Care Identity Service Registration Authority

Care Identity Service The system for registering user and maintaining smartcards is changing HSCIC have delayed the migration to CIS – now proposed late February 2015 E-learning on RA processes and Sponsor training is available now - HSCIC will send fortnightly links to training if Sponsors address is on the Spine Complete RA Policy and RA Sponsor modules to download certificate Send training certificate to RA Mailbox – Requests for changes, new starters or leavers for CIS may not be accepted without your training certificate

Entering your details on the spine 1.Go to National Spine Portal – – and select ‘Launch Spine User Directory’

2. Select My Profile

3. Click on the Edit option, in the My Basic Details section, as shown below.

4. Add address in box and Save as indicated below. If you do not have account proceed to step 5.

5. Click on the Edit option, in the My Organisation Specific Details section, as shown below. 6. Add a local address to the box circled below. Then click the Add Value button and Save.

Registering for E-Learning – Step 1 (Verification) 1 – Go to and select ‘ I have a Person UUID’

2 – Enter your UUID (12-Digit Number on the front of your Smartcard) and Surname then click ‘verify’

Registering for E-Learning – Step 2 (Registration) Add personal details to the online registration form - Username, Password, and RA Role (Sponsor)

Registering for E-Learning – Step 3 (Login) Success - User will also be sent a ‘Welcome’ to allow them to login

Care Identity Service Training modules RA Sponsor Policy (Short Version) Raising Requests View Requests and Lists Unlocking & Renewing Smartcards Assigning Positions & Workgroups

Care Identity Service Training modules Smartcard Administrator Policy (Short Version) Unlocking & Renewing Smartcards

CIS Training Portal Results can take up to an hour to refresh Complete RA Policy AND Sponsor Process training modules before downloading certificate and sending to 14

Useful Information Anglia – Anglia Helpdesk Essex – Essex IT Helpdesk London – GPIT Helpdesk – Escalation -Via the RA Officers and RA Manager. Contact through the service desk Further Information - NHS Spine Portal link –