Personal Characteristics of a Health Care Provider Objectives: Essential Questions Identify character traits of a health care provider Analyze professionalism What characteristics are employers looking for in job applicants? Which of these characteristics do I have? Why must a health care provider be professional at all times?

Personal Characteristics Empathy: ability to identify with & understand another person’s feelings, situation, motives Honesty: others must be able to trust you at all times Dependability: accept the responsibility your position requires Willingness to learn and adapt

Personal Characteristics Patience: tolerant and understanding Acceptance of criticism Enthusiasm: positive attitude Self-motivation: ability to begin or follow through with a task

Personal Characteristics Tact: ability to say or do the kindest or most fitting thing in a difficult situation Competence: qualified and capable Responsibility: willing to be held accountable for your actions

Ensuring Competency Certification Licensure Registration Issued by professional association or government agency Must fulfill education & performance standards Licensure Issued by government agency authorizes work in a given occupation Must complete an approved educational program Pass a state board test Complete standards to retain licensure Registration Done by a regulatory body Exam administered & maintain current list

Ensuring Competency levels of training Aide On the job training Assistant 1+ years training combines classroom Technician 2 year associate’s degree Technologist or therapist 3-4 years college 1+ year specialized training Professional Requires 4+ years college, advanced degree, and clinical training

Personal Appearance Good Health Diet: well-balanced diet provides body with optimum health Rest: adequate rest provides energy & ability to deal with stress

Personal Appearance Exercise: improves physical & mental capabilities Good posture: prevents fatigue with less stress on muscles

Personal Appearance Avoid tobacco, alcohol & drugs: impairs mental & physical functions

Uniform Neat, well fitting, clean, wrinkle free Follow standards of place of employment

Clothing Clean, neat, in good repair Allow for freedom of body movement Appropriate for position

Name Badge Required at all facilities

Shoes Should fit well & provide good support to prevent fatigue Low heels best to prevent accidents & fatigue

Personal Hygiene Control body odor: Good oral hygiene daily bath or shower use deodorant Good oral hygiene Clean undergarments Avoid strong odors

Nails Kept short & clean Long, pointed nails can cause injury to patients Germs transmitted when dirt collects under nails

Hair Clean & neat Avoid extreme styles & hair ornaments Pin back off collar Keeps hair from touching patient Prevent hair from falling on tray or equipment Avoid blocking vision during procedure

Jewelry Can cause injury & transmit pathogens Excessive amount interferes with patient care & detracts from professional appearance

Makeup Avoid excessive use Should create natural appearance & add to attractiveness