1 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Management & Leadership

2 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Human

3 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Maslow Hierarchy

4 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 EQ Eidi / Johary

5 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Leadership Leadership is "organizing a group of people to achieve a common goal". The leader may or may not have any formal authority. Studies of leadership have produced theories involving traits,situational interaction, function, behavior, power, vision and values,charisma, and intelligence, among others.charisma Somebody whom people follow: somebody who guides or directs others.

6 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Leadership Styles

7 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Hygene and Motivation

8 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Culture

9 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/ Habbits of effective people Take initiative «Be Proactive» Focus on Right Goals «begin with the end in mind» Set Priorities «put first things first» Win Communicate « seek first to understand, then to be understood» Cooperate « synergize» Sharpen the Saw Find the voice and help others find theirs Do not impose limits to prevent acting Best use of circumstances Funeral back room Personal mission /personality & goals Importance/urgency Focus on planning, relationships cultivating opp. & recharging All parties better off in the end Do not object, argue or oppose what you hear Understand what others want & need before outlining your objective Synergy starts with communication. Nourish by praying, meditation, reading or music. Develop your heart, emotional connections & engagement with others Mind development = vision Body development = Discipline (vision+commitment) Heart development = Passion Mental idendity development = Sprit = Consience 8 Habbits of highly effective people Steven Cohey

10 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Servant Leadership

11 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 What is servant leadership? Definition The servant-leader is servant first. It begins with the natural feeling that one wants to serve. Then conscious choice brings one to aspire to lead. The best test is: do those served grow as persons; do they while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature Robert K. Greenleaf the founder of the modern servant leadership movement

12 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Servant Leadership Servant Leadership is an understanding and practice of leadership that places the good of those led over the self-interest of the leader. Servant leadership promotes ; The valuing and development of people, The building of community, The practice of authenticity, the providing of leadership for the good of those led and the sharing of power and status for the common good of each individual, The total organization and those served by the organization. The highest priority of a servant leader is to encourage, support and enable subordinates to unfold their full potential and abilities. This leads to an obligation to delegate responsibility and engage in participative decision-making. The servant leadership approach goes beyond employee-related behavior and calls for a rethinking of the hierarchical relationship between leader and subordinates. This does not mean that the ideal of a participative style in any situation is to be enforced, but that the focus of management responsibilities is the promotion of performance and satisfaction of employees.

13 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Characteristics Of A Servant Leader Listening Empathy Awareness Healing Persuasion Conceptualization Foresight Stewardship Commitment Building Community Servant Leader

14 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/ Habbits of effective people Take initiative «Be Proactive» Focus on Right Goals «begin with the end in mind» Set Priorities «put first things first» Win Communicate « seek first to understand, then to be understood» Cooperate « synergize» Sharpen the Saw Find the voice and help others find theirs Do not impose limits to prevent acting Best use of circumstances Funeral back room Personal mission /personality & goals Importance/urgency Focus on planning, relationships cultivating opp. & recharging All parties better off in the end Do not object, argue or oppose what you hear Understand what others want & need before outlining your objective Synergy starts with communication. Nourish by praying, meditation, reading or music. Develop your heart, emotional connections & engagement with others Mind development = vision Body development = Discipline (vision+commitment) Heart development = Passion Mental idendity development = Sprit = Consience 8 Habbits of highly effective people Steven Cohey

15 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Servant Leadership – Healthy Organization Connection. One that puts the needs of others first and through that gains incredible strength and power throughout the organization. HEALTHY ORGANIZATION Workforce & Leadership Servant Leadership Organizational Culture

16 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 HEALTHY ORGANIZATION SIX KEY AREAS Leaders are to be open, real, approachable and accountable to others Provide for learning Model appropriate behavior Build up through affirmation Build relationships Work collaboratively Value differences Envision the future Take initiative Clarify goals Share the vision Share the power Share the status Open & Accountable Willing to Learn Honesty & Integrity Serve others first Believe & Trust in people Listen receptively

17 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Servant Leadership Advantages & Disadvantages A long-term concept to live and work & has the potential to influence the society in a positive way. The exemplary treatment of employees An excellent treatment of costumers by employees & high loyalty of the customers High employee identification with the enterprise. Excellent corporate culture development Leaders of the company define themselves by their significance to the people Improves the return on investment of staff. Managers who empower and respect their staff get better performance in return. The many characteristics of a servant leader may seem excessive. There are only a few leaders who can fulfil these attributes. Servant Leadership is seen as a long-term application and therefore needs time for applying. Concepts are not well defined and difficult to measure. Unclear how the concept would work in a competitive or crisis like environment

18 < >MAN Truck & Bus AGMünür YavuzMAN TR25/06/2013 Do you have any questions?