2. DOCKMEN TRAINING LINC LOGISTICS INSIGHTS CORPORATION

3. GENERAL INFORMATION Start Time –Your start time is at the top of your time card, this is the time you bid on and are expected to be here Early Starts –Early Starts are permitted only by a Supervisor PRIOR to your coming in early. If you start early, you must have your timecard signed by the Supervisor who authorized you to start working early. IT IS YOUR RESPONSIBILITY TO HAVE YOUR CARD SIGNED THAT DAY. Lunch/Breaks –Your 1/2 hour lunch should be taken between the 4th and 6th hour worked when possible –You must punch in and out if your leave the facility. –You are allowed two 15 min breaks, you must notify your supervisor when your going on break

4. AT THE START OF EACH DAY: –Punch in –Begin your Daily Dockman Report by completing your name,date,social security #, forklift #, and your time in. –Complete a pre-trip forklift inspection and record onto your Daily Dockman Report in the box provided. –Report to your Dock Supervisor to receive your work assignment.

5. CROSS DOCK - INBOUND FREIGHT Upon receiving your load to break from your Supervisor; –The Dock Supervisor will sign out the load to you and log the details onto the Load Priority Worksheet –Do a visual inspection of your inbound trailer to check for any visual damage that may have occurred during transit If any damage has occured, advise your Supervisor, have a picture taken, and complete an OS&D Exception Report –Release the chains, verify that the trailer number on the citadel screen matches the Outbound Routing Sheets and your Unload List

6. CROSS DOCK - FREIGHT VERIFICATION When possible, Work freight off the inbound trailer Verify freight against the Outbound Routing Sheet/Packing Slip by checking off or by placing a circle around the quantity. –To show verification of each part number, you must document the # of ctns x the standard pack qty for each part on the Outbound Routing Sheet/Packing Slip Master labels - if your shipment has a master label, you must place a Y in the M/L column on your Outbound Routing Sheet, if no M/L, place a n in the column. –A Master Label is where a supplier will list several different part #s and the total quantities of each onto 1 label. If you have a shipment with a master label you still must verify the quantities from the M/L to your Outbound Routing Sheet. Verify that the proper AIAG labels are being used by the supplier, if not, raise a NCN/Supplier Discrepancy against the supplier. (see Supervisor) If any discrepancies are noted (over, short or damaged) see OS&D procedures.

7. CROSS DOCK - UNLOADING/LOADING FREIGHT Upon completion of the freight verification process; –Scan the shipment you verified off of the inbound trailer –The citadel will show you where to load your outbound freight and what door to load it in –Proceed to the outbound trailer to load your freight out –Scan your shipment onto the outbound trailer, document the outbound trailer #, number of pallets, and Dockman ID# number in the space provided on the Outbound Routing Sheet –Load freight onto the trailer –If your Outbound Routing Sheet will not scan; Document sid#, shipper, dest., bill date, pcs., weight, and Dockman ID onto the Trailer Load Report hanging in the door of your outbound trailer –Place the Outbound Routing Sheet/Packing Slip in the cubby hole or space provided for that door.

8. CROSS DOCK - DOCKING FREIGHT If there is no outbound trailer set up for your outbound freight, or if you have a small shipment, you may have to place your shipment on the dock – Dock your freight as close to its future outbound loading destination as possible, or place the shipment on the appropriate rack –Scan the shipment to the Dock using the Dock scanner and scan to DD851 –Write where you docked the shipment on the Outbound Routing Sheet in the body of the bill and circle –Place the Outbound Routing Sheet/Packing Slip in the proper docked bill box located outside the dock shack

9. CROSS DOCK - LOADING DOCKED FREIGHT When loading a shipment that was docked, you must complete the following; –Select the Outbound Routing Sheet/Packing Slip for the docked freight from the Docked Bill Box located by the dock shack –Locate the selected shipment on the dock in the area specified on the Outbound Routing Sheet/Packing Slip –Re-Verify the part #s and quantities –Scan the shipment off the dock, using the dock scanner –Proceed to the appropriate Outbound loading trailer –Scan and manifest the shipment as usual

10. OS&D - OVERAGES, SHORTAGES OR DAMAGED MATERIAL –If any discrepancy is noted during any verification process you must complete the following; –Overages and Shortages Note the quantity you actually received onto you Outbound Routing Sheet/Packing slip Complete an OS&D Exception report –Notify your supervisor of the discrepancy and have them verify your OS&D, and complete the remaining sections on your OS&D Exception Report. –Make a copy of your Outbound Routing Sheet/Packing Slip and the Exception Report, attach the copy of the Exception report to your Outbound Routing Sheet/Packing Slip that you will use to load the freight you have with (this only applies when you have an overage, damaged or partial shortage). Take the original OS&D Exception Report, the copies of your Outbound Routing Sheet/Packing Slip and attach them and turn them in to the Office Traffic Supervisor for further action. –Damaged or Possible damaged material If any part of your shipment has been damaged or appears to have possible damage to the container or the freight proceed with the following; –Notify your Supervisor immediately and complete an OS&D Exception Report as you would for overages and shortages

11. NON-CONFORMING PRODUCT –Any NCP must be tagged with a Non-Conforming/Free Astray Form (filled out completely) and placed in the NCP area on the dock. A copy of the NCP/Free Astray Form must also be brought to the office and placed on the NCP Board to notify the office staff. The office will determine the disposition of the material, and notify the dock as to where and when to load it outbound. Any of the following may be considered Non-Conforming Product; Mis-Labeled freight that the plant refuses to take and has to be returned to the supplier A shipment that was shipped in error to the wrong location, returned to us Rejected material (damaged, CMR, obsolete, etc...) Freight picked up in error by a driver Freight sent to us in error by a foreign carrier/supplier –Notify your supervisor for all NCP

12. CROSS DOCK - RETURNABLE CONTAINERS –Container loads that are ready to be broken are located in a basket by the dock shack marked Container Loads, if you are unsure of which on to break first, see your supervisor –Verify the trailer # on the bills to the actual trailer number stamped inside the trailer –Unload the containers and verify the type and quantity against the container pick sheets If you do not have discrepancies, proceed to load or stage the containers to the route number specified on the pick sheet If discrepancies are found, correct the pick sheet to show the actual quantity received, and raise a Non-Conformance against the origin CMC. If a shipment is all short, give the pick sheet to the Container Supervisor so he/she can correct the system and notify the CMC –As the Container Picks are loaded, write the outbound trailer number on each Pick Sheet, and place the pick in the cubby hole located outside the trailer door When you place your picks in the cubby hole, verify that the Trailer Load Report manifest hanging in that door has the correct trailer# and route # documented

13. CROSS DOCK - RETURNABLE CONTAINERS (continued) When all of the picks have been loaded and the outbound is completed for each route, check the NCP area to ensure that there is no freight to be returned to the supplier that needs to be loaded out on that route –If you are loading NCP onto your outbound collection route, a copy of the NCP/Free Astray form must be completed with what outbound trailer number your loading the material on, and place a copy of the form with your Container Picks for the driver to have signed when delivered. Pull the Trailer Load Report and the Pick sheets, verify trailer # and that the Picks have been loaded on the correct route Forward the paperwork to the office for processing

14. AT THE END OF EACH DAY –At the end of your shift, Check with your Supervisor before you leave –Perform a post-trip inspection of your forklift and document on your Daily Worksheet –Place your completed Daily Dockman Worksheet in the box provided in the dock shack –Punch out

15. DOCKMAN TRAINING - ACCEPATNCE NOTE If any part of this training packet and training program is not clear, then the dockman is asked to discuss it with his/her manager. It is the Dockmans responsibility to follow the processes. I confirm that I fully understand my responsibilities as defined in this training program. Signed: Date: Print Name: Trainer: