preparation of program documents; Lodging accommodations; Varied assistance at workshops and conferences; Subsistence allowances for participants. Provide logistical support for conferences, meetings, seminars, and workshops held in the United States and in foreign countries. Provide support for the writing and production of reports/documents, and the distribution of conference materials. Provide documentation services in support of meetings, conferences, seminars, and workshops held in the United States and in Foreign countries. Support conferences or scientific meetings, scientific program staff, and other Federal agencies in accomplishing a variety of research and administrative responsibilities Provide Internet and Intranet support, to include initial website design, development, and management; Conduct usability testing to evaluate effectiveness and ease of use. NIHCATS II Servicees Office of Logistics and Acquisition Operations

PICS Overview Office of Logistics and Acquisition Operations Awarded September 7, 2012 One-year Base and 4 One-year Options 19 Service Areas and 42 Labor Categories 25 Small Business Contractors Available to all NIH ICs and Offices IDIQ using FP, T&M, and Labor Hour task orders

PICS Services Office of Logistics and Acquisition Operations Communications Research (Task Area 1) Media Analysis and Outreach (Task Area 2) Outreach and Promotion Activities (Task Area 3) Press, Public Information, Integrated Marketing, and Media Support (Task Area 4) Outreach to Target Populations/Health Disparities Programs (Task Area 5) Foreign Language, Translation, and Interpretation (Task Area 9) Media Crisis Communication Training (Task Area 10) Information Referrals ("Clearinghouses") (Task Area 11) Materials and Product Development (Task Area 6) Inventories / Warehouse / Distribution Services (Task Area 18) Cost-Recovery Support and Services (Task Area 19) Graphic Design (Task Area 7) Web Design, Development, and Management (Task Area 8) IT Requirements (Task Area 14) Security (Task Area 14b) Database and Web Design, Development, and Management (Task Area 15) Information Tracking and Referral (Task Area 16) Website Usability Testing (Task Area 17) Exhibit Development, Design, Production, and Transport (Task Area 12) Meeting, Conference, and Event Support (Task Area 13) Communications and Outreach Materials Development and Distribution Graphic Design, Web, and Database Exhibit and Conference

Task Order Process Office of Logistics and Acquisition Operations 1 1 Customer submits TORP to OLAO. 2 2 OLAO reviews and releases TORP to contractors 3 3 Contractors respond with proposals 4 4 Customer evaluates the proposals and selects awardee 5 5 OLAO announces the task order award to the winning contractor Standard Operating Procedures and Task Order Process Handouts outlining each contract’s specific task order process are available on the contract Websites LTASC and NIHCATS II use a version of the electronic Government Ordering System (eGOS) to handle new requirements – PICS ordering is currently managed via

Websites are available for each contract providing resources including: – Base Contract SOW – Standard Operating Procedures (SOP) – Frequently Asked Questions (FAQ) – Fact Sheet – Sample Task Order Documents Contract support accounts have been set up to receive questions Trainings are available for each contract upon request Resources Office of Logistics and Acquisition Operations

LTASC Susan Cortes- Shrank, CO Jeff Klein, COR LTASC Support Team NIHCATS II Lisa Adams, CO Jeff Klein, COR NIHCATS II Support Team PICS Anthony Brown, CO Jeff Klein, COR PICS Support Team Contact Information Office of Logistics and Acquisition Operations