1. Behaviour Based Safety (BBS): Increasing safety awareness,
discussion & analysis
Presenter: Michelle Leeper P.GSC

2. What is Behaviour Based Safety?
Behaviour based safety (BBS) creates a safety culture that helps to identify safe behaviour
For BBS to work, all levels of the company must work together
BBS looks at how three things interact to improve safety
Person
Work Environment
Behaviour
Behavior Based Safety

3. The Safety Triad Behavior Based Safety
Actively improve environment and workplace conditions
Acknowledge & motivate safe workers
Reduce at-risk behaviours
Three elements of the safety triad:
Environment
Persons
Behaviour
Behavior Based Safety

4. Principles of BBS Behavior Based Safety Behaviour causes accidents
Observe – measure – manage
Feedback is essential to improvement
Consequences motivate behaviour
Communication is the key
Participation creates ownership
Continuous improvement happens when we work together
Be proactive rather than reactive
Behavior Based Safety

5. Behaviour VS Attitude Behavior Based Safety Behaviour: what you do
Attitude: what you think, feel, or believe
A bad attitude may result in committing an unsafe act or failing to prevent an incident
Behavior Based Safety

6. Let’s Talk Barriers Behavior Based Safety Barriers to safe behavior:
Untrained or unskilled workers
Complacency
Personal choice
Culture
Ineffective management systems
Behavior Based Safety

7. Why At-Risk Behaviors? Behavior Based Safety Jobs get done faster
Perception that risk is low
“Nothing is going to happen to me” attitude
At-risk behavior is reinforced
Lack of awareness that behavior is risky
Behavior Based Safety

8. ABC Model Behavior Based Safety
One way to look at how changing your behavior can improve safety is the ABC Model:
A = Activator: triggers behavior
B = Behavior: what we do
C = Consequence: reinforcement or punishment
Behavior Based Safety

9. Attitude & Consequences
Your attitude (the activator) affects how you behave
Your behaviour has consequences
Consequences can either reinforce or deter a behavior
Positive reinforcement enforces safe behavior
Negative reinforcement deters unsafe behavior
Behavior Based Safety

10. Training Behavior Based Safety
BBS training attempts to reduce work-related injuries by creating a culture of safe behavior through
Observation
Feedback
Positive intervention
Behavior Based Safety

11. Building a BBS Program Behavior Based Safety
Four Key Components to BBS Programs
Correct behavior
Determine the safe way to do the job
Observation card
Observe and record unsafe behaviors
Feedback process
Deliver feedback immediately following an observation
Measurement tool
BBS is an ongoing process
Behavior Based Safety

12. Observation Process Behavior Based Safety Observe
Observe the job to make sure you understand what the worker is doing and provide necessary feedback
Understand
Communicate effectively; make sure the workers understand why their behavior is unsafe
Identify alternate behavior  
Coach the worker in the correct, safe behavior and allow change for safer way of getting the job done
Behavior Based Safety

13. Observation Process Behavior Based Safety Clarify commitment
Make it clear that workers are committed to doing the job safely through feedback and positive intervention
Obtain agreement
Workers must agree to change unsafe behavior to an alternate safe behavior
Observe to follow-up
Observe workers at a later date to make sure they are using the safe behavior; reinforce the safe behavior with positive feedback
Behavior Based Safety

14. Feedback Process Behavior Based Safety
Deliver feedback immediately following an observation:
Safe behavior observed
Feedback should acknowledge and reinforce it
Unsafe behavior observed
Identify cause of unsafe behavior
Explain why the behavior was unsafe
Offer an alternative safe behaviour
Behavior Based Safety

15. Measurement Tool Behavior Based Safety BBS must be an ongoing process
For BBS to work, everyone needs to be involved
Companies that see results from BBS
Keep up data entry
Use performance charts
Use observation reports
Set specific safety goals
Behavior Based Safety

16. Motivation or “buy in” Behavior Based Safety
Motivation built on a solid culture (buy in from leadership to workers)
Key motivational points include:
providing employees with the sense of “value”
recognizing employees for good work
fostering a sense of community
Behavior Based Safety

17. Positive Reinforcement
Getting what you want
Acknowledgement, recognition, better work assignments
Maintains or increases desired behavior
Gives discretionary effort (more than asked)
Behaviour occurs more frequently
Behavior Based Safety

18. Examples of BBS Tools Behavior Based Safety Many different types:
Online
Apps
Paper Cards
Pre packaged programs
Behavior Based Safety

19. Recognition and new goals
BBS in action!
Get Checklist
Complete Observation
Give Feedback
Turn In Checklist
Data is Analysed
Recognition and new goals
Behavior Based Safety

20. Behavior Based Safety

21. Behavior Based Safety

22. Behaviour Based Safety:
Increases efficiency
Increases productivity
Increases morale
Increases profitability

23. Questions?