1. 4.1

2. 4.2

3. Agenda  Purpose  Processes  Deliverables  Executing Activities 4.3

4. 4.4

5. Project Management Process Groups 4.5 Monitoring & Controlling Processes Initiating Process Planning Process Executing Process Closing Process

6. 4.6

7. Executing Process Group Processes performed to complete the work defined in the project management plan to satisfy the project specifications. 4.7

8. Executing Process Group Processes  Complete work defined in the project management plan to satisfy project specifications  Coordinate people and resources  Manage stakeholder expectations  Integrate and perform activities of the project in accordance with the project management plan  Implement approved changes 4.8

9. 4.9

10. Executing Processes 1. Direct and Manage Project Work 2. Perform Quality Assurance 3. Acquire Executing Project Team (if necessary) Internal and / or external resources 4. Develop Project Team 5. Manage Project Team 6. Manage Communications 7. Conduct Procurements 8. Manage Stakeholder Engagement 4.10

11. Direct and Manage Project Work 4.11 INPUT OUTPUT PROCESS Leading and performing the work defined in the project management plan & implementing approved changes to achieve the project’s objectives. PROCESS Leading and performing the work defined in the project management plan & implementing approved changes to achieve the project’s objectives. Project management plan Approved change requests Enterprise environmental factors Organizational process assets Deliverables Work performance data Change requests Project management plan updates Project documents updates TOOLS & TECHNIQUES Expert judgment Meetings

12. Perform Quality Assurance 4.12 INPUT OUTPUT PROCESS Auditing the quality requirements and the results from the quality control measurements to ensure that appropriate quality standards and operational definitions are used. PROCESS Auditing the quality requirements and the results from the quality control measurements to ensure that appropriate quality standards and operational definitions are used. Quality mgmt plan Process improvement plan Quality metrics Quality control measurements Project documents Change requests Project management plan updates Project documents updates Organizational process assets updates TOOLS & TECHNIQUES Quality mgmt and control tools Quality audits Process analysis

13. Acquire Project Team 4.13 INPUT OUTPUT PROCESS Confirming human resource availability and obtaining the team necessary to complete project activities. PROCESS Confirming human resource availability and obtaining the team necessary to complete project activities. Human resource mgmt plan Enterprise environmental factors Organizational process assets Project staff assignments Resource calendars Project mgmt plan updates TOOLS & TECHNIQUES Pre-assignment Negotiation Acquisition Virtual teams Multi-criteria decision analysis

14. Develop Project Team 4.14 INPUT OUTPUT PROCESS Improving competencies, team member interaction, and overall team environment to enhance project performance. PROCESS Improving competencies, team member interaction, and overall team environment to enhance project performance. Human resource mgmt plan Project staff assignments Resource calendars Team performance assessments TOOLS & TECHNIQUES Interpersonal skills Training Team-building activities Ground rules Co-location Recognition and rewards Personnel assessment tools

15. Tuckman Stages of Team Development 4.15

16. Putting the Five-Stage Model Into Perspective Teams do not necessarily progress clearly through the stages one at a time. It’s not uncommon for a team to get stuck in a particular stage or slip to an earlier stage. Conflict can sometimes be helpful to the team. Projects with team members who worked together in the past may skip a stage. 4.16

17. Manage Project Team 4.17 INPUT OUTPUT PROCESS Tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance. PROCESS Tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance. Human resource mgmt plan Project staff assignments Team performance assessments Issue log Work performance reports Org process assets Change requests Project mgmt plan updates Project documents updates TOOLS & TECHNIQUES Observation & conversation Project performance appraisals Conflict management Interpersonal skills

18. Manage Communications 4.18 INPUT OUTPUT PROCESS Creating, collecting, distributing, storing, retrieving and the ultimate disposition of project information in accordance with the communications management plan PROCESS Creating, collecting, distributing, storing, retrieving and the ultimate disposition of project information in accordance with the communications management plan Communications mgmt plan Work performance reports Enterprise environmental factors Org process assets Project communications Project mgmt plan updates Project documents updates TOOLS & TECHNIQUES Communication technology Communication models Communication methods Performance reporting

19. Conduct Procurements 4.19 INPUT OUTPUT PROCESS Obtaining seller responses, selecting a seller, and awarding a contract. PROCESS Obtaining seller responses, selecting a seller, and awarding a contract. Procurement mgmt plan Procurement documents Source selection criteria Seller proposals Project documents Make-or-buy decisions Procurement statement of work Org process assets Selected sellers (vendors) Agreements Resource calendars Change requests Project mgmt plan updates Project documents updates TOOLS & TECHNIQUES Bidder conference Proposal evaluation techniques Independent estimates Expert judgment Advertising Analytical techniques Procurement negotiations

20. Manage Stakeholder Engagement 4.20 INPUT OUTPUT PROCESS Communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement in project activities throughout the project life cycle PROCESS Communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement in project activities throughout the project life cycle Stakeholder mgmt plan Communications mgmt plan Change log Org process assets Issue log Change requests Project mgmt plan updates Project documents updates Org process assets updates TOOLS & TECHNIQUES Communication methods Interpersonal skills Management skills

21. Change Requests A formal proposal to modify any document, deliverable, or baseline 4.21

22.  How well we have learned the key processes?  Initiating  Planning  Executing 3.22