1. Prepared by Miss Samah Ishtieh
18 نيسان، 18
Delegation
Prepared by Miss Samah Ishtieh
4/18/2018
Miss Samah Ishtieh
Dr. Harisa El-Shimy

2. What is delegation?
Delegation is the process by which responsibility and authority are transferred to another individual.
Responsibility: an obligation to accomplish a task.
Accountability: the act of accepting ownership for the results or lack thereof.
Authority is the second principle of delegation; is the right to act or empower.
4/18/2018
Miss Samah Ishtieh

3. What is Delegation of Authority?
18 نيسان، 18
What is Delegation of Authority?
Allowing someone to act on your behalf to perform tasks (consume resources) that are available to you.
Delegator should be empowered to delegate to anyone he needs to, subject to certain organisation controls (i.e. the organisation’s Delegation Policy).
4/18/2018
Miss Samah Ishtieh
Dr. Harisa El-Shimy

4. Delegation
Is the process of entrusting because the supervisor /administrator shares work and decisions with others which he or she would otherwise carry alone.
It is an effective management competency by which nurse managers get the work done through their employees.
Accountability:
- When managers delegate they still remain accountable for the actions of their subordinates.
4/18/2018
Miss Samah Ishtieh

5. Potential Advantages:
Improvement of decision quality
Great subordinate commitment
Time management
Job enrichment
Development of managerial talent
4/18/2018
Miss Samah Ishtieh

6. Elements of Delegation
Responsibility
Authority
Accountability is the process of establishing an obligation to make decisions within set limits
4/18/2018
Miss Samah Ishtieh

7. What to Delegate?? Tasks that can be done better by subordinate
Tasks that are urgent but not high priority
Tasks relevant to a subordinate’s career
Tasks of appropriate difficulty
Both pleasant and unpleasant tasks
Tasks not central to the manager’s role
4/18/2018
Miss Samah Ishtieh

8. Six Principles of Delegation
1. Know yourself and team members
2. Assess strengths, weaknesses, job, situation and skills
3. Understand the state practice act, limitations, and job descriptions
4. Know the job requirements
5. Keep communication clear, complete and constant
6. Evaluate-review what happened/measure results
4/18/2018
Miss Samah Ishtieh

9. The need for delegation
1) Effective use of time end subordinates
The main reasons for delegation:
A- managers can having decided their priorities.
B- concentrate on the work of greatest importance.
C- leaving the work of lesser importance to be done by others.
D- if delegation is set up effectively, the delegated work may, in time , be actually performed better by subordinate. This also motivating & developing subordinates.
4/18/2018
Miss Samah Ishtieh

10. 2) Development of subordinates:
Managers are setting the pattern for
their subordinates to delegate in turn
down the line.
Subordinates can deal with
emergencies.
Help prepare subordinate for
promotion.
4/18/2018
Miss Samah Ishtieh

11. Techniques for delegating:
Nurse manager at all levels can prepare a list of duties that can be delegated.
The list of duties should be ranked by time required to perform them and their importance for the institution.
Only one duty should be delegated at a time.
4/18/2018
Miss Samah Ishtieh

12. Steps of Delegation - Relay the description of the task
- Describe the task to be done
- Relay the description of the task
- Establish checkpoints
Policies and standards
Allocate resources
Time frame
Rounds
- Establish dialogue before, during, and after for feedback
Clarification
Attitude/ feeling of the staff delegated with the task
4/18/2018
Miss Samah Ishtieh

13. Ways for successful delegation:
1- train & develop subordinates: give them reason for the task, authority, details an written instruction if needed.
2- control & coordinate the work of subordinates:
employees want to know the nurse leader's expectation of them.
They understand expectation from clearly defined jobs, work relationship and expected result.
3- visit subordinates frequently: spot potential problems of morale and disagreement.
4- coordinate to prevent duplication of effort.
5- accept delegation as desirable.
4/18/2018
Miss Samah Ishtieh

14. 7- specify goals and objectives. 8- agree on performance standards.
6- solve problems and think about new ideas: emphasize employee's solving their own problems.
7- specify goals and objectives.
8- agree on performance standards.
9- know subordinate's capabilities and mach the task or duty to the employee.
10- take an interest.
11- give appropriate reward.
12- don't take back delegation task.
4/18/2018
Miss Samah Ishtieh

15. After you have been delegated
Keep your self informed
Do not give specific instructions
If something goes wrong, discuss it with the person with whom you have delegated
4/18/2018
Miss Samah Ishtieh

16. When not to delegate
- Do not delegate the power to discipline, responsibility for maintaining morale, over all control
- A hot potato jobs, that are too technical or duties involving trust. These are complicated areas of nursing management requiring specialized knowledge and skills.
4/18/2018
Miss Samah Ishtieh

17. Barriers 1- lack of experience. 2- Lack of competence.
- Barriers in the delegate:
1- lack of experience.
2- Lack of competence.
3- Avoidance of responsibility.
4- over dependence on the boss.
5- over load of the work.
6- Disorganization.
4/18/2018
Miss Samah Ishtieh

18. Barriers Barriers in the situation: 1- one – person – show policy.
2- no toleration of mistakes.
3- critically of decision.
4- urgency, leaving no time to explain.
5- confusion in authority & responsibility.
6- under staffing..
4/18/2018
Miss Samah Ishtieh

19. Barriers Barriers to the delegator:
1- Lack of experience in the job or in delegating.
2- Fear of being disliked.
3- Refusal to allow mistakes.
4- Lack of confidence in subordinates.
5- Perfectionism, leading to excessive control.
4/18/2018
Miss Samah Ishtieh

20. Barriers with the delegator:
6- Demand that every one know all the details.
7- Failure to delegate authority commensurate with responsibility.
8- Lack of organizational skills.
9- Insecurity.
10- Failure to establish effective control and follow up.
4/18/2018
Miss Samah Ishtieh

21. Thanks for Good Listening
4/18/2018
Miss Samah Ishtieh