11 Money Advice Service Target Organisation Chart ‘Target’ reflects formal approval by the organisation in line with agreed operational and workforce plans.

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Presentation transcript:

11 Money Advice Service Target Organisation Chart ‘Target’ reflects formal approval by the organisation in line with agreed operational and workforce plans As at 1 July 2015

22 Overall business unit structure Executive Office UK financial capability Customer UK debt advice and corporate services

33 Executive Office Chief executive UK financial capability director Customer director PA (shared with UK FinCap Director) UK debt advice and corporate services director PA Senior PA to chief executive and chair

44 UK financial capability business unit UK financial capability director Head of financial capability and strategic alliances Head of insight and evaluation Head of policy and propositions

55 Financial capability and strategic alliances team Head of financial capability and strategic alliances Team design to be confirmed

66 Insight and evaluation team Head of insight and evaluation Senior insight manager Insight manager Insight analyst Senior insight manager Insight manager Insight manger Research intern (FTA role) Corporate performance manager Performance analyst Research and evaluation manager Research and evaluation executive (FTA role)

77 Policy and propositions team Head of policy and propositions Senior policy manager Advice manager *2 Proposition manager *3 Policy manager *4 Policy executive Wales manager Scotland manager NI manager One policy manager is assigned to the Debt Advice team

88 Customer Business Unit Customer director Head of corporate communications Head of marketing Head of digital services Head of development Head of off line services Head of partnership delivery PA

99 Corporate communications team Head of corporate communications PR and media relations manager Corporate communications manager Public affairs and stakeholder engagement manager Public affairs and stakeholder engagement executive Internal and corporate communications executive

10 Marketing team Head of marketing Senior marketing manager In house design executive Campaigns lead Digital marketing manager SEO manager (0.6 FTE role) Digital optimisation executive CRM manager

11 Digital services team Head of digital services Managing editor Core content editor Digital editor Senior digital content producer Digital content producer Social media manager MI analyst Lead product manager Product manager Lead UX designer Visual designer UX tester and researcher

12 Development team Head of development Agile delivery manager Lead front end developer Front end developer Lead developer Senior developer Developer Lead QA/BA BA/QA Systems architect

13 Off line services team Head of off-line services Service delivery support manager Protocols and communications executive Training executive Performance and reporting executive Face to face, telephone and web chat manager QA executive Face to face, telephone and web chat executive

14 Partnership Delivery team Head of partnership development Strategic partnership manager (media/lifestyle) Partnership development manager Partnership development executive Strategic partnership manager (FS) Partnership development manager Strategic partnership manager (public/NFP) Partnership development manager Syndication manager Partnership operations executive

15 UK debt advice & corporate services business unit UK debt advice and corporate services director Head of HRHead of financeHead of UK debt adviceGovernance manager Corporate strategy manager Head of planning and change management PA

16 HR team Head of HR HR executive (learning and development) HR business partner (fixed term role)

17 Finance team Head of finance Management accountantFinance executive

18 Procurement, FM and IT services team Head of procurement, FM and IT services Procurement manager IT service delivery manager Information security executive Technical analyst Purchasing, supplier relations and FM executive Facilities management executive Procurement legal executive

19 Planning and change management team Head of planning and change management Customer delivery project manager Project and risk assurance executive

20 UK debt advice team Head of UK debt advice Operations manager Quality and transformation manager Commissioning manager Commissioning executive Quality innovation manager Innovation manager Innovation executive Sector co-ordination manager Sector engagement manager Sector engagement manager (products) Debt advice executive