Understand the concepts of equality, diversity and rights in relation to health and social care It is really important in this learning outcome that you can use the correct vocabulary in your work.

Understand the concepts of equality, diversity and rights in relation to health and social care Learning Outcome - The learner will: Assessment Criteria - The learner can: Merit in addition to the pass criteria the learner can: Distinction in addition to the pass and merit criteria the learner can: Understand concepts of equality, diversity and rights in relation to health and social care 1P Explain the concepts of equality, diversity and rights in relation to health and social care 1M Describe how practitioners should apply values of care in a health or social care service 1D Analyse the benefits of understanding diversity in relation to health and social care

What is Diversity? Diversity is: People being different People thinking different things People looking different to the care worker People believing in different things People living a different life style choice People valuing different things in life

Fostering Diversity To be able to do this a care worker has to understand what diversity means We are not all the same; we do not all believe the same things or make the same life style choices. A care worker should learn to appreciate their service users, what ever their beliefs, choices or preferences. A care worker who values diversity will listen, and be fair to all people – what ever their own opinions

Diversity Belief Sexual Orientation Values Ethnicity Understand different religions and cultures Don’t let your own views prejudice your care of people who choose same sex partners Understand your values but respect a service users values – they may be different Make sure there are no barriers to care Make sure there is equal access for service users and your care gives equal benefit to each of them, no matter what their culture.

Fostering Equality in Care Settings Meeting needs of ALL people Anti discrimination practice includes understanding policies and procedures One group of people are not given special treatment Barriers to care are taken away Care is given equally, not according to money, status or race People who are disabled are catered for Staff are trained to foster equality Anti discrimination practice Equal access for service users Equal benefit for service users Policies include: Recruitment Complaints Recording of information Confidentiality Providing Advocates Use of language Staff training Maintaining rights

Policies include: Recruitment Complaints Recording of information Confidentiality Providing Advocates Use of language Staff training Maintaining rights Remember you are writing For a primary trust – they Will be hiring people, wanting to Know about policies etc It is very important within the Primary Trust that managers understand the importance of equality. This applies to both service users and care workers. For example every care setting should have well written policies that describe how to apply equality to working life. When recruiting staff the manager should hire because of people’s experience and qualifications, not because they are a female. All complaints should be taken seriously, even if they seem silly or from a service user that is always complaining about little things. This will make the service users feel valued and will promote equality. If a service user needs an advocate the manager should find one that is suitable and is trained to do a good job. All care workers should be trained to understand equality – this may include what language to use in which situations…….

Health and social care settings Domiciliary care Hospice Nursing Care Residential care Hospitals Nurseries Day Care Centres

Social, cultural and economic diversity faith gender Sexuality age Family structure Social class language Dress expertise food Music The arts education employment

Understand different religions and cultures Don’t let your own views prejudice your care of people who choose same sex partners Understand your values but respect a service users values – they may be different Make sure there are no barriers to care Make sure there is equal access for service users and your care gives equal benefit to each of them, no matter what their culture. Diversity is an important issue in the area that the Primary Trust operates. There are many types of diversity – religion, culture and language are three examples. However people may also be diverse in their education, the food they like, what activities they would like to do and their family background. Care workers needs to appreciate these differences and make sure that they understand them. For example a care worker may have been brought up by a mother and a father. They should not show any prejudices to those that have been raised by two fathers or a single mother. There should be respect shown to those who have different sexual preferences, this includes those that work on the same team. The managers of the care settings in the Primary Trust should ensure that there are no barriers to care and that their care workers understand different religions and cultures. The care settings may like to have a small “library” of resources explaining each religion and culture that is found within the area. Training can be given to the care workers in make sure they recognise cultural differences such the need to fast, need to pray and the choice of meal.

What rights should we have? Students in 6th form Adults in Suffolk Adults in a care home

Responsibilities and how to show them. Right Responsibilities and how to show them. To be respected and treated as an individual To be treated equally and free from discrimination To be allowed privacy To be treated in a dignified way To be cared for in a manner that meets their needs T have access to information about themselves and confidentiality To have effective communication and use preferred methods of communication To be protected from danger and harm To have their preferences and choices taken account of.

Responsibilities and how to demonstrate the right To be respected and treated as an individual Respect others. Show an interest in the service user and value them as an individual To be treated equally and free from discrimination Accept others have a right to live differently; do not discriminate against others on the basis that their culture, lifestyle or identity is different. Ensure all service users have equal access to services To be allowed privacy Respect other people’s privacy. Ensure the door is closed when carrying out personal hygiene tasks To be treated in a dignified way Respect other people’s dignity. Treat service users with respect and promote self esteem To be cared for in a manner that meets their needs To understand other’s needs. Ensure that the needs of the service users is at the centre of all planning To have access to information about themselves and confidentiality To keep other people’s information confidential. Ensure service users are present at meetings and that their files and notes are secure. To have effective communication and use preferred methods of communication Use communication that does not offend or threaten. Ensure all service users shave the right communication aids and know how to use them. Use effective listening and clear communication, checking that they understand. To be protected from danger and harm Behave in a way that does not threaten or abuse the environment or physical/emotional safety of others. Ensure risk assessments have been done and keep service user’s property and valuables safe To have their preferences and choices taken account of. Understand the impact of choices made on other people. Give the service user as many options as possible (e.g. menu, time to get up, treatment) and give enough information. Ask about preferences.

Care Value Base Promote equality and diversity Maintain confidentiality Promote rights and responsibilities See additional power point for Application of care values.

Early Child Values with others Working Welfare of child paramount Keeping child safe Maintaining environment a healthy With families partnership Working in development Learning and children’s Supporting Valuing diversity opportunity Equality of confidentiality Anti discriminatory practice practioners Reflective

Inclusion Many foods are available to us from other cultures Benefits to diversity Other cultures give us different experiences in music and arts, e.g. Bob Marley, “Bolly wood” Phrases we use every day have origins in other cultures People learn new things from other cultures Many foods are available to us from other cultures We benefit from the contribution of other at work e.g. skills People feel respected and dignified Inclusion People are empowered and feel independent Equal access to services and participation in Anti discrimination practice is always followed

Anti- discriminatory practice empowerment participation access opportunity dignity respect equality inclusion Independence Anti- discriminatory practice Benefits of equality and diversity for service users

Scenario: Our local Primary Trust has asked you to look into improving equal opportunities in our health, social care and early years provision. Task Task 1: Write a report that explains the concepts of equality, diversity and rights in health and social care settings. This should include different types of resources that care organisations can use with their staff to help them understand these important issues. (P1) Task 2: One organisation is very worried about care values and how to apply them. Produce materials that will show what they are and how they can be applied in the organisation. You may like to produce scenarios or role play games with “model” answers. (M2) Task 3: The Primary trust wishes to consolidate the importance of equality, diversity and rights to the managers of their care settings. You should produce a report, or presentation, that will analyse the benefits of understanding these issues for both practitioners and service users. You must include examples of good practice to illustrate your analysis. (D2)