1. Getting Started: CourseMate in Moodle
[School Logo Here]
CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support you as you learn the material.
Course Name: XX
CourseMate will account for X% of your grade in this course.

2. Getting Started: CourseMate in Moodle
PRESENTER
CourseMate
Getting Started with your course in Moodle
[First & Last Name]
[Title]

3. Getting Started: CourseMate in Moodle
Access Your Campus LMS
Log in with your username and password.
** The login page will vary by campus.
Log in with your username and password. ** The login page will vary by campus.
Customization Notes: If possible, please add the URL and screen shot of the Campus Login Page

4. Getting Started: CourseMate in Moodle
Access Your Course
Your course will include a combination of links to content provided by your instructor and Cengage Learning.
You will need your access code (or have the ability to purchase access) the first time you click on one of the links.
Cengage Resources are identified with an external tool icon.
Your course will include a combination of links to content provided by your instructor and Cengage Learning. You will need your access code (or have the ability to purchase access) the first time you click on one of the links. Cengage Resources are identified with an External Tool icon
Customization Notes ** A screen shot from your campus LMS will enhance the student experience.

5. Getting Started: CourseMate in Moodle
Link Your Account
You will be asked to link a CengageBrain account with your campus Learning Management System account.
If you do not have an account, you can create one from this page.
Note: This is a one-time process.
If you have previously taken this step you will be taken directly to the payment options screen.
You will be asked to link a CengageBrain account with your campus Learning Management System account. If you do not have an account, you can create one from this page. Note: This is a one-time process. If you have previously taken this step you will be taken directly to the payment options screen.

6. Getting Started: CourseMate in Moodle
Enter Your Access Code
Your Access Code is a 14 digit alphanumeric code that is printed on the card that came with your textbook.
If you do not have an access code, please check with your instructor or contact your campus bookstore.

7. Getting Started: CourseMate in Moodle
Welcome to CourseMate
After redeeming your access code, you will be taken directly into your course materials. Please be aware that these resources will open in a new tab or window, so you will want to make sure that you allow popups.

8. Getting Started: CourseMate in Moodle
Welcome to CourseMate
The resources available with CourseMate vary for different courses. All CourseMate products have an eBook, interactive quizzing, and a presentation resource.
Many have flashcards, a glossary, and videos.

9. Getting Started: CourseMate in Moodle
Access your eText
CourseMate also includes a digital version of your textbook. You will have access to a variety of tools to help you study.
You can take notes, highlight, access key terms and more.
CourseMate also includes a digital version of your textbook. You will have access to a variety of tools to help you study. You can take notes, highlight, access key terms and more.

10. Questions? We’re Here to Help!
Getting Started: CourseMate in Moodle
Need Help?
Begin by Submitting a Support Case via the Cengage Technical Support Link in your Learning Management System
Once your case is submitted, you’ll receive a case ID and access to 24/7 or live chat!
Or you can speak with an agent by calling the phone number provided upon your case submission.
Phone Support:
Monday through Thursday:
8:30am to 9:00pm (EST)
Friday: 8:30am to 6:00pm (EST)
Don’t see a Technical Support Link in your Course?
Notify your instructor and ask them to add the LMS Technical Support link.
You can contact Technical Support outside of your campus LMS by visiting
Questions?
We’re Here to Help!
If you have any further questions regarding logging in and accessing CourseMate please begin by Submitting a Support Case via the Cengage Technical Support Link in your Learning Management System
Once your case is submitted, you’ll receive a case ID and access to 24/7 or live chat!  Or you can speak with an agent by calling the phone number provided upon your case submission.
Don’t see a Technical Support Link in your Course?  Notify your instructor and ask them to add the LMS Technical Support link.
You can contact Technical Support outside of your campus LMS by visiting
Getting Started
11/21/2018

11. Getting Started: CourseMate in Moodle
Tracking your Support Request
You can return to the link in your course and then click Home to access details of your support request at any time. If you click on the Case ID, you will also have access to our 24x7 chat. Please provide your Case ID to the support agent if you initiate a session.