Govern the Flow of Data: Moving from Chaos to Control Steve Jordan Director, Industry Marketing Script multi-enterprise…with examples | © 2013 Axway | All rights reserved.

Agenda Axway Overview The Flow of Your Data Best Practices | © 2013 Axway | All rights reserved.

Axway Overview | © 2013 Axway | All rights reserved.

Industry-leading technology in: About Axway Company 11,000 customers 100+ countries 217.2€M revenue in 2012 1,755 employees HQ in Phoenix, AZ USA Offices in 20+ countries Solutions Govern The Flow of Data Multiple delivery methods On-premise software Virtualized Appliance Cloud Professional services Industry-leading technology in: Managed File Transfer (MFT) B2B and Integration Monitoring and Visibility Industries Supporting global enterprises in Automotive Financial Services Government Healthcare Life Sciences Logistics Manufacturing Retail Supply Chain` Technology Transportation | © 2013 Axway | All rights reserved.

Axway and Vordel | © 2013 Axway | All rights reserved.

Axway and Vordel What Vordel brings to Axway: Extend and maximize the enterprise boundary Maintain granular control of data throughout Access legacy systems through mobile devices Provides Governing flows of data Leader in B2B, MFT, integration, and governance technologies Provides API servers, SOA governance, identity management Leader in API management, identity, and governance technologies | © 2012 Axway | All rights reserved. | © 2013 Axway | All rights reserved.

The Flow of Your Data | © 2013 Axway | All rights reserved.

Businesses create value through interactions Interactions are powered by the delivery of business data e.g. special offers, transactions/purchases, agreement terms, payroll form updates, support response emails, etc. That data flows across many silos and enterprise boundaries And is multiplied by the combinations of systems, partners, people, and formats The “flow of data” is… getting information to the right place, when it is needed, secured in the best form, to meet the business purpose | © 2013 Axway | All rights reserved.

Enabling Business Interactions …challenges to consider Decentralized administration and maintenance Resource intensive to add applications and user interfaces Constantly changing environment ( API’s, BYOD) Complex data governance requirements | © 2013 Axway | All rights reserved.

Governing the Flow of Your Data Mobile Network security and control models for mobile access Enterprise functions virtualized in the cloud to reduce infrastructure costs Cloud Apps Access to external cloud apps as an integral part of day-to-day business CRM WMS Pymt ERP Human Interactions Network security, compliance and governance for unstructured human interactions Partner Communities Efficient integration with backend applications for external partner communities #### Retail sector, Axway Gateways insuring daily delivery of fresh food within each shop - 300,000 transactions/day #### Internal Data Exchange and Integration Whatever the business interaction is complex and dealing with mobile, cloud, external partners or human. There is a part of the journey that will be done eventually through multi steps within the company walls. At that stage your system need to deal with: Reliability, auditability, manageability, availability, … of the file transfer infrastructure service between « file talking » applications In whatever architecture (distributed peer to peer or hub & spoke) The file transfer application integration problem Example here are plenty with The cost of managing the way applications integrate with the file transfer infrastructure service – and the standardization of this integration across the enterprise IRS (U.S. Department of Treasury – Internal Revenue Service) Publix PSA transfers 600 millions files per year to produce 3.6 millions vehicules (166 files per car) – « Just in time » manufacturing accepting no exception Doing file transfer for a long time using heterogeneous, not secure solutions. Security, standardization, visibility, centralized repository for security 120,000 Employees, Owns 95% of all Federal Revenue, $2.3 Trillion Revenue (2012), Over 230 Million Tax Returns Processed (2012) Initial Requirements: Commercial off the shelf (COTS) secure file transfer solution for transfers within the IRS’ enterprise network, while providing enterprise visibility and centralized key management. File transfer patterns Included: Key Driver: 2008 U.S. Government Accountability Office Report – “Information Security, IRS Needs to Address Pervasive Weakness” Mainframe to Mainframe (Unisys and IMB MVS), Server to Server (Windows, UNIX, Linux, Solaris, etc.), Server to Mainframe, Mainframe to Server, Human to Server, Human to Mainframe Complementary to that on top of simple transport and integration your data may need to be transformed French highways tolling operators for French highways, 1.3 billions collected tickets per year through Axway Gateways The silos of current exchange and integration patterns within the enterprise The ruptures of control and visibility when data flows switch from a middleware to another one (B2B, MFT, MOM, ESB, etc.) The spreading of integration middleware preventing from leveraging solutions and experiences Examples are: AIFE CHORUS Track financial events involved with managing the French state 35,000 users Peak transfers between 5 to 10 million events per day Largest SAP implementation in Europe in terms of the number of modules deployed, and their complexity Total budget managed by Chorus: more than $500 billion per year More than 1,000 servers 10 terabytes of RAM memory 100 terabytes of data online 30 km of cabling Total installation weight of approximately 45 tons High availability: 99.9% per year Power consumption: 950 kV*A Somerfield: Somerfield brand was launched in 1990, the company has become the UK’s fifth largest retail chain with a turnover in excess of £4.6 billion. Somerfield has taken a giant leap from humble roots in 1875, when a small grocery store was opened in Bristol. Over 56,000 staff working in more than 1,300 stores that are visited by 12 million customers each week. Our previous system averaged a 2% rate of failed or late transmissions, but with (Axway), this rate has been virtually wiped out to just 0.21%—a tenfold improvement. That means that with our average 10,000 daily file exchanges, we only have to manually address 21 transactions, compared to over 200. Axway’s assured transfer and collection of data enables stores to generate orders, confident that they will be received and fulfilled, rather than receive a best-estimate emergency order.” French Railways Implement system to acquire business events and transform them into accounting entries for the general ledger Ensure full integration with the company’s ERP and other third-party systems Produce consolidated accounts that comply with international regulatory standards Challenges: Handle very large volumes of data while meeting very tight deadlines Enable data-flow governance at the business level Provide fully structured financial data Secure the account-closing process and provide end-to-end traceability Solution: Provide a robust, reliable environment SNCF businesses now govern some 45 data flows and have continuous visibility over them Rules engine transforms business events into accounting entries, providing structured data Axway project came in on time and on budget Account closing process ensures files are all accounted for, with full traceability for every entry System handles 2.5 billion accounting entries per year, while meeting tight payroll deadlines Multi-Enterprise Integration The cost of on-boarding and integrating a new customer/partner The cost optimization (and consolidation) of dispersed B2B gateways The withdrawal from costly VANs or the refresh of a business limiting B2B gateway The keep up with B2B standards in terms of protocols and formats Examples STET Core: In Europe, the CORE system from STET - 13 billions transactions per year - 6 billions from payment cards – Total amount exceeds 5 trillions - 44% of the total volume of cleared retail payments in Europe. 142 millions transactions handled at peak Consolidate 26 solutions, with support the growing demand for fast and efficient products and services, and at the same time, offer flexibility to support the existing diversity of payment instruments Axway Gateway was chosen in this context as our unique multi-protocol communication gateway and interface to all external parties. The choices we made when building our CORE system, based on the best technologies available such as those offered by Axway, enable us to pass along savings to our customers, and offer the lowest transaction fees and the largest range of access protocols on the market in Europe today STET is classified by the Eurosystem as a “Systemically Important Payment System” (SIPS) and it complies with the ten core principles applicable to such systems, as defined by the Bank of International Settlement and adopted by the Eurosystem. The principles embodied ensure the highest level of resilience and operational robustness in the fields of operational, systemic and financial risk mitigation. In the context of its responsibilities and the criticality of its operations, it is supervised and audited by The Bank of France and the European Central Bank. STET is therefore certified as highly reliable from an operational standpoint. It implements accredited governance standards, it applies all the necessary security levels and rules, and it is guaranteed in terms of contractual agreements. These accreditations are related in great part to the reliability of the vendors STET has selected as the basis for the building of its CORE system. STET holds a monopoly position in France, and the effectiveness of its operations are of great importance to the country’s entire economy. The system has proven to be extremely stable and reliable. As an example, since the system went into production early 2008, there have been no technical incidents or service interruptions. Many examples possible in the supply chain and logistic domains DB Schenker: With its turnover of over 14 billion Euro in 2008 in its three business segments Land Transport, Air/Ocean Freight and Contract Logsitics/SCM the business unit DB Schenker Logistics is a leading provider of integrated logistics services worldwide. It is distinctive because with its more than 60,000 employees at 1,500 locations in about 130 countries it has a dense network of locations in the world’s most important economic regions. The business unit is a central pillar of the transportation and logistics division of the DB Group and a strong leader in its markets both in Europe and worldwide: Number 1 in Europe land transportation, number 2 worldwide in air freight, number 3 worldwide in ocean freight and number 6 in global contract logistics. With globalization, deeper process integration, and an ongoing need for accurate information on-time and everywhere, DB Schenker as a ‘transport service provider,’ has grown to be an ‘information service provider.’ Each and every internal international communication is running via the Axway system, as well as external communication with all the key customers, smaller accounts, and external partners. This intercommunication equates to over 180 million messages per year, and the volumes are continually increasing. Over a thousand of the company’s key account customers are connected to SWORD. More than 10,000 local customers are connected to local EDI environments, each with a close to real-time connection to SWORD. In addition, customs, air- and ocean lines, and other communication partners are directly connected to Axway-based SWORD. DB Schenker offers its customers global solutions along the entire logistics chain. Customers that require repeatable solutions, or individually tailored products, always need B2B integration. “ With Axway’s platform, we can quickly offer the right solution to our customers. This advantage positions DB Schenker as the market leader in the global logistics and transportation marketplace, ” said Endries. Electrolux For more than 90 years, Swedish-based Electrolux has been a global leader in home appliances as well as appliances for professional use, selling more than 40 million products to customers in 150 countries every year. The company uses a global IT integration strategy to achieve the degree of flexibility needed to implement business strategies quickly. Its core integration solution is the Synchrony family of products from Axway. Challenges The focus of the Electrolux integration strategy was regional until a few years ago. Today, its strategic perspective is more global, due to its expansion into Eastern Europe, Asia, and America. However, this global expansion has presented its share of challenges. First, the company’s supply chain is massive, consisting of more than 5,000 customers, suppliers, logistics service providers and banks as well as roughly 450 internal applications, from ERP and CRM to transport management applications. Electrolux considers the integration of these external business partners as the nerve center of the company. Consequently, all data exchange and communication processes must operate like clockwork. Nearly 1,000,000 messages per month – invoices, orders, article and customer master data, delivery instructions, delivery previews, and payment notifications – need to be sent through the global network. Many orders and deliveries are synchronized according to just-in-time strategies. Therefore, downtime or interruptions cannot be tolerated. Changes: Another key challenge is managing change. For example, the transfer volume of messages and the number of message types are constantly changing. A few years ago, 40 different types of EDI messages had to be supported. Now the company supports over 90. These include EDI types such as EDIFACT, ANSI ASC X.12, ODETTE, and TRADACOMS standards as well as message types based on XML. In addition, new trading partners come and go. Further, bank interfaces as well as secure data communication with all financial service providers must be modified, based on standard banking trading agreements. Mergers and acquisitions also create organizational changes that Electrolux needs to reflect in the supply chain system. Given this environment of change, it was not practical for Electrolux to restructure IT systems with each new change. Standardized ways to synchronize internal processes with auditability and reliability | © 2013 Axway | All rights reserved. | © 2012 Axway | All rights reserved.

Best Practices | © 2013 Axway | All rights reserved.

Integrating Human Interactions Intelligent Integration Coverage Patterns Integrating Human Interactions Cloud Integration Mobile Cloud Apps CRM WMS Pymt ERP Intelligent Integration #### Retail sector, Axway Gateways insuring daily delivery of fresh food within each shop - 300,000 transactions/day #### Internal Data Exchange and Integration Whatever the business interaction is complex and dealing with mobile, cloud, external partners or human. There is a part of the journey that will be done eventually through multi steps within the company walls. At that stage your system need to deal with: Reliability, auditability, manageability, availability, … of the file transfer infrastructure service between « file talking » applications In whatever architecture (distributed peer to peer or hub & spoke) The file transfer application integration problem Example here are plenty with The cost of managing the way applications integrate with the file transfer infrastructure service – and the standardization of this integration across the enterprise IRS (U.S. Department of Treasury – Internal Revenue Service) Publix PSA transfers 600 millions files per year to produce 3.6 millions vehicules (166 files per car) – « Just in time » manufacturing accepting no exception Doing file transfer for a long time using heterogeneous, not secure solutions. Security, standardization, visibility, centralized repository for security 120,000 Employees, Owns 95% of all Federal Revenue, $2.3 Trillion Revenue (2012), Over 230 Million Tax Returns Processed (2012) Initial Requirements: Commercial off the shelf (COTS) secure file transfer solution for transfers within the IRS’ enterprise network, while providing enterprise visibility and centralized key management. File transfer patterns Included: Key Driver: 2008 U.S. Government Accountability Office Report – “Information Security, IRS Needs to Address Pervasive Weakness” Mainframe to Mainframe (Unisys and IMB MVS), Server to Server (Windows, UNIX, Linux, Solaris, etc.), Server to Mainframe, Mainframe to Server, Human to Server, Human to Mainframe Complementary to that on top of simple transport and integration your data may need to be transformed French highways tolling operators for French highways, 1.3 billions collected tickets per year through Axway Gateways The silos of current exchange and integration patterns within the enterprise The ruptures of control and visibility when data flows switch from a middleware to another one (B2B, MFT, MOM, ESB, etc.) The spreading of integration middleware preventing from leveraging solutions and experiences Examples are: AIFE CHORUS Track financial events involved with managing the French state 35,000 users Peak transfers between 5 to 10 million events per day Largest SAP implementation in Europe in terms of the number of modules deployed, and their complexity Total budget managed by Chorus: more than $500 billion per year More than 1,000 servers 10 terabytes of RAM memory 100 terabytes of data online 30 km of cabling Total installation weight of approximately 45 tons High availability: 99.9% per year Power consumption: 950 kV*A Somerfield: Somerfield brand was launched in 1990, the company has become the UK’s fifth largest retail chain with a turnover in excess of £4.6 billion. Somerfield has taken a giant leap from humble roots in 1875, when a small grocery store was opened in Bristol. Over 56,000 staff working in more than 1,300 stores that are visited by 12 million customers each week. Our previous system averaged a 2% rate of failed or late transmissions, but with (Axway), this rate has been virtually wiped out to just 0.21%—a tenfold improvement. That means that with our average 10,000 daily file exchanges, we only have to manually address 21 transactions, compared to over 200. Axway’s assured transfer and collection of data enables stores to generate orders, confident that they will be received and fulfilled, rather than receive a best-estimate emergency order.” French Railways Implement system to acquire business events and transform them into accounting entries for the general ledger Ensure full integration with the company’s ERP and other third-party systems Produce consolidated accounts that comply with international regulatory standards Challenges: Handle very large volumes of data while meeting very tight deadlines Enable data-flow governance at the business level Provide fully structured financial data Secure the account-closing process and provide end-to-end traceability Solution: Provide a robust, reliable environment SNCF businesses now govern some 45 data flows and have continuous visibility over them Rules engine transforms business events into accounting entries, providing structured data Axway project came in on time and on budget Account closing process ensures files are all accounted for, with full traceability for every entry System handles 2.5 billion accounting entries per year, while meeting tight payroll deadlines Multi-Enterprise Integration The cost of on-boarding and integrating a new customer/partner The cost optimization (and consolidation) of dispersed B2B gateways The withdrawal from costly VANs or the refresh of a business limiting B2B gateway The keep up with B2B standards in terms of protocols and formats Examples STET Core: In Europe, the CORE system from STET - 13 billions transactions per year - 6 billions from payment cards – Total amount exceeds 5 trillions - 44% of the total volume of cleared retail payments in Europe. 142 millions transactions handled at peak Consolidate 26 solutions, with support the growing demand for fast and efficient products and services, and at the same time, offer flexibility to support the existing diversity of payment instruments Axway Gateway was chosen in this context as our unique multi-protocol communication gateway and interface to all external parties. The choices we made when building our CORE system, based on the best technologies available such as those offered by Axway, enable us to pass along savings to our customers, and offer the lowest transaction fees and the largest range of access protocols on the market in Europe today STET is classified by the Eurosystem as a “Systemically Important Payment System” (SIPS) and it complies with the ten core principles applicable to such systems, as defined by the Bank of International Settlement and adopted by the Eurosystem. The principles embodied ensure the highest level of resilience and operational robustness in the fields of operational, systemic and financial risk mitigation. In the context of its responsibilities and the criticality of its operations, it is supervised and audited by The Bank of France and the European Central Bank. STET is therefore certified as highly reliable from an operational standpoint. It implements accredited governance standards, it applies all the necessary security levels and rules, and it is guaranteed in terms of contractual agreements. These accreditations are related in great part to the reliability of the vendors STET has selected as the basis for the building of its CORE system. STET holds a monopoly position in France, and the effectiveness of its operations are of great importance to the country’s entire economy. The system has proven to be extremely stable and reliable. As an example, since the system went into production early 2008, there have been no technical incidents or service interruptions. Many examples possible in the supply chain and logistic domains DB Schenker: With its turnover of over 14 billion Euro in 2008 in its three business segments Land Transport, Air/Ocean Freight and Contract Logsitics/SCM the business unit DB Schenker Logistics is a leading provider of integrated logistics services worldwide. It is distinctive because with its more than 60,000 employees at 1,500 locations in about 130 countries it has a dense network of locations in the world’s most important economic regions. The business unit is a central pillar of the transportation and logistics division of the DB Group and a strong leader in its markets both in Europe and worldwide: Number 1 in Europe land transportation, number 2 worldwide in air freight, number 3 worldwide in ocean freight and number 6 in global contract logistics. With globalization, deeper process integration, and an ongoing need for accurate information on-time and everywhere, DB Schenker as a ‘transport service provider,’ has grown to be an ‘information service provider.’ Each and every internal international communication is running via the Axway system, as well as external communication with all the key customers, smaller accounts, and external partners. This intercommunication equates to over 180 million messages per year, and the volumes are continually increasing. Over a thousand of the company’s key account customers are connected to SWORD. More than 10,000 local customers are connected to local EDI environments, each with a close to real-time connection to SWORD. In addition, customs, air- and ocean lines, and other communication partners are directly connected to Axway-based SWORD. DB Schenker offers its customers global solutions along the entire logistics chain. Customers that require repeatable solutions, or individually tailored products, always need B2B integration. “ With Axway’s platform, we can quickly offer the right solution to our customers. This advantage positions DB Schenker as the market leader in the global logistics and transportation marketplace, ” said Endries. Electrolux For more than 90 years, Swedish-based Electrolux has been a global leader in home appliances as well as appliances for professional use, selling more than 40 million products to customers in 150 countries every year. The company uses a global IT integration strategy to achieve the degree of flexibility needed to implement business strategies quickly. Its core integration solution is the Synchrony family of products from Axway. Challenges The focus of the Electrolux integration strategy was regional until a few years ago. Today, its strategic perspective is more global, due to its expansion into Eastern Europe, Asia, and America. However, this global expansion has presented its share of challenges. First, the company’s supply chain is massive, consisting of more than 5,000 customers, suppliers, logistics service providers and banks as well as roughly 450 internal applications, from ERP and CRM to transport management applications. Electrolux considers the integration of these external business partners as the nerve center of the company. Consequently, all data exchange and communication processes must operate like clockwork. Nearly 1,000,000 messages per month – invoices, orders, article and customer master data, delivery instructions, delivery previews, and payment notifications – need to be sent through the global network. Many orders and deliveries are synchronized according to just-in-time strategies. Therefore, downtime or interruptions cannot be tolerated. Changes: Another key challenge is managing change. For example, the transfer volume of messages and the number of message types are constantly changing. A few years ago, 40 different types of EDI messages had to be supported. Now the company supports over 90. These include EDI types such as EDIFACT, ANSI ASC X.12, ODETTE, and TRADACOMS standards as well as message types based on XML. In addition, new trading partners come and go. Further, bank interfaces as well as secure data communication with all financial service providers must be modified, based on standard banking trading agreements. Mergers and acquisitions also create organizational changes that Electrolux needs to reflect in the supply chain system. Given this environment of change, it was not practical for Electrolux to restructure IT systems with each new change. Human Interactions Partner Communities | © 2012 Axway | All rights reserved. | © 2013 Axway | All rights reserved.

Unified Access Control Across Mobile, Web, Cloud, & On-premise One of The Largest Asset Management Institutions in The World Unified access control of all mobile and web traffic through the Axway API Server, consolidating security policies and management of security tokens and certificates. Extended CA SiteMinder to handle authenticate of mobile devices, enabling 20,000 BYOD (bring-your-own-device) mobile devices to access corporate intranet resources. Control access of Salesforce.com and other Cloud based services to corporate data and resources. Integrating Human Interactions

Federate Across Cloud Infrastructures One of The Largest Healthcare Companies in The World 15 SharePoint Sites SSO With Oracle Access Manager 5 Million Access / Day 150 GB Audit Data / Day 30% Performance Improvement Novartis is a global pharmaceutical giant with major R&D facilities worldwide Novartis R&D uses SharePoint extensively as the global collaboration platform Novartis uses Oracle Access Management Suite as the enterprise SSO and access control platform Sharepoint relies solely on the Microsoft security infrastructure such as Integrated Windows Authentication (IWA) and Kerberos Most IAM platforms, including Oracle have poor Microsoft integration As a result, Novartis researchers had no SSO to Sharepoint Novartis was also seeing slow SharePoint performance, common among large SharePoint installations Vordel API Server provided integration between Oracle Access Management Suite and SharePoint so: All SharePoint traffics are routed through the Vordel API Server The API Server is the integrated Policy Enforcement Point for Oracle Access Manager, Oracle Entitlements Sever, and Oracle Adaptive Access Manager The API Server handle SSO to between Oracle and the Microsoft security infrastructure All the complex handshakes, token exchanges, and delegated impersonation are transparent to the end-user, handled by the Vordel API Server Vordel API Server also manages the browser cache for all page request to SharePoint, reducing traffic for repetitive and static page requests Vordel was able to provide Novartis with: Seamless SSO experience between the Oracle identity management platform and the Microsoft SharePoint collaboration platform Integrated access control across SharePoint sites distributed across the world Simplified access control deployment with a single PEP for all Oracle access management product 30% improvement in SharePoint performance Full audit of SharePoint traffic to meet increasing compliance and risk management requirements Cloud Integration

Empowering a Global Supply Chain Largest less-than-truckload carrier in the U.S. 365 locations, 16,000 dock doors $3.2 billion annual revenue Needed to govern data flows between direct customers and supply chain partners with large number of customer connections Challenge Governing the flow of data for 1,500 business partners with real-time visibility into data exchanges Benefits Intelligent Integration

Axway Solution Overview Mobile MFT B2B API Cloud Apps API API Governance API API Policy Visibility CRM WMS API MFT Email ERP B2B INT Pymt EDI 1101001100101 Human Interactions MFT Partner Communities File Bus End Points | © 2009 Axway | All rights reserved. | © 2013 Axway | All rights reserved.

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