© 2009 IBM Corporation IBM Information Protection Services – fastprotect online Providing managed, continuous backup and fast data recovery for desktops and laptops October 2009 Karin Beaty Offering Manager IBM Business Continuity & Resiliency Services

© 2009 IBM Corporation 2 Today’s Business Environment  Unprecedented rates of data growth amplify the risk of theft and loss of data residing on desktops and laptops.  Business and regulatory requirements challenge stretched IT resources.  More than 1/3 of organizations do not encrypt any of their laptops or other mobile devices*  More than 50% of organizations spend between 6 – 18 hours maintaining each client access device annually* *Enterprise Strategy Group August 2009

© 2009 IBM Corporation 3 Laptop and desktop data is vulnerable to loss, theft and corruption. When “mobile” data is not consistently, reliably protected, the consequences can be high.  Mobile employees rendered unproductive and unable to meet business goals  Loss of significant potential business revenue  Already overburdened IT staff spends additional time, money and resources on recovering lost data  Threat of expensive fines for noncompliance with regulatory requirements

© 2009 IBM Corporation 4 Inconsistent or unreliable backup solutions leave data at risk. In-house data backup scenario  Up-front capital investment in hardware, software and networking  Around-the-clock onsite maintenance  Dedicated support for data recovery  In-house IT staff to manage consistent and effective backups Mobile workforce data backup scenario  Reduced quality and frequency of backups  Limited theft and loss prevention  Backups on media such as Universal Serial Bus (USB) drives leave data exposed

© 2009 IBM Corporation 5 IBM offers an affordable, cloud-based backup and recovery service for desktops and laptops. IBM Information Protection Services – fastprotect online leverages cloud computing technology to help provide: Continuous backups, including local copy “Set and forget” process Scalable pricing Simplified data restoration

© 2009 IBM Corporation 6 fastprotect online offers competitive features and functionality. Our service uses robust, file-based IBM Tivoli® software to help provide near real-time, truly continuous data protection, with:  Automatic, user-transparent backup as soon as files are saved, with the option of scheduled backups for and calendar files.  File backup to local cache, for standalone protection even when users are offline.  Security-rich, advanced encrypted data transfer and storage at an IBM-hosted data center, where your data is continually managed and monitored.  Point-in-time restoration, with multiple versions of files retained.  Strong reporting capabilities to monitor users’ data backup activities. IBM Information Protection Services – fastprotect online Laptops and desktops IBM or IBM Business Partner Data Center

© 2009 IBM Corporation 7 Users can easily, quickly deploy our fastprotect online solution. What is Critical Folders and Files Applications For continuous protection, specify the folders that contain critical information and the applications you use most frequently. The files in these folders and applications are backed up automatically when you save your changes. The defaults for your system are listed. Click Details to add more folders and applications or click Next to accept the defaults. 49 folders and files Lotus Word Pro, Microsoft Excel, Microsoft Word, Quick Time Player Application Details Welcome What is Critical Protection Remote Storage Initial Backup Summary Help BackNextFinishCancel

© 2009 IBM Corporation 8  Pick frequency from “How Often” drop down.  Choose time  Click “OK” Users can easily schedule backups.

© 2009 IBM Corporation  Click on the ‘Restore” icon

© 2009 IBM Corporation

11 Our service is designed to be simple, intuitive and easily managed by users. fastprotect online features a user-centric interface with built-in features to facilitate ease of use and management.  Users can recover files immediately from local cache or from remote data center.  Flexible options help manage backups, from versioning to file compression and encryption.  Initial backups can be paused and resumed as necessary for added convenience.  Backup support for both open and locked files helps save time and enhance productivity.

© 2009 IBM Corporation 12 Implementing this service can help enhance staff productivity and reduce operational costs. Our fastprotect online service can help:  Support you in managing regulatory and compliance requirements.  Enable business continuity.  Provide end-to-end, reliable and consistent data protection at an affordable price when combined with an onsite or offsite server-based solution.  Boost user productivity.  Reduce IT staff burden with seamless support.  Reduce operational costs and complexity.

© 2009 IBM Corporation 13 Why IBM? You can rely on IBM and our 1,600-plus business continuity professionals to help safeguard your most critical data. We can provide:  Experience and resources.  Comprehensive data protection and restoration services.  Leadership in innovation.

© 2009 IBM Corporation 14 Trademarks and notes IBM Corporation 2009  IBM, the IBM logo, ibm.com, Express and Tivoli are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with the appropriate symbol (® or ™), these symbols indicate US registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at and trademark information  Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under “Special attributions” at:  Other company, product and service names may be trademarks or service marks of others.  References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. BUP03025-USEN-01