1. Service Assurance in the Age of Virtualization

2. What can go wrong in a virtualized environment?
A LOT!
Complex dependency chains
Application OS
Hypervisor
Server
RAID
NIC
Firmware
Network
Unplanned consequences of planned changes
Software / OS patches
Firmware Upgrade
BIOS Settings
Configuration Changes
Script Changes

3. Getting to the root cause isn’t easy
“It’s the Application”
“It’s the Network”
“It’s the Server”
“It’s the VM”

4. Service Assurance boosts operational intelligence
Dell EMC Service Assurance Suite:
Root cause analysis
Impact avoidance
Predictive trending
Network configuration
Automated
Cross-domain
Physical & Virtual
Open for 3rd-party Integration

5. Dell EMC Service Assurance Suite delivers a breadth of protection and insight
Availability
Performance
Configuration
App. Monitoring
Cross-Domain
Automated root- cause and impact analysis
Historical & real- time views, trending, forecasting and adaptive alerting, including SLA monitoring
Automated network infrastructure change and compliance management
Monitor key applications and processes for availability, and cross-correlate with the service- delivery infrastructure
Integration of physical and virtual IT operations management, across networks, storage systems, and servers

6. Dell EMC SAS provides deep cross-domain visibility
A unified view for operations and business teams:
Network | Application | Server | Storage | LOB
Single Pane of Glass
Dashboards
Troubleshooting
SLA management
Situations to watch
Resource / Usage
Topology
Data Analytics
Reporting
Performance
Root-Cause
Impact
Configuration
Applications Awareness
Business Services
Network &
Cloud
Storage
Virtualization
Compute
Virtual Machines

7. Dell EMC SAS: The strength of openness
Integration with: VMware vRealize Ops & 3rd-party Managers & Orchestrators
Dell EMC SAS
and
VMware vROPS
Correlation data and telemetry from physical and virtual stack elements can be applied to:
Real-time assurance
Proactive resource planning
Capacity monitoring
Workload balancing
Correlation & Real-Time Telemetry

8. Dell EMC SAS: The strength of openness
Integration with: VMware vRealize Ops & 3rd-party Managers & Orchestrators
Dell EMC SAS
and
VMware vROPS
VMware vROPS feeds metrics and intelligence to Dell EMC SAS, which filters through the alerts and performs impact analysis
Metrics, Alerts, Predictive Analytics

9. Dell EMC SAS: The strength of openness
Integration with: VMware vRealize Ops & 3rd-party Managers & Orchestrators
Dell EMC SAS
and
MANO
Dell EMC SAS triggers 3rd-party NFV orchestrators, VNF managers, and virtualized infrastructure managers to take preventative or remediation actions
Triggers

10. Dell EMC SAS enables hyper-scale automation
Auto-scale, auto-heal, optimize on cost or capacity
FLEXIBILITY AND
HANDS-OFF AUTOMATION
Flexibility and Hands-off Automation
INTEGRATE AND LEVERAGE
CONTROL LOOPS
Integrate and Leverage Control Loops
SERVICE PROVIDER BENEFITS
Benefits to Service Providers and Telecoms
Create network functions and services at any, arbitrary scale
Failures and congestion can be avoided / alleviated, quickly and cheaply.
Customized products and services may be offered, profitably.
Optimizations may be run and implemented against various criteria – cost, capacity.
Dell EMC SAS is already proven in data centers
VMs can scale, heal, re-arrange, instantiate new VNFs and services,
This happens almost instantly, without human intervention and at nearly zero marginal costs.
Leverage environmental data, inventory, topology, order data, and other data rich sources.
Connecting control outputs into policy and orchestration systems enables intelligent, environmentally aware decisions to be made.

11. Bringing us to the Next Generation of OSS
Service Creation
Service Execution
Real-Time Analysis
Hyper-Scale Automation
Machine learning combined with predictive algorithms drives optimization
Products and service design using catalogs
Multi-domain, multi-vendor data ingestion and analysis in real time
Service and resource instantiation orchestrated via policy rules

12. Take the Next Steps with Dell EMC1
Engage with our executives and engineers 2
Request a workshop and technical deep-dive 3
Try Dell EMC SAS in your environment
Future-Ready IT Solutions Presentation Guide