CHAPTER9 Project Human Resource Management BUS(445)

Project Human Resource Management Defintion: Project Human Resource Management imcludes processes that organize, manage, and lead the project team. * People have assigned roles and responsibilities * Early involvement of team members in project planning is beneficial

Project team members The project team is comprised of the people with assigned roles and responsibilities for completing the project. Project team members may have varied skill sets, may be assigned full or part-time, and may be added or removed from the team as the project progresses.

Project team members Project team members may also be referred to as the project’s staff. Although specific roles and responsibilities for the project team members are assigned, the involvement of all team members in project planning and decision making is beneficial. Participation of team members during planning adds their expertise to the process and strengthens their commitment to the project

What will be Developed from Project Human Resource Management? Processes: – Develop human resource plan: roles, responsibilities, requires skills, reporting relationships, and creating staff management plan – Acquire project team – Develop project team: improving the competencies, team interaction, and overall team environment – Manage project team: tracking team member performance, providing feedback, resolving issues, managing changes

Develop human resource plan Definition: The process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan.

Develop human resource plan . Identification of training needs, team building strategies, plan for recognition and rewards, compliance considerations, safety issues, and impact of the staffing management plan on the organization. Project costs, schedules, risks, quality, and other areas may be significantly affected.

Organization Charts and Position Descriptions

Hierarchical-type charts Hierarchical-type charts: The traditional organization chart structure can be used to show positions and relationships in a graphical, top-down format. Work breakdown structures (WBS) designed to show how project deliverables are broken down into work packages provide a way of showing high-level areas of responsibility.

Matrix-based charts/Text-oriented formats Matrix-based charts :a responsibility assignment matrix (RAM) is a grid that shows the project resources assigned to each work package. It is used to illustrate the connections between work packages or activities and project team members. Text-oriented formats: Team member responsibilities that require detailed descriptions can be specified in text-oriented formats. Usually in outline form, the documents provide information

Acquire Project Team Definition: Process of confirming HR availability and obtaining the team necessary to complete project assignments • Factors to be considered by PM during the process of acquiring the project team: – Negotiating and influencing whom are in position to provide HR for the project – Failure to acquire a HR affects project schedules, budgets, customer satisfaction, quality, and risks. – If HR is not available, PM or project team may be required to assign alternative resources

Develop Project Team Definition: The process of improving competencies, team member interaction, and overall team environment to enhance project performance. Objectives: Improving knowledge and skills of team members to lower costs, reduce schedules, and improve quality • Improve feeling of trust and agreement among team members to raise morale, lower conflict, and increase team work • Create a dynamic and cohesive team culture to improve both individual and team productivity, team spirit, and cooperation, allow cross‐training training and mentoring between team members to share knowledge and expertise

Manage Project Team Definition: The process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance. *Project management team observes team behaviour, manages conflict, resolves issues, and appraises team member performance. *Skills needed: – Communication – Conflict management – Negotiation and – leadership