Safety Training for Managers & Supervisors Components / Tools - Applications Part 2 Disclaimer: These safety materials, resources and PowerPoint® presentations are not intended to replace your company's health and safety policies or to substitute for specific state and federal standards. We do not guarantee the absolute accuracy of the material contained within these resources. Please refer to applicable state and federal standards for regulatory compliance.

Seven Components/Tools Introducing Safety to Employees Hazard Recognition: Inspections & Audits Incident Investigation Effective Employee Communications Delivering Effective Training Job Safety Analysis Key Safety Procedures

Introduction to Safety Review of management commitment to safety / safety policy Responsibility Authority Accountability General safety rules / policies

Hazard Recognition / Incident Prevention Understanding what causes incidents At-risk behaviors Unsafe conditions Identifying hazards Scheduled inspections Audits / observations Employee reporting

Hazard Recognition / Incident Prevention Correcting hazards / incident prevention Positive reinforcement Employee feedback

Incident Investigation All incidents should be investigated The importance of near misses and first aid Methods and procedures The paperwork

Incident Investigation Take corrective actions Do not place blame Verify and audit corrective actions, as well as investigation procedure

Supervisor Tips An incident investigation does not mean you already know everything Determine the 5 W’s – Who, What, When, Where and Why Knowing what happened does not mean you know why it happened Identify root cause(s)

Manager Tips Don’t allow supervisors to be passive with the incident investigation process “Ask tough questions to supervisors to determine root causes of accidents” – Jay Hawkins, roundtable member Management review Communicate / review findings Quality control

Effective Employee Communications Listen, listen, listen Encourage employees to communicate Do not put down employee ideas, etc. Provide feedback Do not leave employee wondering Follow up on prior concerns

Supervisor Tips Stay informed and solve problems head-on Management one-on-one with supervisors 15-30 minutes weekly Supervisor one-on-one with crew 5-10 minutes weekly How often do you meet? Is it adequate?

Supervisor Tips Do you encourage employee feedback? Positive and constructive Do you mean what you say and follow up?

Training New employee training Specific to job tasks Required by OSHA Know the audience - delivery can and should vary Frequency determined by safety program, employee needs / task, OSHA requirements

Job Safety Analysis Understand what it is – a form of task analysis that identifies associated hazards and controls or safe procedures How to perform (the process) Involve employees doing the job Audit process

Supervisor Tips Complete the JSA in the field with your crew to engage their participation instead of using a form that has already been completed JSA should be reviewed and initialed by crew if the analysis is used the next day at the same location and nothing has changed

Key Safety Procedures Supervisor should have knowledge of specific key safety procedures and practices, and practices that apply in most industrial / construction environments Lockout / Tagout Electrical Safety Excavations Hot Work / Welding Chemical Safety

Effective Leadership Make the commitment to safety Demonstrate commitment - “Walk the talk” Be accountable for safety performance* Encourage / require others to accept responsibility for safety Create a culture that values safety *The obligation to accept duties and consequences

Effective Leadership Communicate expectations Communicate requirements Monitor program performance Develop action plans for improvement Take ownership of safety programs Management must communicate and demonstrate their personal commitment

Importance of Leadership Desired outcomes Hazard recognition and communication Accurate reporting of incidents Teamwork Effective planning Proper equipment and tools used

Importance of Leadership Desired outcomes Effective, proactive equipment inspections Higher productivity Fewer unplanned events Increased reporting and findings Higher employee retention

Leadership Results of weak leadership Hiding or non-reporting events / incidents Employee apathy Lower productivity Unsafe behaviors Poor safety attitudes Complacency Lower levels of loyalty Higher employee turnover rates

Supervisor Tips Do you follow through on your commitments? If you are not consistent, this may explain why your employees aren’t “If you let something slip one time, you’ve lost your culture” – Joseph Dorn, roundtable member If you allow shortcuts just once, you have compromised yourself and the health of others

Supervisor Tips How often do you go into the field? Is it frequently enough? Have you confirmed what your employees are telling you or submitting on their reports? Do you want your clients to see what you don’t know?

Quiz All Questions True or False Q: Hazard recognition / incident prevention includes understanding what causes incidents. A: True

Quiz All Questions True or False Q: All incidents should be investigated, including near misses and first aid-only injuries. A: True

Quiz All Questions True or False Q: Effective employee communication does not include listening. A: False

Quiz All Questions True or False Q: An effective training program will include new employee training. A: True

Quiz All Questions True or False Q: A job safety analysis identifies associated hazards and controls or safe procedures. A: True

Quiz All Questions True or False Q: Supervisors do not need knowledge of specific key safety procedures and practices. A: False

Quiz All Questions True or False Q: Effective leadership includes being accountable for safety performance. A: True

Lower Incidents No one gets hurt at work through LOWER* incidents *(Limiting Oilfield Workers' Exposures and Risks) Go to next presentation