SchoolDude MaintenanceDirect Site Administrator 1 Advanced Placement (AP) YES Conference Date: August 3, 2018 Connie Ramos, Specialist District Operations Inez Taylor, Maintenance Administrative Associate Aka Escuela Peladitio

SchoolDude MaintenanceDirect Objectives: Discuss Account Settings Discuss Emergency WOIDs Discuss Problem Type Definitions Discuss Advanced Search and Reports

SchoolDude MaintenanceDirect Account Settings: From the Home Page select the My Settings tab.

SchoolDude MaintenanceDirect Account Settings: View User Information Enable Email Notifications Add/Modify Phone Number (Contact info Step 6) Send WOID notifications to mobile phone or Tablet View Assigned Locations Click DONE to save changes

SchoolDude MaintenanceDirect Emergency WOIDs: Guidelines Maintenance Emergencies may include and are not limited to the following: Fire/Smoke Flooding, broken water pipes or major Leaks Gas/foul odors emanating from anywhere in the Building. Loss of utilities (Water, Electrical, HVAC) to the entire building. Security access (Entry or Unable to secure) Safety conditions that may endanger life or health or cause property damage. Conditions that would prevent the start of School or use of a Classroom(s). Hand Out (2) for emergency guidelines

SchoolDude MaintenanceDirect Foot Prints Work Requests History and DOT issues: To view work order history pre-Maintenance Direct, access Footprints by entering helpme.fwisd.org in the browser address line. Technology service requests will continue to be submitted in FootPrints for all Division of Technology (DOT) related issues. - Phones - PA Systems – Computers – Lap Tops - Data Drops - POS – - Promethean Boards Re-Enter work orders if they are over 7 weeks and have not corrected

SchoolDude MaintenanceDirect Problem Type Definitions: 3 Selecting the correct Problem Type routes the WOID to the cognizant department improving WOID response time. Currently there are 19 Problem Types (Icons) A current copy of Problem Types can be obtained from New Request Tab or FWISD Website, https://www.fwisd.org/Page/10326

SchoolDude MaintenanceDirect Problem Type Definitions: Discuss Each Problem Type

SchoolDude MaintenanceDirect Search Functions: Site Admin 1 can view all WOIDs for their assigned locations. Search for: Enter WOID number and click on GO. Or enter a keyword to obtain a group of WOIDs. (I. e. to view WOIDs for Heat issues, enter Heat.)

SchoolDude MaintenanceDirect Search Functions: Advanced Search allows for a multiple criteria search. Click on Advanced search to select search criteria. Search data can be printed in Excel or PDF formats.

SchoolDude MaintenanceDirect Search Functions: Advanced Search Location–Building-Area- Equipment- Assigned- Status - -Budget-Craft-Priority- Project-Purpose-Requested By-WOID-Request Date- Status Change-Description- Completion Date-Target Start Date-Action Taken-Area Description-Classification- Type

SchoolDude MaintenanceDirect Search Functions: Advanced Search: Select desired criteria and click SEARCH NOW to view the list of WOIDs What are you searching for? To save the search: 1. Enter a Custom Tittle 2. Select Public or Private View 3. SAVE and SEARCH NOW 1 2 3

SchoolDude MaintenanceDirect Search Functions: Saved Advanced Search (1 of 2) Select Advanced Search Select the SELECT A SAVED WORK ORDER SEARCH dropdown menu Select the desired saved search

SchoolDude MaintenanceDirect Search Functions: Saved Advanced Search (2) -Under Information Analysis select SAVED ACTIONS -Select the desired saved search. You may not have access to Private reports. -Schedule a report for automatic printing

SchoolDude MaintenanceDirect Scheduled Saved Actions: Select Frequency (D, W, M) and Format. Enter recipient email address. Reports generate at 5 AM.

SchoolDude MaintenanceDirect REPORTS: Provide a wide range of information reflecting workload and costs. Site Administrator 1 role have limited report viewing. Reports are accessed via the REPORT button or selecting an Information Analysis report link.

SchoolDude MaintenanceDirect REPORTS: Sup 1, Tech, Clerk REPORTS: Site Admin 1

SchoolDude MaintenanceDirect REPORTS: CRITERIA ( 1 of 2)

SchoolDude MaintenanceDirect REPORTS: CRITERIA ( 2 of 2) 21: Chose a report that meets your needs in Detail and Format. 22: Chose a Report Format 23: Title and save the report, if desired. 24: View the Report in PDF or Excel format prior to printing.

SchoolDude MaintenanceDirect REPORTS: Information Analysis My Request provides a report of all the WOIDs you have entered. Work Requests provides a report of all the WOIDs entered at your location. Approved Work Orders – N/A Work Order provides a report of all the WOIDs entered at your location. Saved Actions list public and private saved reports.

SchoolDude MaintenanceDirect Resources SchoolDude MaintenanceDirect training is available at the fwisd.org webpage at Departments > Maintenance and Energy Management > SchoolDude > under Training guides. SchoolDude MaintenanceDirect documentation and training videos are also available on fwisd.org website Intranet under Employees > Document Center > Intranet Login > Document Center > District Operations > under Departments > Maintenance > under Libraries > Department Documents > SchoolDude Folders.

SchoolDude MaintenanceDirect Additional Resources SchoolDude MaintenanceDirect training is also available through the MyDude tab. SchoolDude MaintenanceDirect documentation and training videos are available by selecting the “Help” link located on the upper right side of your account page. SchoolDude MaintenanceDirect provides a “live chat” option link.

SchoolDude MaintenanceDirect Resources MaintenanceDirect passwords and MaintenanceDirect access are controlled by FWISD. Do not call the SchoolDude 877 number if you encounter any login, set up, or access issues. Call the Maintenance Operations SchoolDude Help Desk: 817-871-3344/3085.

Questions / Preguntas ? Connie Ramos : connie.ramos@fwisd.org (817) 871-3085 Inez Taylor: Inez.taylor@fwisd.org (817) 871-3344