Rene Modery Introduction on how businesses can benefit from SharePoint Online

Rene Modery Twitter: modery Our Session Today Target audience: business managers, IT managers, information workers, anyone who started with Office 365 What can SharePoint Online do for me? –shown on basis of a sample company –Common issues that companies face –Functionality in SharePoint Online that can help What we won’t do –Go into too much technical detail

Rene Modery Twitter: modery Sample Company - Profile MY OWN BAG GmbH Customers can create their customised bag online (custom website) by choosing material, design and model and adding text and/or images. Orders are manufactured on demand in China Frankfurt, Germany 12 staff Business Development, Marketing, Sales Shenzhen, China 27 staff, but only 6 use computers; 1 shared computer for rest Design, Manufacturing

Rene Modery Twitter: modery Challenges for MY OWN BAG Coordination between Germany and China –Need to share issues –Need to share information about events, public holidays –Need to share reports (some confidential) –Need to share all kinds of other documents –Want to exchange information on vendors, suppliers,... Documents are sent via , often resulting in old document versions being used 2 employees in Germany travel 75% of the time –Not always up to date on product information, promotions, and other things –Unsure if they have latest versions of documents Documents on file share are quite unorganised –Where can I find a file? –Do I organise order documents by year, by ordered model, by design?

Rene Modery Twitter: modery MY OWN BAG & Office 365 MY OWN BAG started to use Office 365 for (Exchange) and communications (Lync), but got interested in SharePoint Online now. As they don’t have a dedicated IT staff, the Business Development Manager Tim starts to look at SharePoint Online to see how it can help them

Rene Modery Twitter: modery Sharing Challenge: Access documents from anywhere, anytime Documents are stored in a central location Document Management Challenges

Rene Modery Twitter: modery Versions Document Management Challenges Challenge: Avoid having multiple versions of a document. Be clear about which document is most current. Provide access to older versions

Rene Modery Twitter: modery Categori- sation Document Management Challenges Challenge: Provide useful information with documents to find them more easily and quickly. Provide different classifications

Rene Modery Twitter: modery Search Document Management Challenges Challenge: Find documents easily and quickly, without having to know where they are stored, or what the filename is

Rene Modery Twitter: modery Access Control Document Management Challenges Challenge: Restrict access to confidential information Manage which users are able to consume information, and which users are able to provide information

Rene Modery Twitter: modery Offline Access Document Management Challenges Challenge: Documents should be accessible even while offline, for example when at a client’s office

Rene Modery Twitter: modery Dates Information Sharing Challenges Challenge: The 2 locations are not always fully aware of important dates in the other country

Rene Modery Twitter: modery News Information Sharing Challenges Challenge: Not all employees are always aware of latest promotions and happenings

Rene Modery Twitter: modery Issues Information Capture Challenges Challenge: The company doesn’t keep a log of all defects and other reported issues, negative quality trends cannot be seen

Rene Modery Twitter: modery Tasks Information Capture Challenges Challenge: Centrally manage tasks for different people to provide better overview

Rene Modery Twitter: modery One month later… What has improved for MY OWN BAG: Better information quality due to “single source of truth documents” –Ultimately results in higher customer satisfaction, higher sales Higher awareness in both locations about events, issues, happenings, … –faster development of new designs & bags, less defects, decreased cost

Rene Modery Twitter: modery What’s next? What’s possible? Custom Design Document Templates, Subsites, Publishing Pages, Workflows, Business Connectivity Services, Managed Metadata, … Visio, Excel, Access Collaborate with Externals

Rene Modery Twitter: modery Where can I get help? Free ebook: Community Forums: SharePoint 2010 books: SharePoint Online not too much different from SharePoint 2010