PRESENTATION ON EMPLOYEE EMPOWERMENT By–Soniya pradhan

Slides:



Advertisements
Similar presentations
M. Saleem K.E.S.C. Pakistan. Customer service is an organization' s ability to supply their customers' wants and needs. Any reputable organization should.
Advertisements

Twelve Cs for Team Building
Gallup Q12 Definitions Notes to Managers
Level 3 Award in Leadership and Management Workshop 5 - Presentation
Leadership Development Nova Scotia Public Service
Management and Leadership
The Manager as Leader 3.1 The Importance of Leadership
Building & Maintaining a TEAM Presented By Dennis I. Blender, Ph.D. Blender Consulting Group.
Engagement, Empowerment, and Motivation
Leadership & Team Building
Teamwork Chapter 6.
‘Creating a High Performance School Culture’. Leadership The art of getting a group of people to do something as a team because they individually believe.
Management & Leadership
The Denison Model.
Module 4 :Session 4 Working with others Developed by Dr J Moorman.
1 Chapter 12 The Manager as a Leader. 2 Lesson 12.1 The Importance of Leadership Goals Recognize the importance of leadership and human relations. Identify.
Management Skills.
Building Human Resource Management SkillsNational Food Service Management Institute 1 Delegating and Empowering Objectives At the completion of this module,
1. Have detailed Job descriptions, they provide job clarity to the subordinate, a clarity of expectation to the manager and improve performance in the.
IMPLEMENTING SITUATIONAL LEADERSHIP: BUILDING COMMITMENTS.
© BLR ® —Business & Legal Resources 1408 Motivating Employees Tips and Tactics for Supervisors.
Management & Leadership
Unit 4 Management.
Tips to Empower Your Team Employers often times want to empower their employees, but they don’t always know quite how to go about it. Empowering employees.
Chapter 5 Administrative Management © 2015 Cengage Learning. All Rights Reserved. Slide 1 5 High-Performance Teams – Key to Productivity Learning Outcomes.
Teamwork is work done to achieve a common goal. Six aspects of teamwork are: Training and team planning Team goals and assigning roles Agreements Shared.
DO YOU HAVE WHAT IT TAKES TO OPERATE YOUR OWN BUSINESS? Entrepreneurship.
Building Teams and Empowering Members 1. Empowerment Empowerment is not bestowed by a leader, it is the process of an individual enabling himself to take.
LEADERSHIP 101: Styles of Leadership ….Empowering Africans to Succeed 1 Kenneth Onyewuchi E&F Management Consult, Abuja Nigeria
Leaders to admire.
1.5 Entrepreneurs and leaders Role of an entrepreneur
HaiDiLao case.
Prepared by Miss Samah Ishtieh
Leadership Play Book Copyright © Texas Education Agency, All rights reserved.
1.5 Entrepreneurs and leaders Role of an entrepreneur
Chapter 7.
Chapter 10 Understanding Work Teams
“Together Everyone Achieves More” Shushma Manandhar Pratibha Dhungana
Kouzes and Posner’s Leadership Practice Inventory
Eight principles of quality management.
Effective Qualities of a Team Leader
Business Principles and Management
Prepared by: Miss Samah Ishtieh
A turbo charged engagement & culture change journey
Teamwork & Leadership Chapter 14 11/12/2018.
7-2 Leadership Goals Describe the need for leadership skills and the characteristics of an effective leader. Identify the human relations skills needed.
What we say and how we act matters! Attitude in Action.....
Roadmap to an Organizational Culture of QI
Total Quality Management Bus 432
Performance Ownership: A Roadmap to a Compelling Employment Brand
Construction, Housekeeping, Venues and Warehouse
New Supervisor: Skills For Success
Part 2 of ‘Starting to Lead: An introduction to middle leadership’
ER What is ER The term 'employee relations' refers to a company's efforts to manage relationships between employers and employees. An organization.
Building Team Relationships
Chapter 13 Delegating What Delegation Means Essentials of Delegation
PARTICIPATIVE MANAGEMENT AND LEADING TEAMS
Chapter 11 Managing Team Performance
National Food Service Management Institute
Aligning People with Values to Increase Productivity and Profitability
The Seven Basic Rules of Management
TS
Delegation Skills.
Chapter 13. Influencing others to give great service
International Baccalaureate
Chapter 11 Management Skills.
TS
TS
Presented by: Tina Gutierrez SPHR, SHRM-SPC SR HR Consultant
Presentation transcript:

PRESENTATION ON EMPLOYEE EMPOWERMENT By–Soniya pradhan

Points to be discussed are: Definition of employee empowerment. Importance of employee empowerment in the organization. Ways of employee empowerment in the organization. Benefits of employee empowerment in the organization. Results of employee empowerment.

Definition of employee empowerment. Employee empowerment generally means the process of allowing employees to have input and control over their work, and the ability to openly share suggestions and ideas about their work and the organization as a whole. Employee empowerment means different things in different organizations, based on culture and work design. Empowered employees are committed, loyal and conscientious. They are eager to share ideas and can serve as strong ambassadors for their organization

Importance of employee empowerment in the organization. Improve Productivity - Reduce Costs Embracing Change

Ways of employee empowerment. 1. Foster Open Communication Employee empowerment give employees structured ways to make their thoughts, feelings and observations known easily and regularly. Help them understand that their input is valued even if you decide to go a different way. Make sure you acknowledge them for sharing and reward valuable input that helps the company. 2. Encourage Safe Failure Many employees, by their very nature, are risk-adverse.  That's why they are employees and not entrepreneurs. If they work in an environment where the boss is always correcting them before they have a chance to execute, they will constantly look for approval before taking action or, worse, simply avoid any new or dynamic action. Give employees the opportunity to try new things in a way that doesn't put the company in danger. Create milestone checkpoints or set up laboratory environments where people can test new ideas and learn from the failures as well as the successes. Then your employees will gain understanding and feel comfortable innovating.

Ways of employee empowerment 3. Clearly Define Roles People who don't know what they are supposed to do can't do it very well. Additionally, they need to know their boundaries so they don't step on others' toes or create inefficiency through redundancy. Establish specific roles and responsibilities with employees so all are clear and can work together cooperatively. 4. Require Accountability People need to know when they are meeting expectations and, more importantly, when they are not. No one will maintain accountabilityif they don't understand the consequences of failure. And if they see others not being held accountable, they will see little need to make the extra effort for success. Be consistent and diligent in your measurement and rewards so employees are motivated to do their best.

Ways of employee empowerment 5. Support Their Independence A leader who is constantly looking over the shoulder of employees is little more than a babysitter. Give your employees reasons and opportunity to stretch out on their own and even lead others. They may stumble, but they'll learn a lot and build the respect of their colleagues while preparing to be great empowering leadersthemselves someday. 6. Appreciate Their Efforts Appreciating employees work is important. Best employees don't work just for the money. Empowered people need a greater level of satisfaction than simply financial stability. They need to feel that leadership appreciates their contribution and values their participation.Saying"thank you" or celebrating the good things employees do can help them boost up.

Requirements of employee empowerment As these examples show, employee empowerment requires: Training in the skills necessary to carry out the additional responsibilities. Access to information on which decisions can be made. Initiative and confidence on the part of the employee to take on greater responsibility. Employee empowerment also means giving up some of the power traditionally held by management, which means managers also must take on new roles, knowledge and responsibilities. It does not mean that management relinquishes all authority, totally delegates decision-making and allows operations to run without accountability. It requires a significant investment of time and effort to develop mutual trust, assess and add to individuals' capabilities and develop clear agreements about roles, responsibilities, risk taking and boundaries.

Results of employee empowerment The results, when this process is done right, are heightened productivity and a better quality of work life. Empowered employees provide exceptional service . "Empowered employees have the power to make decisions without a supervisor. They are entitled to go off script, bend the rules, do what they see fit if they believe it is the right thing to do for the customer. More than any other kind of employee, the empowered employee is able to create a feeling of true customer service that ultimately yields much greater customer loyalty.

ANY QUERIES??????

THANK YOU