Ernst & Young IT Advisory

EY Overview EY Tax 22,000 Professionals TAS 9,000 Professionals Assurance 80,000 Advisory 30,000 Professionals EY is organized first by geography (5 areas/32 sub-areas), then by service line EY’s Advisory service line is rapidly evolving in response to changing market demands

EY’s service lines and sub-service lines Performance Improvement (PI) Tax TAS Business Tax Services (BTS) Lead Advisory Advisory Assurance Audit and Accounting Services Fraud Investigation & Dispute Services (FIDS) Risk IT Risk and Assurance (ITRA) Human Capital (HC) Indirect Tax International Tax Services (ITS) Transaction Tax (TT) Restructuring Transaction Integration Transaction Support Valuation and Business Modeling

Our market positioning $150 billion market Growing 8-10% annually We want to position ourselves to take a greater market share than today Systems integration and outsourcing Corporate strategy EY Advisory Services Improving and sustaining business performance

People and organization What we do Risk transformation Protect the business Finance & Performance Mgmt Internal audit Improve performance Sustained, measurable results Supply Chain & Operations Internal controls IT assurance Enable Change Customer We offer a diverse range of capabilities to help you protect your business, improve its performance and enable change across your organization. When it comes to protecting your business, we can help you achieve a highly functioning, integrated risk and controls environment. Our skills and experiences can help connect multiple risk functions to decrease complexity and cost while improving protection and performance. Additionally, we bring deep competencies in key processes such as finance, supply chain and the customer function to help you improve business performance and effectiveness. Whether your goal is to better protect the business, improve its performance – or both – change will be created within the organization. We can provide the critical support needed to drive that change and sustain improved performance. Now let’s drill down and discuss, in a little more detail, our capabilities and how they can help you protect your business, improve its performance and enable change. Enable change IT advisory People and organization Strategic direction Program management Our business performance capabilities help you protect your business, improve your performance and enable change. Jan10B

Client-side program advisory 16 April 2017 Scope of IT Advisory: At the highest level, IT Advisory has 3 primary activities in support of Advisory and our clients. 1 IT Transformation Application Advisory 2 Client-side program advisory 3 We provide CIO facing services designed to enable the effectiveness and the IT organization including IT transformation where required. Example services include: IT strategy IT architecture Engineering process IT organization Application and Infrastructure portfolio analysis and rationalization Sourcing Green IT Business Process Outsourcing Advisory We provide technology support to Advisory Risk and PI, examples: Finance transformations requiring technology support in the implementation of BI tools (i.e Hyperion, Business Objects) Financial services industry transformations where we provide support through the implementation of industry packages such as GuideWire (insurance claims processing) Support to other industry or competency driven packages as agreed In this role we provide clients who, in support of other advisory services, are looking for help in implementing specific application sets from vendors such as SAP or Oracle We help clients in managing their third party vendors, in understanding how to structure and manage these programs, and in performing client retained responsibilities We do not, however contract for or provide implementation services for the projects Weakness: Lack of deep IT operational competencies/ability to implement technology based solutions Weakness: Limitations of global reach of services/inconsistent depth of skills globally Talk to generic client examples IT Transformation EY is very well positioned in this space. Most of the major IT services providers, such as IBM, Accenture, EDS, etc., are not viewed as independent by the customer and therefore are not allowed to participate in these offerings. Consequently this is both a much needed offering for our clients and one in which we experience reduced market competition. Implementation Services Generally these packages will be implemented through configuration settings (versus programming) and require only minimal integration with clients existing legacy systems. These services are expected to be sold as part of a broader Advisory transformation and not on a stand – alone basis. Additionally, we do not plan to perform full scope implementation of the core modules from SAP, Oracle, or JD Edwards as these are highly commoditized services today which do not fit our business model. Client-side Program Advisory We do not wish to take full program responsibility however, so the clients delivery partners should in these cases continue to contract directly back to the client. In a typical programme structure of this type EY would support the client in overall programme management, high level design, business process design, support to detailed design, and support to acceptance testing. The client’s delivery partner would continue to have responsibility for overall detailed design, configuration and coding, integration, and systems testing. These programmes are inherently risky by nature so all programmes of this type will receive extra scrutiny regarding the programme structure and our contracting process.