Universität Essen Jean-François RAFFESTIN Regional Vice-President Business Development Polycom EMEA Polycom Office, the integrated conferencing future

Universität Essen Polycom in short Rich-media communication business #1 in Group Video Endpoints 63% Wainhouse Research – Q #1 in Network Systems 52% Frost & Sullivan – 1H 2001 #1 in Audioconf. Endpoints 76% Frost & Sullivan $386M revenues in 2001, no debt, cash in the bank 1200 employees, 450 Engineers 350 patents issued / pending, $60M R&D in 2001 Worldwide company

Universität Essen Videocommunication … A necessity –Today’s communications have to be quick –Technology is available –Can’t refuse to add visual dimension ! For everyone –Products are affordable ! –No exclusion !

Universität Essen Users need … Appropriation –PC, cell phones, cars… Proximity –all your data is in your PC, all tools on your desk, your desk follow you ! Timeliness –need to meet, can’t physically … is a meeting room system the solution ?

Universität Essen Videocommunication, for Polycom It’s personal it’s now It’s IP on my desk !

Universität Essen Think of it twice ! $20k group system in a room, need to book, need to go there, can’t use if room occupied … You restrain videocommunication same cost, bring ISDN line in gateway, install ViaVideo’s, add 8-port passive hub You facilitate videocommunication gateway

Universität Essen

Increasingly complex environment ISDN PSTN IP Me You GSM FrameRelayATM T.120

Universität Essen What is « the Polycom Office ™ » ? For us, internally, its a guide ! For you, it’s our value proposition : Offer the end-user the maximum flexibility and simpliest access to its tools, whilst shifting the increasing complexity to the back office

Universität Essen The Polycom “front” Office ™ One-dial ISDN Web Office TM videomail

Universität Essen The Polycom “front” Office ™ One-dial ISDN Web Office TM videomail

Universität Essen The Polycom “front” Office ™ Appliances made our success ! Affordable Easy to use Easy to install Extremely reliable

Universität Essen The Polycom “front” Office ™ Telephony Features Call Forwarding to Voic Extension: –Busy, No Answer, Unconditional Hunt Groups –Join or Leave Hunt Group from the Endpoint, enabling Video Call Center Capability 1-button dial –ISDN/IP, ctry codes, PABX/Gtw prefix, congestion, cost … –just choose a name from Global Directory !

Universität Essen The Polycom “front” Office ™ Ad-hoc multipoint conferencing Alain Tatiana Britt Michael Conference

Universität Essen The Polycom “front” Office™ WebOffice™ integration Audio & Video Initiated / terminated by owner –Generates dial in number –Displayed to all guests –Number also displayed in toolbar Mixed media –Guests may connect with any combination

Universität Essen Working together to deliver what customers want : The Polycom “back” Office ™ Ease of Use, IT friendly Reliability, Scalable Manageability Access Anytime Anywhere Fully integrated Leverages their network Simplified management System Management Conference Management Call Control Network Infrastructure System Management Conference Management Call Control Network Infrastructure WebCommander™ Directory Services PathNavigator Global Management System™ Global Management System™ MGC-100™ MCU, Gateway, VoicePLus Polycom Accelerated Communication Architecture

Universität Essen Nugode Aabhar Sogal Dhaniawad Shukran A Dank Diolch Yn Fawr Thank You Grazie Merci Blagodaria Mafgarna Diarama Gracias Dank u wel Tlho’ Dank Ye Vell Obrigado Todah Danke

Universität Essen