Welcome Thursday: February 18, :00 -12:30 p.m. EST/4:00 - 5:30 p.m. GMT

Welcome Janet Wigfield Vice President, Executive Director Conferences + Events Diversity Best Practices/ Working Mother Media

Today’s Panel Moderator: Jennifer Brown Founder & President Jennifer Brown Consulting Therese Valadez VP Workplace Transformation American Express David Thompson Senior Principal Systems Engineer Boehringer Ingelheim USA Nancy Di Dia Executive Director, CDO Office of Diversity, Inclusion & Engagement Boehringer Ingelheim USA Jennifer “Jae” Pi’ilani Requiro Manager, Diversity Consulting & Inclusion Strategies Toyota Motor Sales, USA, Inc.

Moderator Jennifer Brown Founder & President Jennifer Brown Consulting

Jennifer Brown Consulting  20 East 9th Street, Suite 4U  New York, NY Investment in technology − Built to support flexible virtual workplace − Example: AMEX Blue Work Workspace reengineering – Importance of workplace “community” – Collaboration is especially prized by Generation X and Y – Breaking down walls to unleash power of physical space Roots of change widespread − Grassroots, bottom-up, top-down, sideways − Example: Boehringer-Ingelheim Generational Workplace Trends

Jennifer Brown Consulting  20 East 9th Street, Suite 4U  New York, NY Customized workplace experiences − Companies creating initiatives with cross-generational appeal − Enhances career options, professional development, and networks Involve generations in product/service development – Brings innovation to the organization through a “new pair of eyes” – Work on serious projects relevant to business (plans, metrics, etc.) – Example: Toyota Generational differences as entrée into diversity initiatives Generational Workplace Trends

Jennifer Brown Consulting  20 East 9th Street, Suite 4U  New York, NY New thinking about how to capitalize on employee’s generational differences – Break down walls in the workplace and create collaborative work environments – Leverage generational input for customers, products, promotions, etc. New processes for implementation of these efforts − Build new technologies, communication methods New platforms to provide employee “experience” – Shift in organizational hierarchy to allow innovative collaboration – Emergence of generational employee resource groups – New technologies capture customized work styles What Does Generational Diversity Require?

Presenter Jennifer “Jae” Pi’ilani Requiro Manager, Diversity Consulting & Inclusion Strategies Toyota Motor Sales, USA, Inc.

Please contact Jae for additional information regarding her presentation Jennifer “Jae” Pi’ilani Requiro Manager, Diversity Consulting & Inclusion Strategies Toyota Motor Sales, USA, Inc.

Presenter Therese Valadez VP Workplace Transformation American Express

BlueWork is a global initiative that provides smart choices to transform the workplace, as how work gets done evolves at American Express. It is an initiative promoted and supported jointly by Global Real Estate (GRE), Global Human Resources and Global Technologies in partnership with the business units. Workstyles + Workspace + Workplace Technologies = BlueWork GLOBAL TECHNOLOGIES Workplace Technologies creates connectivity and fosters productivity as well as collaboration with others across different work environments. GLOBAL HUMAN RESOURCES Workstyles promote workplace flexibility by enabling work to be done in different ways and providing options for an employee to work in the way that they are most successful and productive. GLOBAL REAL ESTATE (GRE) Workspace provides an interactive and collaborative physical work environment to support where and how work is being done. American Express - BlueWork

Global Innovation Teams, Network Organizations and Information Flows Process Efficiency, Global Supply Chains, and Team Information Flows Financial Services Firms Consulting Firms Technology Firms AXP Implementations have: − Provided cost savings − Improved effective utilization of space by 50% − Positively impacted annual employee survey

Benefits Increase Utilization and Flexibility in Real Estate and Respond to Future Growth Increase Attraction and Retention Increase Employee Satisfaction Real Estate Cost Savings – Lower Expense and Capital

Collaboration A vibrant and energizing workspace fosters collaboration and interaction to drive results Creates a sense of community and inclusiveness for all the different ways we work Personal Best Right tools and workspace to ensure your personal best without stress, interruptions or distractions Smarter choices increases control of your time which sharpens your focus to achieve your personal best and meet the needs of your customers and colleagues Connectivity Build connectivity through interactive work areas Broaden social networks leading to a cross pollination of ideas and learning about other aspects of the business More effective face to face communication across different Workstyles through shared workspace BlueWork addresses how work is happening at American Express by opening up the boundaries around where and how work is being done. Well-being Results-driven culture based on sense of well-being, ownership and purpose in one’s work, and availability to global colleagues and customers Flexibility and greater choice over how work gets done Higher employee engagement to drive results for the business

David Thompson Senior Principal Systems Engineer Boehringer Ingelheim USA Nancy Di Dia Executive Director, CDO Office of Diversity, Inclusion & Engagement Boehringer Ingelheim USA Presenters

Family-owned global company Founded 1885 in Ingelheim, Germany Focus on Human Pharmaceuticals and Animal Health Corporation: 41,300 employees worldwide Operating with 138 affiliated companies in 47 countries Net sales U.S. 17 billion dollars in 2008 Products marketed in some 152 countries Company History and Outlook

U.S. Awards and Recognition

NxGen ORGANIZATIONAL STRUCTURE

“The consistent support, positive attitude, and time that you and your colleagues dedicate to projects such as the X initiative, are not only appreciated, but will contribute to a new era of collaboration and community development within BI” - John Yonsky, Associate Director, Online and Internal Communications (and project stakeholder) Mission: NxGen leverages generational differences and similarities for professional growth opportunities and inclusion within Boehringer Ingelheim’s workplace and marketplace NxGen Employee Resource Group Successful kickoff in October 2009  Chair, 2 x co-chairs  5-10 core team members  230+ NxGen ‘followers’ Wide ranging ‘project portfolio’:  Talent Management, Information Technology, Competitive Intelligence, Human Resources, Research and Development

Push *1 on your telephone key pad to comment or ask your question OR Send questions to the “Host & Presenters” via the chat feature in your screen Submitted questions will be answered verbally as time allows. Instructions for Q&A

Questions & Answers Moderator: Jennifer Brown Founder & President Jennifer Brown Consulting Therese Valadez VP Workplace Transformation American Express David Thompson Senior Principal Systems Engineer Boehringer Ingelheim USA Nancy Di Dia Executive Director, CDO Office of Diversity, Inclusion & Engagement Boehringer Ingelheim USA Jennifer “Jae” Pi’ilani Requiro Manager, Diversity Consulting & Inclusion Strategies Toyota Motor Sales, USA, Inc.

Closing Janet Wigfield Vice President, Executive Director Conferences + Events Diversity Best Practices/ Working Mother Media

Upcoming events March 3 rd – Women’s Leadership Summit – Chicago, IL 8 th – International Women’s Day Webseminar: The Role of Corporate Social Responsibility in Improving Women’s Live Around the World April 6 th – Best Practice Session: Engaging Diversity at All Levels of the Organization Chicago, IL May th – Network & Affinity Leadership Congress (NALC) – New York City For more information visit or

Jennifer Brown Consulting (JBC) is a strategic workplace consulting firm that works with large and small businesses to build forward-thinking organizational practices that foster diversity, leadership and innovation. JBC is a thought leader in blending proprietary, strategic content with external best practices. Jennifer Brown Founder & President Jennifer Brown Consulting JBC areas of expertise include: Employee engagement and organizational design Multi-generational work environment solutions Employee Resource Group/Affinity Group development Team effectiveness, individual coaching that grows leaders Diversity and inclusion consulting that drives innovation and business results JBC provides Diversity, Leadership, and Innovation customized solutions in the following areas: Coaching Content and Thought Leadership Speaking Engagements Consulting Assessment Training About Jennifer Brown & JBC Consulting