© 2012 IBM Corporation Smarter Cities: Creating opportunities through leadership and innovation Ed Bryan, Vice President, Industry Solutions IBM Software Group July 2013

© 2013 IBM Corporation 2 Leaders create opportunities from todays harsh realities Declining Budgets Increasing Threats Changing Populations Aging Infrastructure Innovation Investment Community Sustainability

© 2013 IBM Corporation 3 Leveraging information to make better decisions Anticipating problems to resolve them proactively Coordinating resources and processes to operate effectively …. and provide sustainable economic growth and enhanced quality of life Reaching beyond city hall to collaborate and integrate… Citizen Groups Businesses Other levels of Government Universities Hospitals Security Agencies Not for Profits Developers InfrastructureHuman Planning and Management

© 2013 IBM Corporation 4 Thames Water AMP6 Alliance Outcomes driven and customer focused Meet the challenge of ageing infrastructure and sustainability while keeping customer bills affordable Turn data into management insight Innovation at the heart of the alliance Collaboration and early planning for optimal delivery IBM appointed Technology and Innovation Partner

© 2013 IBM Corporation 5 Glasgow, United Kingdom UK smart city: real-time information powers citizen collaboration, traffic management, crime prevention, energy monitoring to reduce fuel poverty "From transport systems to energy use and health, this demonstrator will play a key part in the government's industrial strategy and give real insight into how our cities can be shaped in the future. ~ Universities and Science Minister, David Willetts, 2013 ~

© 2013 IBM Corporation 6 Transport for London IBM awarded contract in December 2007 for a 2 year design & build project and 5 year operate contract Full scope design, build and run: Contact Centres including IVR, inbound and outbound post New, flexible applications to support CRM and Enforcement of the two Schemes Transactional public-facing web site High availability data centres Transition from previous service provider Implementation of Congestion Charge AutoPay Introduction of Scheme changes, such as LEZ Phase 3 and 4

© 2013 IBM Corporation 7 Digital Delta - Netherlands Smart information exchange to accelerate water management innovation

© 2013 IBM Corporation 8 City of South Bend protects human health and river water quality with 95% reduction of dry weather sewer overflows Reduce combined sewer overflows with real-time sewer monitoring and control Develop high- speed urban passenger transport network to meet growing population needs A city in China makes its public transportation system faster and more efficient by improving transit flow on 2000 city buses and 100 bus routes Enhance management of public safety from crime and threat prevention to emergency response City of Davao builds a safer city with real-time monitoring of incidents and emergencies to minimize damage and ensure rapid recovery Miami-Dade Parks expects to reduce water consumption by 20% and save $860,000 annually Reduce water costs through operational efficiency and advanced analytics capabilities Cities realizing real results with intelligent operations solutions

© 2013 IBM Corporation 9 Explosion of data offers new opportunity to innovate, to get smarter Turn information into insight for faster, more accurate decisions, more effective planning Leverage an intelligent operation platform – Gather data from multiple sources – Use analytics to provide new insights If you'd like to know more: IBM stand #B11 Seizing the opportunity for innovation Together we are building Smarter Cities

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