(303) Computer Automation Systems, Inc. © 2010 All rights reserved Computer Automation Systems, Inc.

(303) TOXICALL® 4.7 Release zNew License Model zNew Case Workflow Enhancements zNew Higher Ground Call Recorder Integration zRollout Beginning December 2010 Computer Automation Systems, Inc. © 2010 All rights reserved

(303) TOXICALL® License Model zCentralized Network License yNo longer requires individual workstation licenses yIndividual workstations are licensed directly from the network server yNo third-party software used. Designed directly into TOXICALL® zFail over mode in case of Network Server unavailability zWorkstations continue to operate on a grace period without network database connectivity Computer Automation Systems, Inc. © 2010 All rights reserved

(303) License Screen Computer Automation Systems, Inc. © 2010 All rights reserved

(303) Case Workflow Enhancements zQuick Search Toolbar zEasily Assign Cases zRecent Cases Window Computer Automation Systems, Inc. © 2010 All rights reserved zSpace added between Save icons to help reduce inadvertent clicks Space Added Version Number, Login Name, Workstation Name, Center

(303) Quick Search Buttons Computer Automation Systems, Inc. © 2010 All rights reserved Configurable toolbar allows quick access to frequently used searches

(303) Quick Search Configuration Computer Automation Systems, Inc. © 2010 All rights reserved Create multiple toolbars available throughout your center. Select Search Criteria, short name, and detailed tooltip popup name.

(303) Assign Multiple Cases from Search Window Computer Automation Systems, Inc. © 2010 All rights reserved Right-click menu option to assign multiple cases to a specialist

(303) Phone Searches Are Easier zFormatting in the phone number field is ignored when searching. Computer Automation Systems, Inc. © 2010 All rights reserved

(303) Recent Cases Window Computer Automation Systems, Inc. © 2010 All rights reserved Name search evaluates Caller and Patient name zNew Search Window for specialists managing cases

(303) Search Caller/Patient z1 st Case on the list, Patient and Caller Names: Gray David z2 nd Case on the list, Patient Name: Julie Gray z3 rd Case on the list, Caller Name: Jane Gray Computer Automation Systems, Inc. © 2010 All rights reserved Name search evaluates Caller and Patient name

(303) Search By Substance 1 Computer Automation Systems, Inc. © 2010 All rights reserved Verbatim and Product Description are now searchable

(303) Click to Dial from a Case Computer Automation Systems, Inc. © 2010 All rights reserved New Click to Dial options

(303) Click to Dial from a Case Computer Automation Systems, Inc. © 2010 All rights reserved

(303) Updated Higher Ground Integration zCaller ID Information transferred into New Case or Recent Cases window zPush case information to Call Recordings yAllows use of advanced searching capabilities in HG call recorder and display in HG’s Instant Retrieval zNew HG Playback Controls using Instant Retrieval yControl speed, pitch, see visual representation of the call, etc. Computer Automation Systems, Inc. © 2010 All rights reserved

(303) Call Recorder Configuration Computer Automation Systems, Inc. © 2010 All rights reserved TOXICALL® data can be pushed to the call recordings

(303) Higher Ground Instant Retrieval Playback Computer Automation Systems, Inc. © 2010 All rights reserved Case Information Pushed from TOXICALL® Advanced Playback Controls

(303) Call Manager View in Search Window Computer Automation Systems, Inc. © 2010 All rights reserved Inbound/Outbound Call and call duration displayed Species and Patient/Caller Names displayed Outcome, Initial/Final HCF, Initial/Current SPI

(303) Limit who is allowed to unlock cases yBefore unlocking a case ensure the data has been retrieved from the locking workstation or that the workstation’s local database is permanently unavailable Computer Automation Systems, Inc. © 2010 All rights reserved

(303) SPI Unlock Cases Permission Computer Automation Systems, Inc. © 2010 All rights reserved New SPI Right to Assign Unlock Cases New SPI Permission to Assign Unlock Cases

(303) Additions/Changes zCalendar Issue is resolved yNo longer affected by updates to Microsoft Office Computer Automation Systems, Inc. © 2010 All rights reserved zSearch Window yInvalid search criteria no longer marks network database as unavailable zInactive Health Care Facilities yNo longer display in HCF Lookup window zOther Various Bug Fixes

(303) Additional Support Efforts zNew Support Tracking System in place with Incident Numbers yIntegrated with our defect reporting system zExpansion to the discussion threads zEvaluating new software documentation tools zToll-free support number: (877) Computer Automation Systems, Inc. © 2010 All rights reserved

(303) Next Projects zPoisindex 2.0 Integration zTOXICALL® System and User Settings Enhancements zAutomate Generic Code Updates zLicensing Automation zEvaluation of new NPDS Edits Computer Automation Systems, Inc. © 2010 All rights reserved

(303) Additional Efforts zAAPCC/NPDS Changes yGeneric Codes updates yNew NPDS Edits recently released to CAS zCAS Needs lead-time for Implementation Computer Automation Systems, Inc. © 2010 All rights reserved