By: Ben Renton BTEC ICT: Level 3 Barriers Of Communication By: Ben Renton BTEC ICT: Level 3

- General Communication Skills - There are five different skills used in general communication, these are: Adapting Content And Style For Audience Providing Accurate Information Techniques In Engaging The Audience Question And Answer Session Difference Between Facts And Opinion

- Adapting Content & Style For Audience - Cultural Believes Language used Content used Your clothing Why? Age Group Cultural Believes Subject Of Presentation Age Group House style Language used Content used Hardware used to present Subject Of Presentation Language used House style Content used Formality of presentation Hardware used to present ABC

- Providing Accurate Information - Why? Setting Tasks Through Presentation Audience needs all information Audience need to stay engaged Change hardware using to present Keeping Presentations Short Setting Task Through Presentation Keep Audience Engaged Audience Understands Clearly Keeping Audience Engaged Ask questions Use them in the presentation Change hardware using to present Get to the point Keep points short, no long paragraphs Checking Understanding Ask relevant questions (Test them) Ask feedback Get them to deliver something back

- Techniques In Engaging The Audience - How? Using them in the presentation Asking the audience questions Give your audience items during the presentation Get feedback Using Your Audience In The Presentation Set them a task during the presentation Using them for ideas Get them to deliver something back

- Question And Answer Sessions - Checking Understanding Ask relevant questions on PowerPoint Give them work based on PowerPoint Why? Keeping your audience engaged Checking everyone's understanding Collecting feedback Keeping Your Audience Engaged Use video in your presentation Engaging them in the presentation - Ask questions - Give them items during the presentation - Speak louder (Project voice) Why Collect Feedback? Know your limitations What improvements are needed Keep the audience engaged

- Facts And Opinions - Differences? Detecting Facts And Opinions Opinions are one sided Opinions should not be used during lessons etc. Opinions can influence others opinions Facts are knowledge that can not be changed Facts are not created in any biased way Facts should be used in meetings etc. Detecting Facts And Opinions Opinions will usually be leading you onto something like ‘Do you agree?’ Opinions usually only explain the good or bad points not both! Facts will often have number figures/dates involved like ‘I was born in 1996’ By using biased opinions in your presentation it can lose audience as they know more information may be biased during the rest of the presentation.

- Any Questions? -