Profile Manager - End Customer Software Download Request Request for Software requires Serial Number: Navigate to Additional Access tab 2. Click on Request for Software Download via Serial Number link displayed under Obtain Additional Access section

SAMT – Manage Pending Request To manage a pending request: Admin receives email notification and logs on to SAMT Admin views Pending request in his queue Admin clicks on the provided link to manage pending request for software access and support

SAMT –Manage by Number Granting Software Access The Manage by Number screen allows you to: Enter a single Contract Number you administer and select an Action. Or, choose a single Contract from a list of all Contracts that you administer and select an Action. You can choose a contract and select one of the following Actions Grant software access Revoke software access Update software access expiry date