1 pt A Collaborative Team Knowledge Management Solution Ben Gardner, Client Engagement Manager, Pfizer Informatics

We provide …… Business Analysis Internal Consultancy Information & Knowledge Management Data Consultancy Social Computing Collaboration solutions Disruptive technologies

The Enterprise 2.0 tool set Wiki Social bookmarking Blog GTD-ware Mash-up Social networking RSS Social Computing

But..... It’s all about conversations “It’s not about technology its about culture”

What is your problem? What is your problem What problem are you trying to solve?

Consolidating infrastructure is not a business problem

Too many silos /

Tags.pfizer.comNewsGator RSS SharePoint PfizerpediaOneNotePipeline Pilot Telephone Telephone PROJECT COLLABORATE Increase your team interactivity. Software available to use now

What is OneNote? “An easy-to-use note-taking and information- management program where you can capture ideas and information in electronic form. Insert files or Web content in full-colour, searchable format or as icons that you can click to access.” MicrosoftMicrosoft

Cached local copy Master copy in SharePoint Local copy synchronises to master copy every few minutes in background User works from locally cached copy of notebook Automatic online/offline synchronisation Multiple user synchronised simultaneously Multiple users synchronised to master copy in SharePoint SharePoint 2007 OnePoint = OneNote + SharePoint

OneNote ViewSharePoint View OneNote sections SharePoint document library Files in OneNote Files in SharePoint OneNote is a UI for a Document Library

What does OnePoint give the user? A user friendly interface for the team’s SharePoint document library Simplistic capture and sharing of information – Files, screen clipping, web content, etc Powerful and easy to use search – Desktop search Navigation is separated from location – Document stored in one location and linked to from many Capturing the thoughts and decisions of the team – Information never previously captured – Human readable file share Cultural change – Enhanced capacity to collaborate – Engendered a culture of openness On and Off line working – Elimination of C-drive and silo’s Performance Logically structured SharePoint collection

Feedback >70% Enhanced or strongly enhanced the way they work 60% of decision makers reported improvement in their access to decision making information ~45 minute time saving per week per user Significant reduction in the time and effort spent 'on boarding‘ team members Improved team cohesion and engagement Reduced number and size of s

> 600 users > 70 Notebooks 15 months from idea to full deployment Simplistic Return On Investment Expenditure Deployment 1 FTE$200K Return Productivity 2% Time saving per FTE $2.25M ROI$2.05M

DMS Pfizerpedia OneNote & SharePoint MS Office, BioBook, etc Individual Team Corporate External world Hierarchy of information Idea capture Unstructured Transient Project team centric Idea evaluation Transient information Current progress Structured format Living document Historic record of key events Static snapshots i.e. Stage gates Validated documentation

Integrating OnePoint into information hierarchy SharePoint 2007 One click publication to Pfizerpedia Provide online views of all notebooks Corporate Knowledge Team Knowledge Individual Knowledge DMSDMS Publish documents to validated systems

Summary OnePoint = OneNote SharePoint 2007 Intuitive and user friendly interface for SharePoint document library Synergies with current working practices to create a team’s collaboration space Team Knowledge Management solution Q: ‘What is the single most important thing that could be done to speed up drug discovery?’ - Sandwich Site Head to Research Project Leads A: ‘Give us OnePoint ’

User testimonials “ OnePoint has increased team engagement and cohesiveness ” “It’s liberating – my work is no longer dictated by the content of my inbox, but by scientific imperative! ” “Familiar Windows look and feel – it was so easy to learn ” “I love the flexibility of being able to work online or offline without needing to think about” “In 15 years this is the first thing that has actually made my job easier ” “Using OnePoint the whole project team were more informed ”

Acknowledgements Nuzrul Haque Pfizer R&Di Ben Gardner Pfizer R&Di meet Jessica Paul Driscoll Pfizer R&Di Simon Revell Pfizer R&Di

Wiki Web2.0Open SourceCommercial WikipediaMediaWikiMediaWiki*Confluence SocialText OneNote/SharePointOneNote/SharePoint* A Wiki is a website that allows the visitors themselves to easily add, remove, and otherwise edit and change available content. Wikis in Plain EnglishWikis in Plain English by

Social bookmarking Web2.0Open SourceCommercial Del.icio.usScuttleScuttle*ConnectBeamConnectBeam* DiigoCognez Ma.gnolia Social Bookmarking is a way for Internet users to store, organize, share and search bookmarks of web pages. A tag is a keyword or term associated with or assigned to a piece of information, thus describing the item and enabling keyword- based classification of information it is applied to. Social bookmarking in Plain EnglishSocial bookmarking in Plain English by

Blog Web2.0Open SourceCommercial BloggerDrupalDrupal*SharePointSharePoint* WordpressMovableType Vox A blog is a user-generated website where entries are made in journal style and displayed in a reverse chronological order.

GTD-ware Web2.0Open SourceCommercial BaseCampActiveCollabSharePointSharePoint* GoPlanTaskfreak WorkHack Getting Things Done, GTD-ware, is light weight web based project management software.

Mash-up Web2.0Open SourceCommercial Yahoo pipesKNIMEPipeline PilotPipeline Pilot* DapperTavernaInforsence OpenKapowEII tools (various) A mash-up is the recombination of multiple source of data to create to create a new entity

Social networking Web2.0Open SourceCommercial MySpaceVarious tools ????? Facebook LinkedIn Social networking services enable users to build online social networks for communities of people who share interests and activities or who are interested in exploring the interests and activities of others. Social networking in Plain EnglishSocial networking in Plain English by

RSS Web2.0Open SourceCommercial GoogleReader Too many to mention NewsGatorNewsGator* BloglinesAttensa FeedburnerOutlookOutlook/SharePointSharePoint RSS is a family of Web feed formats used to publish frequently updated content such as blog entries, news headlines or podcasts to a RSS reader. RSS in Plain EnglishRSS in Plain English by