Precision Spine Inc. Voicemail Guide

Voicemail Setup for New Users Press the “messages” button on your desk phone. If prompted for password, press “1234#” (this code is only for new users.) Press 1 to setup your voicemail greeting. When prompted, record your name, then press the # key. Then press 1 to review your recorded name, 2 to re-record your name, or 3 to accept. Next you will be prompted to record a greeting. When prompted, record a greeting, then press the # key. Then press 1 to review your recorded greeting, 2 to re-record greeting, or 3 to accept. After you have accepted your greeting recording, you will be prompted to change your voicemail password. Enter a new 4-digit password, then press # Your voicemail setup is now complete.

Accessing Your Messages, and Playback Options Log into your voicemail by pressing the “Messages” button on your desk phone. Then when prompted, enter your password followed by pressing the # key. After entering your password, press 1 to listen to your messages. The message playback options are as follows. Press 1 to play message from beginning Press 4 to play the previous message Press 5 to play envelope Press 6 to play the next message Press 7 to delete or restore message Press 8 to forward message Press 9 to call the sender Press * to return to the main menu

Changing Greetings for Existing Users Log into your voicemail by pressing the “Messages” button on your desk phone. Then when prompted, enter your password followed by pressing the # key. Press * to access the Main Menu Press 3 to access the Greetings Menu Press 1 to access the Standard Greetings options, Press 2 for your alternate greeting options, or Press 3 for default greeting options. Greeting Menu Options Press 1 to enable greeting Press 2 to review greeting Press 3 to record greeting (standard and alternate greetings only) Press 4 to delete greeting (standard and alternate greetings only) Press * to return to greetings menu

Changing Password for Existing Users Log into your voicemail by pressing the “Messages” button on your desk phone. Then when prompted, enter your password followed by pressing the # key. Press * to access the main menu Press 4 for mailbox options Press 2 for administrative options Press 1 to change your password When prompted, enter your 4 digit password and press #

Voicemail Basic Etiquitte Keep your greetings professional, and to the point. For example, “You have reached the desk of (Your Name and your department and/or job title). Please leave a brief message, with your name and contact number, and I will call you as soon as possible.” Always check your voicemail for new messages, and respond to the senders in a timely fashion. Be sure to delete your messages once they are no longer needed, so that your mailbox doesn’t become full. New callers cannot leave messages if your mailbox is full.