Implementing E-commerce Solutions Presented to UMSL e-Commerce Seminar March , 2000

Process Flow Initial project Scope change Managing risk Planning & design Emerging opportunities

Initial Project Start up Internet pharmacy A great vision – No money Not just selling drugs Selling medical alliance with the consumer Source an accounting application Oracle compatible Can be installed in 3 weeks

Scope Changes Accounting Distribution Fulfillment Warehouse design Flow racks Inventory control EDI Process procedures Interim controller Hardware sales Network installation Project management Interfaces Requirements definition Bar coding

Managing Risk Requirements definition process Use experts Complete project plan Client expectations Can the software do this? Keep the client informed Follow up

Design Accuracy Review requirements Gap Analysis Map processes Flow validation Review with the experts Team consensus Present to the client Buy off

Process Flow Diagram

Emerging Technologies Internet Another store front Virtual inventory Market opportunities Same old distribution New concept – same day delivery

Logistics is Changing

Emerging Opportunities Distribution network has not changed FedEx, UPS, RPS, USPS Revolutionary concept Too expensive? Dynamic partnerships How do we do it?

Conclusion “BKD is not just an accounting firm, but a business partner. We first sought BKD’s expertise in selecting a robust financial package supporting our e-commerce enterprise. BKD provided much more and was instrumental in our success in meeting our targeted start up dates. BKD provided us with the financial application, distribution package, EDI with our vendors, bar code scanning of 25,000 SKUs, project management in the development of interfaces across multiple applications and daily business consultants. And when we decided to pilot test a revolutionary logistics distribution model, we did not hesitate to call BKD.” Jef Fowler, Senior VP & CFO, RX.COM