1. Careers in Distribution, Copyright 2005, WERC Careers in Distribution Management Jobs

2. Careers in Distribution, Copyright 2005, WERC Management Jobs in the DC  Supervisor  Warehouse / Operations Manager  General Manager  Traffic Manager Decision Making Interpersonal Skills Communication Management Safety & Security HR Policies Business & Financial Knowledge Industry & Product Knowledge Distribution & Inventory Control Company Policies Knowledge of All Operating Tasks Project & Time Management Typical job descriptions on next page.

3. Careers in Distribution, Copyright 2005, WERC Supervisory/Management Positions Responsible for coordinating and supervising warehouse activities. Typically supervises warehouse workers, material handlers and/or order fillers/pickers. May report to the Warehouse Manager, Operations Manager or the DC Manager. Directs the daily activities of the warehouse including scheduling labor, supervision and proper use of space, equipment and manpower. Is responsible for budgeting, staffing, warehouse operation, facility and equipment maintenance, safety, security, sanitation and housekeeping. Coordinates warehouse operations with customer service and transportation. Warehouse / Operations Manager Warehouse Supervisor General Manager Coordinates and supervises all functions relating to freight moving into and out of warehouse. Ensures compliance with all government regulations. Manages traffic department personnel. May evaluate and negotiate carrier rates and contracts. May manage the warehouse truck fleet. Prepares freight billings and maintains an effective transportation information reporting system. Responsible for the overall performance of the warehouse, including operations, customer service, office and IT. Plans, organizes, staffs, directs and controls all office and warehouse activities. Accountable for achieving company objectives in regard to cost, productivity, customer service and profits. Typically, this is the highest-ranking manager in the facility. Traffic Manager

4. Careers in Distribution, Copyright 2005, WERC Managements’ Requirements Today, more and more warehouse managers are beginning their career in distribution with a college degree in logistics or a related field. There still are, however, a fair number of managers who began their career on the warehouse floor and have progressed up the career ladder without formal education. Best advice: Get all the training and education you can.

5. Careers in Distribution, Copyright 2005, WERC Management Typical Years of Experience Typical EducationTypical Salary & Bonus Range Supervisor5+ yearsHigh school or some college $37,397 - $57,973 Warehouse / Operations Manager 5+ years2 year degree$54,000 - $88,930 General Manager10+ yearsAt least 2 year degree $75,000 - $136,888 Traffic Manager5+ years4 year degree$48,475 - $89,850

6. Careers in Distribution, Copyright 2005, WERC Managements’ Requirements Knowledge, skills and attitude required to get the work done through others Knowledge of all operational tasks Excellent management skills Business knowledge Safety knowledge Human resources skills Customer knowledge Industry & product knowledge Problem solving Responsiveness Interpersonal skills Budgeting Records & inventory control Flexibility Communication skills Managing in the warehouse requires a broad range of skills and knowledge.

7. Careers in Distribution, Copyright 2005, WERC Careers in Distribution Executive-Level Jobs

8. Careers in Distribution, Copyright 2005, WERC Executive-Level Positions Provides leadership and direction for distribution and warehouse operations (and possibly other departments). Coordinates with management team on strategic planning, budgeting, marketing and pricing strategies, capital and personnel requirements and compliance issues. Directs all operational functions for reporting departments. May have responsibility for Demand Planning, Inventory Management, Master Production Scheduling and Deployment. Responsible for overall performance of assigned facilities. Assists General Managers in planning, budgeting, and organizing to enable organization to reach customer service, safety and financial goals. Develops marketing plans and assists in growing the business. Vice President of Logistics Director of Logistics

9. Careers in Distribution, Copyright 2005, WERC Executives Typical Years of Experience Typical EducationTypical Salary Range Director of Logistics At least 10 years4 year degree$93,000 - $154,740 VP of Logistics15+ years4 year degree$99,611 - $239,244

10. Careers in Distribution, Copyright 2005, WERC Careers in Distribution Jobs Related to Warehousing

11. Careers in Distribution, Copyright 2005, WERC Responsible for business development and leads marketing / sales department. Makes sales calls, develops rate proposals and assists in operations reviews with customers. Works closely with operations to maintain existing business and develop customer relationships. Manages office operations and works closely with the customer service department and warehouse on account administration. May direct accounts payable and receivable and payroll activities. Supervises the CS Department. Develops procedures, establishes standards and administers activities to ensure timely delivery of product and effective response to customer requests. Develops effective communication links with the customer and other departments. Customer Service Manager Office Manager Vice President Marketing/Sales Customer Service Representative Sales Person Processes customer orders and generates all related paperwork. Takes action for customer inquiries and complaints. Coordinates activities with internal departments, vendors and common carriers. Processes returns and credits. Makes sales calls to potential customers focusing on both providing solutions for logistics and transportation needs and also to developing long-term relationships. Develops sales presentations, negotiates price and service levels and initiates contractual agreements. Related Jobs in the DC

12. Careers in Distribution, Copyright 2005, WERC Warehousing-related jobs Typical Years of Experience Typical EducationTypical Salary Range VP of Marketing / Sales 10+ years4 year degree$106,500 - $206,483 Sales Person1-5 years4 year degree$43,116 - $104,000 CS Manager5 yearsSome college$52,500 - $79,805 CS Rep1 yearHigh school$12.57 - $19.65 an hour Office Manager1-5 yearsHigh school$35,462 - $62,970

13. Careers in Distribution, Copyright 2005, WERC Careers in Distribution Career Paths

14. Careers in Distribution, Copyright 2005, WERC Career Paths There is no ONE career path for those who choose distribution as their career. The organizational chart on the following slide shows typical reporting relationships. Many warehouses offer a broad range of activities and cross training so a person can learn about many aspects of the work and “try” various job responsibilities. This is a way to gain valuable experience as you determine your own career path.

15. Careers in Distribution, Copyright 2005, WERC Organizational Chart General Manager Operations Manager Human Resources Manager Office ManagerCS Manager Traffic Manager CS RepClerks DC Manager Maintenance Manager Clerks Warehouse Supervisor Warehouse Workers Order Pickers Checkers Forklift Operators Maintenance Crew

16. Careers in Distribution, Copyright 2005, WERC Industries Distribution jobs are found in many industries. WERC members, for example, are in these:  Manufacturing  Retailing  Third Party Providers  Wholesaling  Material Handling Equipment Providers  Software / Hardware Providers  Utilities  Government / Military  Transportation  Banks, Insurance, Health Care  Consulting  Real Estate

17. Careers in Distribution, Copyright 2005, WERC Types of Jobs Within the various industries, distribution professionals may have any number of specialized responsibilities including these:  Educators  Consultants  Inventory Planning & Management  Operations Management  Transportation Management  Global Distribution  Industrial Engineers  Purchasing  Production Planning  Customer Service  Information Systems  Marketing & Sales  Logistics Planning  General Management  Finance / Accounting  Recruiters  Trade Press

18. Careers in Distribution, Copyright 2005, WERC Is Warehousing for You? The future is bright for those in distribution careers. AND there are many choices.

19. Careers in Distribution, Copyright 2005, WERC More Information  Want to learn more about warehousing? Check out the WERC seminars.  WERC offers publications on warehousing topics.  Learn more about warehousing competencies. Order the WERC publication.  Want more data on warehousing salaries? Purchase the Salaries & Wages publication.  The research library offers lots of information about warehousing jobs, companies and topics.  Join WERC today to get member benefits and access to other distribution professionals.