1 MID-FLORIDA CFS and CFPS Unit C hange-Of-Address F orms P rocessing S ystem C omputerized F orwarding S ystem

2 Determine Complement Impact for CFS Unit LDC-49 Volume and Workhour Staffing Analysis DAR Analysis Period CFS LDC-49 Complement History »Bottom-line Annual Workhour Savings = 87,300 hrs

3 Complement Impact for CFS Unit LDC-49 Volume and Workhour Staffing Analysis –Modeled For Post-PARS CFS Operations –Utilize Demonstrated Unit Productivities –Projected Average CFS Volumes per Day –Input PLAN Leave Percentages

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5 DAR Analysis Period Data Generated from the: – 2000 Rate Case Mail Flow Model – 2000 CFS Requirements Call, 2000Q Q3 – 1999 PriceWaterhouse Coopers UAA Vol. – Growth Forecasts, from USPS 2000Q Q2 Economic Data, out to FY2012 – NCSC 3yr Database, one year average Impact volumes and Complement based on FY00/01

6 CFS LDC-49 Complement History Complement Baseline – Total Clerks: *Includes FTR 71, PTF 2, TE 2, Casuals 9 84 = Baseline Average AP Complement 25 = Post-PARS Complement 59 = FTE Reduction for Impact Statement

7 Annual Workhour Savings - DAR DAR Identified Workhour Reduction – 87,300 hours LDC-49 The Workhour Reductions will come from the Impact Statement Complement Reductions: * Over-Time rate = < 6% * Casuals reduced (9)= 0 remaining * TEs reduced (2) = 0 remaining * PTFs reduced (2) = 0 remaining *FTRs excessed out of section = 46

8 CFS Arrival Profiles RTS and COA Carrier Identified – 327 Inbound Dock CT 19:35 Mail Prep = 21:35 – ORL Inbound Dock CT 23:30 Mail Prep = 01:30 A B C D E COA Intercept, Originating – 327 OGP CET 23:20, CT = 00:20 – ORL OGP CT = 00:40, MFL Arv = 01:50

9 CFS Arrival Profiles, continued. COA Intercept, Destinating – 327 AADC, Committed CT = 04:15 – ORL AADC, Committed CT = 04:00 – Mid-FL HASP, CT = 15:00 – ORL DDCs, CT = 08:00 (pending) F G H I

10 Arrival Profiles RTS/Identified - COA Intercept 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 A Oper Plan C.T. BCDE I GHF A CollectionsB -328 CollectionsC - 329/347 CollectionsD OGPE - ORL OGPF AADCG - ORL AADCH HASP I - ORL DDC

11 CFS COA Arrival Profiles Percentage of COA's Per Truck Arrival Time 14:30 PM 16:30 PM 19:30 PM 21:30 PM 22:30 PM 23:30 PM 1.4% 9.0% 28.0% 24.1% 19.2% 18.3% COA (3575) Percentage of Old and New Forms Central Florida District By 3-Digit Zip Code Black Red Black Red 20%80%32716%84% 32817%83% 32923%77% 34723%77%

12 SCF-327 = 72 Total Zones PARS Activation Order

13 SCF-328 = 50 Total Zones PARS Activation Order

14 SCF-329 = 53 Total Zones PARS Activation Order

15 SCF-347 = 41 Total Zones PARS Activation Order

16 Scanning, KFP and 3982 Labels Scanning of Change of Address Forms – Change of Address (COA) – 3575S - Spanish Version of COA – 3575WWW - Internet COA – 3575Z - Employee Generated COA – Forwarding Order Change Notice Tray and Stage scanned COA forms – Maintain for 30 days, Shred >30 days

17 Scanning, KFP and 3982 Labels Key-From-Paper Volumes – 3575s/3546 Rejects or Damaged Forms – COA Forms requiring Special Security – Letters Written to Postmasters – Non-Standard Forms – Time Constraints *Maintain hardcopies archives for 18 months for all Letters/Non-Standard Forms

18 Scanning, KFP and 3982 Labels 3982 Label Printing – FCS Server Data, NCSC Archive auto-download – Created Print Groups by 5-digit – Multiple Workstations Can Assign Different Groups on Each – Print Groups Generated by Dispatch CT Can be More Than Once per Day, New Only – Labels are Sorted by Zone, then CR ID – Print Success “Flag” set by Clerk Reprint bad label set

Label Generation »3982 ZONE HEADER LABEL DETAILS –Each Zone Begins with a Zone Header Label Date Printed Zone POSTNET of Postmaster ZIP+4

Label Generation Labels are Printed in Carrier Route ID Order Labels without a Carrier Route ID are Printed Last Each Zone Ends with a Zone End Label

21 CFS Carrier Unit Dispatches – ORL Outbound Dock CT 329 = 01:25 347* = 02:15 * = 03:30, & AOs 328* = 04:35 * = 05:55, MOWU – 327 AOs Outbound Dock CT B/C = 05:00 A = 06:25 Earliest, 07:30 Last 3982 Labels and No-Record Volumes

22 CFS Carrier Unit Dispatches Dispatch Verification –Zone case setup for Last Pull Dispatch –“Hot Case” Dispatch Card utilization –Can Dispatch any new records on later available Transportation 3982 Labels and No-Record Volumes Contingency Plan –COARS Timeframe Query for non-receipt of new COA Information

23 CFPS Scanning Contingencies Scanner Failure –KFP remaining current day COAs –Contact nearest CFPS unit if problem is long term Coordinate with MP Transportation –Contact REC, notify for Image Plan change –Contingency Network for other FL sites –24 Hour Warranty for Contractor CM

24 CFPS/CFS Operating Plan CFS Operations –12:30 CFS Crew FFT volume processing Lead Clerk, scans/KFP available volume –21:00 CFS Crew Completes FFT volumes Preps Incoming, COA forms, EXFC intercept Scanning/OSW/KFP/3982 print crew Finalizes CIOSS Forwards rejects – CIOSS Operations 09:00am - 01:00 am

25 CFS EAS Staffing Manager and 3 SDOs = 7 days/24 hours CFS / CFPS / CIOSS OPERATIONS

26 CFS Training COARS access – CFS Mgr, SDOs, Consumer Affairs, Del Ops (COPI access only for CFS Mgr/SDOs) FCS Operations – CFS Mgr, SDOs, 204Bs Scanning / KFP / 3982 Printing – T-2 Lead Clerk, all T-1 CFS Clerks CIOSS Operations – All CFS Clerks, Mailflow Recognition

27 CFS/CFPS PM Window CFS Operations –12: :30am CFPS Operations – 15: :30am CIOSS Operations – 9: :00am Maintenance PM Routes –FCS database = 5:30 - 9:00am, coord. REC –FFTs & Custodial = 5: :30

28 Equipment Action Items New Equipment – COA Server, KFP Workstation, B&H Scanner Redirected Equipment – NM Terminals dedicated to 3982 label printing Equipment for Excess – Mechanized Terminals (13) & Spare Parts – 3547 PC & Printer – NM Terminals (in excess of needs or 3982 label printing SOP change)

29 Equipment Phase-out Plan Install: FCS, KFP, Scanner, 1 CIOSS Reduce To: 6 Mech. Terminals Excess: 7 Mech. Terminals

30 Install: #2 CIOSS Excess: Last 6 Mech. Terminals

31 CONTACT LIST - Names & Numbers Mail Processing –Tour MDOs –Automation SDO (tours 1-2-3) Tampa REC ( or 2801) –Tour SREOs (Larry Osalkowski, Matt Larson, and Jeremy Woosley) –Maintenance ET ( ) NCSC Memphis TN –Maintenance ET

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