1. Unit 4
Management

2. Want to be a Manager?
Managers are responsible for the success and failure of a business.
When business meets its goals the manager is praised and rewarded.
When goals aren’t reached the manager is held accountable.

3. 5 Functions of a Manager Planning Controlling Staffing Organizing
Implementing
Staffing
Organizing

4. Executives Mid-Managers Supervisors Work Team Leaders
Management Levels
Executives
Mid-Managers
Supervisors
Work Team Leaders

5. Management Levels Executives Mid-Managers Supervisors
Responsible for direction and success of entire business
Most time is spent controlling and planning
Examples include President, CEO, COO, CFO, Vice President.
Mid-Managers
Responsible for specific areas of a company’s operation.
Most time is spent organizing, staffing, implementing
Examples include IT, Marketing, HR, Customer service managers.
Supervisors
Responsible for the day-to-day work of employees
Most time is spent implementing plans of mid managers
Evaluate employees, solve problems ,make sure needed resources are available.

6. Management Styles Autocratic Dictates orders to their employees
Makes all decisions without input
Assume people don’t like to work, avoid responsibility and need to be watched at all times.

7. Management Style Democratic
Delegates authority to his/her staff, giving them responsibility to complete the task given to them.
Believe by giving workers more responsibility they’ll be more productive and creative.
When making decisions a meeting is held and everyone's input is considered.
New Ideas are encouraged.

8. Management Style Free-rein/Laissez-Faire
manager sets the tasks and gives staff complete freedom to complete the task
Shows the most trust and confidence in workers
Manager serves more of a coach and still makes the big decisions.

9. Preparing to Be a Leader
Study Leadership
Books, classes, etc.
Participate in Organizations and Activities
Take charge of your club or team
Observe Leaders
Watch leaders in your school, community, in the news
Work with a Mentor
Ask a leader in your life to offer direction and feedback
Practice at work
Take initiative and demonstrate dependability

10. Importance of Human Relations
Human relations usually determines whether a manager is successful or not.
The important human relation skills needed by managers:
Self-Understanding
Understanding others
Communication
Team Building
Developing Job satisfaction

11. Importance of Human Relations
How would you describe the human relations at this factory?

12. Managers must have Influence
Effective managers must be able to influence team members especially in times of major disagreement in decision making.

13. Kinds of Influence Position Influence Reward Influence
Others do things because of the position a manager holds.
Reward Influence
Give or withhold something in order to get something done.
Expert Influence
Follow the guidance of a manager because of their special expertise
Identity Influence
Direction is followed because the manager is trusted and well

14. Ethical Behavior
Ethics are the principles of conduct governing an individual or a group.
Ethical Behavior involves every employee of the company not just executives and managers.
Ethical behavior is made up of 2 parts:
The actions of individuals/groups
The results of those actions.

15. Standards of Ethical Behavior
It is Lawful
It is consistent with company values and policies
It does not harm some while benefiting others
If the actions and results become public, will it embarrass the company

16. Ethical Management
It is the managers duty to create and atmosphere in which all employees know they are expected to act ethically.
To go along with the companies mission statement a statement of core values is also developed. McDonalds
Most importantly managers must model ethical behavior in order to emphasize the importance of ethics.