Student Overview

Questions Answered By This Orientation What to expect when taking a course Online? What are the technology requirements? What basic computer skills are needed? How and when to log into my online course(s)? How to participate in my course and turn in work? Where to purchase my textbooks? What student support services are available? Who to contact with questions?

What should I expect when taking a course Online? Course content & assignments are available on Brightspace Certain level of independent learning is needed Requires self-motivation, discipline and great time management skills Feedback from instructor occurs within 24-48hrs Frequent participation is key to success Flexible and convenient to a degree

Myths VS. Reality Myths Reality Online courses are “easier” than face-to-face courses Could be harder depending on your skill level Involve more commitment than face-to-face courses Online courses are self-paced Not exactly, your syllabus guides you on when you should submit assignments and participate Online courses are not as engaging as face-to-face courses Just as engaging as face-to-face courses when Using interactive conference tools and participating in discussion boards Frequent communication with peers

Time Commitment KEEP CALM STUDY ON Expect to spend approximately 3-4 hours per credit hour per week Example: 3 credit hour course requires about 9-12hrs of work per week Plan a weekly schedule to include your online course work KEEP CALM AND STUDY ON

Academic Dishonesty/Plagiarism Do your best to submit original work and paraphrase. Always document your sources. Please refer to the CCC student policy Manual - Pg. 70, 8.17 for plagiarism information Turn-it-In plagiarism software is used by instructors to support students in avoiding plagiarism

Computer Technology Requirements Access to a computer (personal, family-owned, library) PC or MAC can be used* Mobile devices* Internet Access Latest browser and plug-in software GOLDEN RULE: Always have a back up plan! MAC computers may not be compatible with some Computer Science courses All course work can NOT be completed with a Mobile Device Apps are available for Android and iOS devices

Basic Computer Skills Internet Browsing Emailing Word Processing Uploading, Downloading, Saving and Retrieving Files Installing Software

Logging Into Your Online Course Two options Option 1 Go to CCC Student Portal website using your ccc username and password. For help with the student portal, refer to the portal help guides http://my.ccc.edu

Logging Into Your Online Course Option 2 Go directly to Brightspace, Learning Management System, using your ccc username and password http://brightspace.ccc.edu

When Do I Log Into My Course? FIRST day of class. You are required to complete week 1 assignments You are encouraged to log in at least 3 times a week. NSW (No Show Withdrawal) and dropped from the class. Students registered in online classes will be issued a no-show withdrawal (NSW) if they do not pursue academic activities within the online environment of the course on at least two separate days prior to the statistical (STAT) reporting day of the class (see No-Show Withdrawals (NSW) & Refunds for information about the NSW refund policy). Academic activities may include, but are not limited to, the completion of assignments, exams and quizzes or participation in online discussions. Academic activities do not include merely logging onto the course site (or learning management system – LMS, see Learning Management System), or acknowledging that you have read the syllabus. Failure to show evidence of actively participating in coursework by midterm through discussion forums and turning in assignments, you may receive an ADW (Administrative Withdrawal) and you will be dropped from the class.

How do I participate in my Online Learning Course? As an online student you will participate in your course in a variety of ways. The most common are: Brightspace (Student Learning Management System) Discussion Boards Assignments Group Assignments Turn-it- in Assignments Collaborate Ultra (live online interactive sessions) CCC student email account Proctored and Non-Proctored Exams Proctored exams must be taken at one of the seven CCC testing centers and the number of exams are determined by instructor. CCC student email account can be found at my.ccc.edu then outlook icon. Check email frequently

How do I participate in my Online Learning Course?: Examinations Online courses have two types of exams: Non- Proctored (exams taken at home ) Proctored (exams that have to be taken at one of 7 CCC campuses). Only the selected courses below have proctored exams If you’re late at the testing center (15mins maximum), it’s at the discretion of the testing site to allow you to take the test or not.

How do I participate in my Online Learning Course? : Proctored Exams If your course has a proctored exam Schedule an appointment using Timetrade Access Time Trade from your my.ccc.edu student portal home page If you need help, support is available via email at timetradesupport@ccc.edu. Phone support not available 1. (specific steps on registering for your proctored test can be found :)

Where Do I Purchase Textbooks? Online through the Akademos website Students who wish to purchase their textbooks from a different bookstore should first visit the Akademos web site IDENTIFY ALL of your course materials, and make sure the authors, editions and ISBN #s are the same. NOTE: Financial Aid can be used to buy textbooks from Akademos. Students who wish to purchase their textbooks at their campus bookstore should first visit the Akademos web site. PRINT A COPY of your course material list, and bring the list to the bookstore. This will ensure that you purchase the CORRECT textbooks.

Who Do I Contact For Support? Technical support Phone: 312.553.2600 - Technical Support Website Assignments and course content questions: Contact your instructor via email and/or phone using the phone numbers in the course and syllabus Instructor issue: Instructor Corresponding department at HWC Academic Online Coordinators (AOC)

Who Do I Contact For Support? Grade appeal Instructor Corresponding department at HWC AOC or Department Chair Associate Dean of Instruction at HWC Dean of Instruction at HWC Vice President at HWC

What Student Support Services are available? Online tutoring – Smarthinking 24/7 availability Drop ins, appointments and submissions 90% tutors- Master/Doctorate degrees Academic Advising GradesFirst Wellness Centers Disability Access Centers Libraries Legal Clinic

Test Your Knowledge What should you expect when taking an online course? What are the computer requirements? How and when to log into my online course(s)? How to participate in my course and turn in work? Where to purchase my textbooks? What student support services are available? Who to contact with questions?

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