Cisco’s Intelligent Automation for Cloud Chris Ronderos – Systems Engineer crondero@cisco.com

Business Drivers for Private Cloud Lack of agility High cost of provisioning Business-IT dissonance Reduce Provisioning Times for New Services Improve IT-Business Alignment Provisioning for Peak Loads Low capacity utilization Overcrowding of datacenter Labor-intensive, manual processes for service management Move towards Proactive SLA Management Need for Centralized Control and Governance across Infrastructure High error rates due to disconnected processes Infrastructure sprawl Reduce Capital Costs: Flexible Repurposing of Resources Long Provisioning Times for New Services Also applicable to changes in services Example: application development and testing Another impact: these groups start looking at public clouds, create internal dissatisfaction with IT, don’t realize security/compliance issues with public cloud. Need to Provision for Peak Loads Examples: Disaster recovery – assets largely idle, need to leverage infrastructure Decision support systems – large data sets, high peaks and troughs ERP/CRM – end-of-month/end-of-year seasonality VDI – day/night fluctuations, temporary projects

Elements of Private Cloud Computing Self-Service Interface: Provides ability for users to order and track metered services Service Delivery Automation: Automates provisioning and meters usage of services Resource Management: Resources are provisioned and managed as per service needs Operational Process Automation: Automates operational processes such as user management, capacity management, service level management, service desk integration, alerting… Lifecycle Management Definition of Private Cloud Computing for purposes of this presentation: Cloud infrastructure and processes for the exclusive usage of one enterprise/entity, hosted within the scope of the enterprise, and encompassing physical as well as virtual resources. Basis of this diagram is in Gartner’s document: Q&A: The Many Aspects of Private Cloud Computing authored by Thomas Bittman in October 2009 in response to the question ‘What are the basic elements of a private cloud service?’ Lifecycle Management of Cloud Services

Cisco IA Cloud at Work Standardized IT Offerings Define and Publish Standard Options Architecture & IT Management Review Offerings, Get Quotes Self-Service Developers Self-Service IT Storefront Report Consumption Tracking for Pay-Per-Use Chargeback or Showback Policies & Governance Approvals & Controls 5 Security Ops DR Network Storage Orchestrate Delivery Process Coordination Automation via CISCO Orchestrator Lifecycle Management

Potential Customer Future State End Users Self-Service and Governance Automation and Tracking Standardized, Repeatable Services Shorter Cycle Time, Faster Service Delivery Visibility for Showback or Chargeback Service Lifecycle Management Compare Service Tiers and Options Yes Guided Shopping ‘Wizard’ No Online Catalog of Services Policy-Based Controls Process Orchestration Service Requests Rich Interactive Forms Role-Based Access Control Ordering and Approvals Status Updates

Approvals, Policy Controls, Governance 9/17/2018 Approvals, Policy Controls, Governance Self-service ≠ Free-for-all Enforce role-based and policy-based controls for self-service Guide user requests to the right solutions to meet their needs Ensure proper platform, security profile, build procedures, compliance, etc.

CITEIS – Cisco's Internal private cloud built on our software A Framework for Providing Infrastructure as a Service Design it Where can we put it? Procure it Install it Configure it Secure it Is it ready? Architect it Architect it Design it Where can we put it? Procure it CITEIS Install it Configure it Secure it Automated Self-service On-demand Manual Is it ready? Before CITEIS After CITEIS Machine-oriented Manual provisioning Hard to control utilization Service-oriented Self-service; automated provisioning Elasticity (capacity-on-demand) High provisioning & ops cost Extended provisioning time Configuration risk Optimized provisioning & ops cost Rapid provisioning Increased Resiliency and Availability

Self-service, self-managed personal infrastructure on-demand.

An Easy-to-Use Ordering Process Provide configurable, interactive forms with requester and customer account information pre-populated for users. Dynamic pricing information is available for chargeback and showback environments. So I’ll show you a very quick and simplistic snapshot of what i’m talking about. Once you’ve browed through the catalog of available services and you do chose to “Order” - in this case what C&W calls a flexible instance, you get a simple and easy-to-use order form. The form is pre-populated with the users information.

Cisco Tidal Enterprise Orchestrator Sample Workflow for UCS (System Awareness) UCS Event trigger, could also be based upon a UCS Fault like a failed NIC Web Based Approval Request Auto Generated VMware adapter takes action on the ESX host Shut Down UCS Server through UCSM Move the Service Profile to an available blade Boot the UCS Server through UCSM VMware adapter takes action on the ESX host

A sample of a few Cloud Adapters…