Leadership: Understanding its Global Impact Chapter 3: Developing self awareness

Learning objectives Use reflective learning to develop self awareness Understand the means of developing leadership ability Identify your own emotional intelligence Use coaching skills Understand servant leadership as a development model

Chapter contents Introduction Spotlight: Julie Hammer Reflective learning Personal mastery Leadership development Emotional intelligence Leader in action: Charles Handy Mentoring and coaching Servant leadership Summary Case study: A leadership development plan

Spotlight: Julie Hammer Do what you are good at—and do the very best you can. You need to discover what you enjoy and focus on that. What is most important is that you work hard at whatever you do. Effective leadership: know your values and beliefs create a bond of trust between yourself and team members

Introduction Characteristics of future leaders: a broad education boundless curiosity boundless enthusiasm belief in people and teamwork willingness to take risks devotion to long-term growth rather than short-term profit commitment to excellence readiness and preparedness for the role or situation virtue and vision

Introduction (cont.) What business expects of its leaders: the ability to think long term good communication skills self awareness trustworthiness having vision understanding local/organisational culture enthusiasm integrity optimism the ability to give constructive feedback

Reflective learning Double-loop learning (Argyris 1991) Single-loop learning Reflective journal incident Reaction Reflection realisation

Personal mastery Senge 1990 Personal vision Current reality Creative tension Structural conflict Characteristics of personal mastery

Leadership development Development through self discipline Experience Education Leadership development programs feedback intensive programs skill-based programs conceptual knowledge programs personal growth programs

Emotional intelligence Elements: understanding one’s feelings empathy for others the regulation of emotions to enhance living Goleman (1995): Five factors: self-awareness, self regulation, motivation, empathy, social skill

Leader in action: Charles Handy The sobering thought is that individuals and societies are not in the end remembered for how they made their money, but for how they spent it. (p. 10)

Mentoring and coaching informal relationship Executive coaching focuses on specific, clearly articulated outcomes

Servant leadership Robert Greenleaf 1970 Leaders who want to make the world a better place Blanchard 2007 leadership component implementation component a question of heart Servant leaders lead because they want to serve others

Servant leadership (cont.) Characteristics and behaviours: listening empathy healing awareness persuasion conceptualisation foresight stewardship commitment to the growth of people, and building community (Larry Spears)

Summary Insights and tools: reflective learning personal mastery emotional intelligence executive coaching servant leadership

Case study: A leadership development plan A framework for developing leaderships skills: What leadership style or position do you aspire to? Analyse your own strengths and weaknesses Compare your current attributes with those desired in the future Develop capacity Success