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Assembling a Student Tech Crew

Mary Klauk, Library Media Specialist

Assess needs Find quality candidates Secure increased computer & network rights

5 th largest district in MN. – NW Mpls. 22,000 students K elementary schools 4 junior high schools 3 high schools + 1 ALC

1,700 students teachers 6 counselors 60 ESPs* 15 Cooks, Custodians 5 Administrators * Educational Support Professional

Computers 700 Windows 7 35 Macs Projectors 90 mounted Multimedia Equipment Video & still cameras 40 Document Cameras Speakers Wireless Keyboards & Mice Printers Spaces with Technology Forum Room – Multimedia Equipment Auditorium – use & partially maintain

Library Media Specialist (LMS) Media ESP - 7 hours Tech ESP - 6 hours Tech Support Specialist from District – 8-10 hours/week & by phone HelpDesk 7AM-4PM Student Tech Crew

Started by Media Specialist Mike Buck Tech support – very limited 4 students – Homeroom & tech aides Set up & imaged computers Installed software Did extensive troubleshooting Misc.

1998 –.5 MGSH 2000 – 6-hour Tech ESP*, Mike Buck retired & I became – 2 Tech Support Specialists weekly & by phone 2003 – increased Tech ESP to 8 hours Student Tech Crew Continued * Educational Support Professional

Whatever is needed Whatever they are capable of doing & learning to do Whatever they have rights to do

Real-world experience Résumé-worthy role Letters of recommendation & job references from LMS, Tech ESP Comfortable learning environment Training from Tech, Tech ESP & LMS

Interaction with staff & students Increased responsibility Problem-solving opportunities Greater self-confidence Recognition Night

Media Center – customer-service oriented Increases size of staff During homeroom time – 25 minutes, 3x/week Tech Aide – 1 or 2 students, 1 hour/day Summer tech crew Students volunteer during August workshops Staff learns from students I learn from students!

Assembling a Student Tech Crew Admin Support

Process Start search in January 4 seniors (2013) 4 sophomores (2015) Work in pairs for 3 rd trimester

4 students 1 – Auditorium Tech 1 – Webmaster for Media Center page 1 – Video production 1- Engineering Classes – Robotics Club

Auditorium – Current Student Tech & Technical Director of Musical Webmaster – Web Design Class Video Production – Art of Film, Computer Art, AP Computer Science Engineering & Robotics – Club Advisor, AP Computer Science

References or in person Only Teachers – current (10 th ) & last year (9 th ) Yes/No Questions Optional Comments Check transcript Require an from student with tech interests

Do you characterize _______ (last trimester, 6th hour, Chemistry) as responsible, ethical, honest & trustworthy?

Do you think _______ can be trusted to keep passwords confidential?

Do you think _______ has the attitude & aptitude to learn & teach?

Is there anything else I should consider about this student before making the decision to invite them to join the Student Tech Crew?

Behave with the utmost integrity, honesty, respect – teachers report this Share technology “transgressions” Contribute to community Demonstrate being a life-long learner Help in class when tech needs arise Sign agreement & parents sign Use powers for good & not evil

Orientation Introductions to Media Staff & seniors Tour of Media Office & Head-end Room The “I know where you live” talk Take the “I will use my powers for good and not evil” oath

I teachers of the new Tech Crew members letting them know it’s OK to request tech support from these students. I the staff that new members have be brought into the fold & that the seniors will be orienting & training the sophomores.

Increased local rights Right click on desktop Download & install software Most staff cannot install software Add printers

Develop a system Have tasks ready when students arrive Visit labs to see if all is well

Connection the Media staff & students make