Q1: When you contact your GP practice, how helpful do you find the reception staff? Answered: 164 Skipped: 0.

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Presentation transcript:

Q1: When you contact your GP practice, how helpful do you find the reception staff? Answered: 164 Skipped: 0

Q2: If you need to see a GP urgently, can you normally be seen on the same day? Answered: 164 Skipped: 0

Q3: How easy is it to get through to someone at your GP practice on the phone? Answered: 163 Skipped: 1

Q4: Which of the following methods would you prefer to use to book appointments at your practice? (can choose more than one) Answered: 164 Skipped: 0

Q5: Is your GP practice currently open at times that are convenient to you? Answered: 164 Skipped: 0

Q6: Which of the following additional opening hours would make it easier for you to see or speak to someone? (you can choose more than one option) Answered: 45 Skipped: 119

Q7: Which clinician did you see today? Answered: 163 Skipped: 1

Q8: How good was the last clinician you saw at giving you enough time? Answered: 157 Skipped: 7

Q9: Did you have confidence and trust in the clinician you saw or spoke to? Answered: 162 Skipped: 2

Q10: Which methods do you find useful when ordering your repeat prescription? (Please tick all that apply) Answered: 162 Skipped: 2

Q11: Do you have your repeat prescription sent to directly to the chemist (EPS) ? Answered: 162 Skipped: 2

Q12: Have you used our emergency drop in clinic Q12: Have you used our emergency drop in clinic? (please note that this clinic is not available if routine appointments are still available at 3pm) Answered: 162 Skipped: 2

Q13: Thinking about the most recent time you used our emergency drop in clinic, how long did you wait to be seen? Answered: 84 Skipped: 80

Q14: Thinking about when you recently used the emergency drop in clinic, how do rate this service? Answered: 85 Skipped: 79

Q16: Overall, how would you describe your experience of your GP surgery? Answered: 162 Skipped: 2

Q17: How likely are you to recommend your GP surgery to friends and family if they need similar care or treatment? Answered: 162 Skipped: 2

Q19: Are you... Answered: 159 Skipped: 5

Q20: What is your ethnic group? Answered: 158 Skipped: 6

Q21: How old are you? Answered: 159 Skipped: 5

Q22: Which of the following describes you best? Answered: 159 Skipped: 5