1. DUNCHURCH SURGERY
PATIENT QUESTIONNAIRE 2012 UNDERTAKEN 9/1/12-20/1/12.
250 questionnaires handed out over a 2 week period, 203 responses.

2. How do you normally book your appointments to see a doctor or nurse at the Surgery?

3. How do you normally order your repeat prescriptions?

4. Dunchurch Surgery has recently set up a website
Dunchurch Surgery has recently set up a website. Would you be interested in an additional facility to order repeat prescriptions online using a secure website?

5. Would you be interested in a ‘Frequently Asked Questions’ section on the website?

6. Would you be interested in a quarterly newsletter being published on the website?

7. In the past 6 months how easy have you found getting through on the phone?

8. In the past 6 months how easy have you found ordering repeat prescriptions on the phone?

9. In the past 6 months how easy have you found obtaining test results by phone?

10. How easy do you find getting into the building at the Surgery?

11. How clean is the GP Surgery?

12. In the reception area, can other patients overhear what you say to the receptionist?

13. Do you think the information displayed in the waiting room is appropriate & useful?

14. In general, how satisfied are you with the care you get at the Surgery?

15. Would you recommend the Surgery to someone who has moved to the area?

16. Are you male or female?

17. How old are you?

18. Which of these best describes what you are doing at present?

19. Are you a parent or legal guardian of any children aged under 16 years?

20. Do you have carer responsibilities for anyone in your household with a long- standing health problem or disability?