In
Greetings from Brisbane
In
Facebook: Why?
Social Media: Why?
Statistics million on Facebook 20 million on Twitter Source: Facebook February 2012 Source: Semiocast, January million on LinkedIn Source: Umph, September million daily newspapers Source: Wikipedia, February 2012
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“Many of those institutions are so mismatched to the task at hand that most of them face a choice, at best, between radical restructure and outright collapse.” - Clay Shirky, New York University (NYU) as a Distinguished Writer in Residence at the Arthur L. Carter Journalism Institute,New York UniversityArthur L. Carter Journalism Institute December 2011
“People might not go to their council website to read news but they’re happy to sign up for Facebook and Twitter feeds that bring the news to them.” - Adrian Short, web developer
Facebook: Stats
Facebook: Why?
Facebook: Why?
Birmingham ,940 in 16km
Birmingham ,940 in 16km Exeter 83,520 in 16km
Birmingham ,940 in 16km Exeter 83,520 in 16km Rochdale 25,960 in 16km
Facebook: How?
pieces of strategy 44 7
1 Share the sweets
44 2 Who should use Facebook? People should
Twitter is not a golden bullet (but it is a bullet) inform communicate, listen so people can report problems to test the temperature for feedback to show people what your area looks like to answer problems to tell people that you don’t just do waste collection for grit alerts for crisis comms to show people you are human for every day things road closures medical advice fire alerts safety messages tide warnings, health warnings, for Q&A sessions, for driving traffic for showing pictures for praise for engagement for telling people you carry out noise tests on cockerels at 6am for FOI requests for press releases for blogs for reminding people, for telling people useful things, for letting them know, 44 3
4 Use many Facebook pages
44 5 Don’t use 3 rd party apps
44 6 Be connected
44 7 Go out onto Facebook
44 7 Go out onto Facebook
44 7 Go out onto Facebook
44 7 Go out onto Facebook
Facebook: How? 5 fundamental rules of social media
1. Be Social
2. Be a Sharer
3. Be Connected
4. Be Timely
5. Be Informative
Be social
Be a sharer
Be connected
Be timely
Be informative
44 5
5 Be Social
44 5 Be Social Be a Sharer
44 5 Be Social Be a Sharer Be Connected
44 5 Be Social Be a Sharer Be Connected Be Timely
44 5 Be Social Be a Sharer Be Connected Be Timely Be Informative
How not to do it...
Don’t be frightened to innovate
@danslee
Thank you!